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Aerospace Product Manager/ Lead Auditor (Remote)

Company Description

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 96,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

Job Description

The Aerospace Product Manager is responsible for all aspects of the SGS North America ANAB Accredited Aerospace program to meet the requirements of AS9104 and ISO 17021.  The role involves AS auditing activities as well as supporting the Aerospace business development activities.

This position is 100% remote.

  • Lead the North America (NAM) Aerospace Program and accreditation functions to ensure the quality of the service delivered meets specified business requirements.  Management includes the achievement of all associated technical KPIs and accreditation requirements.
  • Work proactively with the NAM Business Teams to support the development of enhanced customer services, anticipating and working to resolve potential conflicts to certification, supporting the team in responding to clients' complaints, and improving internal and external processes for more efficiency. This also involves the calibration of auditors to the Aerospace standard to enhance the Brand and Client Experience.
  • Carry out AS9100 and AS9120 audits as an AS Lead Auditor
  • Support the NAM business team with their business development activities. This includes following the trends in the AS market, providing technical content (white papers), speaking at important events (webinars, conferences), representing SGS at key AS Association meetings, and supporting other marketing activities planned in this sector.
  • Review and action any applicable IAQG Resolutions and add to the Resolutions log. 
  • Monitor all AS auditors for audit package turnaround time.
  • Review or assign audit packs for tech review and ensure completion on time.
  • Review all Aerospace client NCR submissions and approve or reject them to get a resolution prior to the certificate decision. 
  • Answer and address all OASIS feedback notices (client transfers, Boeing, or DCMA requests)
  • Responsible for the actions of all NCRs issued by ANAB via office audit or witness audit.
  • Responsible for internal audit of the Aerospace Program and applicable NCRs
  • Provide guidance and support for all AS auditors in the field.
  • Provide updates to AS auditors on program changes interpretations and advise on any new changes. 
  • Review all client proposal (PWS) documents post SGS audit to prepare for next visit-scope changes, employee counts -site structure changes. 
  • Attend quarterly Registration Management Committee meetings (Americas Aerospace Quality Group)
  • Work closely with the VP of Industrial and Mobility to support the business development activities. This includes following the trends in the AS market, providing technical content (white papers), speaking at important events (webinars, conferences), representing SGS at key AS Associations meetings, and supporting other marketing activities planned in this sector.
  • Maintain technical qualifications of the standard for self and the team. Conduct level one audits as needed to support operational/ accreditation requirements. Provide guidance, direction, and support to the AS auditors/ team members in attaining their objectives.  Maintain and improve auditor resource pool/product-specific auditor credentials.
  • Conduct training for internal resources (auditors, sales & operations) on AS Product including but not limited to PWS preparation, ANAB witness/ office audits, and related processes.

Qualifications

Education and Experience
Required:

  • Bachelor’s degree in science, engineering, or relevant discipline 
  • The incumbent is required to be a certified Aerospace Industry Experienced Lead auditor for AS9100 and AS9120 standards. 
  • Incumbent must have been directly involved in Engineering, Design, Manufacturing, Quality, or Process Control for a major airframe manufacturer, prime supplier, auxiliary equipment supplier, and/or appropriate official civil, military, or space organization, such as National Aviation Authorities

Knowledge/ Skills/ Abilities

  • Commercially oriented to understand the clients and business needs.
  • Ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.
  • Candidates must demonstrate excellent verbal and written communication skills including grammar and composition.
  • Ability to work well with others & independently.
  • Proven time management skills and a strong attention to detail.
  • Works well under pressure.
  • Ensures full compliance with the company’s Health & Safety, Code of Integrity, and Professional Conduct Policies.

Travel - 30%-50%

Our Benefits

We care about your total well-being and will support you with the following, subject to your location and role.

  • Health: Medical, dental and vision insurance, company-paid life, accident and long-term disability insurance, flexible spending accounts
  • Wealth: Competitive pay - $115,000-$130,000/yr (based on experience), annual bonus potential, matching 401(k) with immediate vesting upon enrollment, generous employee referral program

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$122500 / YEARLY (est.)
min
max
$115000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Aerospace Product Manager/ Lead Auditor (Remote), SGS

Are you passionate about the aerospace industry and looking for a role that combines leadership with technical expertise? Look no further! Joining SGS as an Aerospace Product Manager/Lead Auditor means becoming an integral part of a dynamic team that champions quality and integrity in the aerospace sector. In this fully remote position, you will oversee all aspects of the SGS North America ANAB Accredited Aerospace program, ensuring compliance with AS9104 and ISO 17021 standards. Your responsibilities will range from conducting AS9100 and AS9120 audits as a Lead Auditor to proactively engaging with the NAM Business Teams to enhance customer service and resolve potential certification conflicts. You'll support business development efforts by identifying market trends, developing technical content, and representing SGS at key industry events. This position requires a blend of strong leadership abilities, excellent communication skills, and technical know-how, particularly in aerospace engineering and quality management. With a competitive salary ranging from $115,000 to $130,000 annually, plus benefits that include comprehensive health insurance and a robust retirement plan, this role offers a great opportunity to grow your career while making a significant impact. At SGS, your contributions help shape the future of the aerospace industry, and we can't wait to have you on board!

Frequently Asked Questions (FAQs) for Aerospace Product Manager/ Lead Auditor (Remote) Role at SGS
What are the main responsibilities of the Aerospace Product Manager at SGS?

