Job details

POS Support Representative I

Shift4 is a leader in commerce-enabling technology, looking for a POS Support Representative to assist customers with credit card terminal issues and enhance service interactions.

Skills

Technical Support experience
Communication skills
Problem-solving
Multi-tasking
Technical proficiency with computer applications

Responsibilities

Identify and resolve terminal/POS system problems
Support customer interactions through various communication channels
Analyze call logs to identify common trends
Research and resolve credit card terminal queries
Maintain cooperative relationships with co-workers and customers

Education

High school diploma or equivalent

Benefits

Equal Opportunity Employer
Flexible work hours

To read the complete job description, please click on the ‘Apply’ button

Shift4 Glassdoor Company Review

3.5

Shift4 DE&I Review

No rating

CEO of Shift4

Jared Isaacman

Approve of CEO

By Shift4

Shift4's mission is to empower our partners and customers with a complete payment solution featuring the most secure, reliable, and fastest payment network available, backed by best-in-class technology and support.

15 jobs

MATCH

Calculating your matching score...

FUNDING

Public

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Computer Hardware Development

TEAM SIZE