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Global Shipping & Receiving Specialist

Introduction to Shield AI

Founded in 2015, Shield AI is a venture-backed defense technology company whose mission is to protect service members and civilians with intelligent systems. In pursuit of this mission, Shield AI is building the world’s best AI pilot. Its AI pilot, Hivemind, has flown a fighter jet (F-16), a vertical takeoff and landing drone (V-BAT), and a quadcopter (Nova). The company has offices in San Diego, Dallas, Washington DC and abroad. Shield AI’s products and people are currently in the field actively supporting operations with the U.S. Department of Defense and U.S. allies. 


Job Description:

We are currently seeking a Global S/R Specialist with international shipping experience. This is a full-time warehouse position that requires daily communication and shipment documentation. 


What You'll Do:
  • Support the implementation of processes and Standard Operating Procedures (SOPs) for international and domestic shipments, freight, and parcel including preparation of required documentation (commercial invoices, packing slips, country of origin forms, dangerous goods certifications, etc.)   
  • Provide timely and accurate quotes to customers as requested; support the team on carrier contract negotiations   
  • Schedule, execute and oversee an array of transportation brokerage services in accordance with legal and customer requirements, including cargo characteristics, service options and requirements, transit time and loading and offloading requirements.   
  • Plan, build and manage logistics improvement plans.   
  • Communicate any transportation impacts including analysis and/or information regarding the industry and/or government (foreign and domestic) policies and regulations that may affect the company.  
  • Manage relationships with providers’ sales representatives, operational staff, US ports and terminals, customs broker/s, US Customs and Border Patrol and other gov't agencies.   
  • Maintain accountability for delivery reliability.   
  • Utilize specific knowledge of the logistics market, trends, and capabilities to identify opportunities for cost reductions and savings opportunities.   
  • Create visibility & accountability on all projects; facilitate the development of line-of-sight metrics to link logistics activities to PMT’s strategic initiatives.   
  • Improves and provide logistics solutions to support customer satisfaction  


Required Qualifications:
  • 3-5 Years working in the shipping industry  
  • Domestic and International shipping experience to include shipping hazardous materials and ITAR exports  
  • A demonstrated record of working hard, being a trustworthy teammate, holding yourself and others to high standards, and being kind to others  
  • Excellent skills in time management and organization.  


Preferred Qualifications:
  • BS preferred
  • Previous experience with a military logistics organization 
  • Previous experience in field of Unmanned Aerial Systems (UAS)
  • Dangerous Goods/HAZMAT Certification 


$76,727 - $115,091 a year

#LI-JM1  

#LC  


Total package details for U.S. based positions:

- Regular employee positions: Salary within range listed above + Bonus + Benefits + Equity

- Temporary employee positions: Hourly within range listed above + temporary benefits package (applicable after 60 days

of employment)

- Interns/Military Fellows/Part-time not eligible for bonus, benefits or equity


Total package details for International based positions (where applicable):

- International premium, hardship differential, cost of living differential, living quarters allowance, foreign service transfer

allowance, equity, international benefits, visa assistance, and relocation assistance.


Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check.


Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. 

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What You Should Know About Global Shipping & Receiving Specialist, Shield AI

Welcome to your new adventure as a Global Shipping & Receiving Specialist at Shield AI in the vibrant Dallas Metro Area! If you're passionate about logistics and have a knack for international shipping, this role is calling your name. At Shield AI, we’re on a groundbreaking mission to enhance the safety of service members and civilians through innovative technology, and you could play a significant part in that journey. In this full-time position, you'll be at the helm of ensuring that our shipping processes run seamlessly, handling everything from preparing essential documentation to coordinating with a network of partners. Your daily responsibilities will include crafting accurate quotes for customers, managing relationships with sales representatives, and executing transportation services that meet legal and customer expectations. You’ll also have the chance to dive into logistics improvement plans aimed at boosting efficiency. With 3 to 5 years of experience in the shipping industry, particularly in hazardous materials and ITAR exports, paired with strong time management and organizational skills, you'll be perfectly equipped to thrive here. Plus, your commitment to teamwork and high standards fits right in with our culture at Shield AI. Along the way, you'll gain insights into industry trends, helping us stay ahead of the curve. So, if you're ready to take your logistics expertise to the next level and work for a company that's truly making a difference, we're eager to meet you!

Frequently Asked Questions (FAQs) for Global Shipping & Receiving Specialist Role at Shield AI
What does a Global Shipping & Receiving Specialist do at Shield AI?

At Shield AI, a Global Shipping & Receiving Specialist plays a crucial role in managing both international and domestic logistics operations. This includes preparing shipping documentation, coordinating transportation services, and ensuring compliance with legal and customer requirements. A successful candidate will also help to implement Standard Operating Procedures (SOPs) and work closely with various stakeholders to enhance efficiency and improve customer satisfaction.

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What qualifications are needed for the Global Shipping & Receiving Specialist position at Shield AI?

To be considered for the Global Shipping & Receiving Specialist position at Shield AI, candidates typically require 3-5 years of experience in the shipping industry, including expertise in hazardous materials and ITAR exports. Preferred qualifications include a BS degree and experience with military logistics or Unmanned Aerial Systems. Strong organizational skills, time management, and a team-oriented mindset are essential to succeed in this role.