As an Aerospace Product Manager at SGS, your main responsibilities include leading the North America Aerospace Program and ensuring compliance with AS9104 and ISO 17021 standards. You'll manage technical KPIs, conduct AS9100 and AS9120 audits as a Lead Auditor, engage in business development activities, support service enhancement, and oversee auditor calibration to uphold the brand and customer experience. Additionally, you'll monitor audit package turnaround times and collaborate closely with the NAM Business Teams to drive excellence in service delivery.

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What qualifications are needed to become an Aerospace Product Manager at SGS?

To become an Aerospace Product Manager at SGS, you need a Bachelor's degree in science, engineering, or a relevant discipline, along with certification as a Lead Auditor for AS9100 and AS9120 standards. Experience in engineering, design, manufacturing, or quality control related to aerospace is essential, and you'll need excellent communication skills, strong attention to detail, and a commercial mindset to understand clients' needs effectively.

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How does SGS support professional development for Aerospace Product Managers?

SGS is committed to continuous professional development for its Aerospace Product Managers. The role encompasses training for internal resources, maintaining technical qualifications, and providing guidance to AS auditors. You'll also have the opportunity to speak at significant events and create technical content, allowing you to develop your expertise while representing SGS at industry conferences and associations.

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What skills are essential for success as an Aerospace Product Manager at SGS?

Success as an Aerospace Product Manager at SGS requires a combination of commercially oriented thinking, project management skills, and excellent verbal and written communication abilities. You should be able to manage multiple projects effectively, work both independently and within a team, and demonstrate resilience under pressure. A strong understanding of compliance, safety, and procedural integrity within the aerospace sector will also contribute to achieving your objectives.

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What is the travel requirement for the Aerospace Product Manager role at SGS?

The Aerospace Product Manager role at SGS comes with a travel requirement of approximately 30% to 50%. This travel typically involves on-site audits, engaging with clients, and attending key industry meetings to further business development efforts. The flexibility to travel is essential for building strong client relationships and gaining insights into market trends.

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Common Interview Questions for Aerospace Product Manager/ Lead Auditor (Remote)
Can you explain your experience with AS9100 and AS9120 standards?

When answering this question, detail your hands-on experience with AS9100 and AS9120 standards, highlighting specific instances where you've conducted audits or implemented quality controls. Emphasize your understanding of the standards' requirements and any successful outcomes you've achieved, such as improved compliance rates or enhanced customer satisfaction.

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How do you handle conflicts that arise during client audits?

To effectively respond to this question, illustrate your approach to conflict resolution during audits. Describe how you maintain professionalism, communicate openly with clients, and seek solutions that align with compliance requirements while also ensuring customer needs are met. Sharing a specific example can demonstrate your problem-solving abilities.

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What strategies do you use to keep your team motivated and focused?

When discussing team motivation, focus on how you foster a positive work environment through open communication, recognition of individual contributions, and providing opportunities for professional growth. Explain your methods for setting clear goals and how you create a supportive atmosphere that encourages collaboration amongst team members.

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Describe a time when you improved a process related to aerospace quality management.

In response to this question, provide a concrete example of a process improvement you've successfully implemented. Discuss the steps you took, the challenges faced, and the positive outcomes that resulted. This showcases your ability to analyze, develop strategies, and make impactful changes in quality management.

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How do you stay informed about industry trends and regulations?

To answer effectively, highlight the resources you rely on, such as industry publications, webinars, conferences, and networking with professionals in the field. Discuss how this ongoing learning informs your work and enables you to stay ahead of compliance and market trends, directly benefiting the organization.

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What techniques do you utilize for effective communication with clients and team members?

In your answer, emphasize your ability to adapt communication styles to suit different audiences, whether conveying complex technical information to clients or guiding team members. Discuss how active listening and feedback loops contribute to effective communication, leading to stronger collaborations.

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What is your approach when reviewing non-conformance reports (NCRs)?

Explain your systematic approach to reviewing NCRs, focusing on understanding the underlying issues, evaluating the evidence, and determining appropriate corrective actions. Emphasize the importance of thorough documentation and communication with involved parties to ensure compliance and prevent future issues.

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How do you prioritize your responsibilities as an Aerospace Product Manager?

When discussing prioritization, share your methods for assessing project urgency, alignment with business goals, and resource availability. Talk about how you manage your time effectively and utilize tools or techniques to keep track of multiple responsibilities while remaining adaptable to changing circumstances.

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Can you share an example of a successful audit you conducted? What made it successful?

In answering this question, provide a detailed narrative of a particularly successful audit, explaining the context, your preparation, execution, and results. Highlight the collaboration with the client, adherence to standards, and the positive feedback received, demonstrating your audit expertise and commitment to quality.

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How do you ensure that your team stays compliant with health and safety regulations?

Discuss your proactive approach to compliance with health and safety regulations by fostering a culture of accountability and continuous education. Share how you conduct regular training sessions, risk assessments, and audits while encouraging team members to align their daily activities with safety protocols.

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Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

SGS is an inspection, verification, testing, and certification company. The company inspects agricultural products, minerals, petroleum and petrochemicals, motor vehicles, and consumer goods. SGS is headquartered in Geneva, Switzerland.

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Full-time, remote
DATE POSTED
April 19, 2025

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