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What is the salary range for a Global Shipping & Receiving Specialist at Shield AI?

The salary for a Global Shipping & Receiving Specialist at Shield AI ranges from $76,727 to $115,091 per year. This compensation package also includes bonuses, benefits, and potential equity, depending on the position's specific requirements and level of experience. Overall, Shield AI offers competitive salaries to attract and retain top talent in the logistics field.

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What does the work environment look like at Shield AI for the Global Shipping & Receiving Specialist?

The work environment at Shield AI for a Global Shipping & Receiving Specialist is dynamic and fast-paced, emphasizing collaboration and innovation. Employees are encouraged to connect with team members and contribute to a culture of high standards and kind teamwork. With offices located in major cities, including Dallas, this role balances warehouse responsibilities with the exciting challenges of international logistics.

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How can a Global Shipping & Receiving Specialist contribute to Shield AI's goals?

A Global Shipping & Receiving Specialist at Shield AI contributes significantly to the company’s mission by ensuring timely and accurate shipment of products that support defense technology initiatives. By optimizing logistics processes, managing documentation, and staying updated on industry trends, the specialist helps protect service members and civilians, aligning their work with Shield AI’s broader goals of safety and innovation.

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What opportunities for growth are available to Global Shipping & Receiving Specialists at Shield AI?

At Shield AI, Global Shipping & Receiving Specialists have ample opportunities for professional growth within a forward-thinking tech company. The role equips employees with valuable logistics expertise, management skills, and industry insights that can pave the way for advancement into higher logistics or operational management positions. Additionally, exposure to cutting-edge defense technologies can open doors to specialized roles within the field.

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What is unique about working as a Global Shipping & Receiving Specialist at Shield AI?

Working as a Global Shipping & Receiving Specialist at Shield AI is unique due to the company's commitment to technological innovation and its mission-driven focus on service member and civilian protection. Employees become part of a passionate team dedicated to pushing boundaries in defense technology, making each logistic task feel essential to a larger purpose. Plus, the supportive work culture fosters growth and collaboration.

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Common Interview Questions for Global Shipping & Receiving Specialist
Can you describe your experience with international shipping and logistics?

In answering this question, highlight your specific experiences in international shipping, including the types of goods you've managed, relevant documentation you've prepared, and your familiarity with customs regulations. Providing examples of how you've handled challenges in this area will demonstrate your hands-on knowledge and problem-solving abilities.

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How do you ensure compliance with shipping regulations and documentation requirements?

To answer this, discuss the processes you've established to stay updated on regulations, such as maintaining relationships with customs brokers and utilizing resources for regulatory changes. Emphasize any documented procedures you follow for shipment documentation to underscore your commitment to compliance.

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What strategies do you use to negotiate with carriers?

In your response, it’s important to describe your negotiation approach, whether it’s based on volume discounts, service performance evaluations, or market research for pricing trends. Provide examples of successful negotiations that led to lower shipping costs or improved service levels, which will showcase your strategic thinking skills.

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How do you prioritize and manage multiple shipping tasks under tight deadlines?

Here, discuss your time management skills by explaining how you prioritize tasks, utilize tools to keep organized, and communicate effectively with stakeholders. Mention any specific methodologies, such as the Eisenhower Matrix or time blocking, that help you stay efficient when juggling multiple shipping responsibilities.

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Can you discuss a time when you had to handle a shipping issue or crisis?

This is your opportunity to tell a compelling story! Choose an example that highlights your problem-solving skills and the steps you took to resolve a shipping issue. Describe how you communicated with involved parties and what you learned from the experience to improve future processes.

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How do you monitor industry trends to inform your shipping strategies?

In your answer, focus on specific resources you use to stay informed about industry trends, such as newsletters, webinars, or professional networks. Discuss how you apply this knowledge to anticipate changes in shipping costs or regulations and adapt your strategies accordingly.

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What experience do you have with hazardous materials shipping?

Here, describe any certifications or training you’ve completed related to hazardous materials and provide examples of your experience shipping these types of goods. Discuss the precautions you take to ensure compliance and safety in handling and transporting hazardous materials.

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How would you handle a disagreement with a shipping provider or carrier?

In your response, emphasize the importance of open communication and seeking mutually beneficial solutions. Provide a specific example of a past disagreement and how you approached resolving it. Discuss the outcome and what you learned, showcasing your negotiation and interpersonal skills.

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How do you evaluate the performance of your logistics operations?

Discuss key performance indicators (KPIs) and metrics that you track to assess logistics operations. Explain how regularly reviewing these metrics allows you to identify areas for improvement, optimize processes, and ultimately enhance shipping efficiency and customer satisfaction.

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What tools or software are you familiar with for managing shipping logistics?

Mention specific tools or software that you've used, such as TMS (Transportation Management Systems), ERP systems, or tracking software. Highlight your proficiency with these tools, and if applicable, describe how they have helped you streamline shipping processes or improve communication.

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Our mission is to protect service members and civilians with intelligent systems.

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Full-time, on-site
DATE POSTED
November 27, 2024

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