Account Executive - Outbound (Canada)

As an Outbound Account Executive at ShiftCare, your responsibilities include developing outbound sales strategies, identifying and prospecting potential customers through various channels, utilizing a consultative approach to understand customer needs, collaborating with marketing for optimized messaging, and working with the sales team to create proposals and presentations. You will also be expected to exceed sales targets and provide regular reports on your performance.

To qualify for the Outbound Account Executive position at ShiftCare, candidates should hold a Bachelor's degree in Business, Marketing, or a related field. Additionally, 2+ years of outbound business development or sales experience in a SaaS environment is required. Prior experience in the home healthcare industry is highly desirable, along with proven success in generating leads and closing deals.

Essential skills for success as an Outbound Account Executive at ShiftCare include excellent communication and interpersonal skills, strong organizational and time management capabilities, and a results-oriented mindset. Familiarity with CRM tools like HubSpot is advantageous, and the ability to understand customer needs in a consultative manner is crucial.

The company culture at ShiftCare is dynamic, innovative, and supportive. As an Outbound Account Executive, you'll find an environment that encourages collaboration, creativity, and making a difference in the home healthcare sector. The team is passionate about health-tech solutions and values individuals who thrive on challenges.

Career growth potential for an Outbound Account Executive at ShiftCare is promising! With the company's continuous expansion and success in the North American market, dedicated and high-performing individuals may have opportunities for advancement within the sales team and beyond, including leadership roles and specialized sales functions.

Certainly! In discussing your outbound sales experience, highlight specific strategies you've used to generate leads and close deals. Share metrics that showcase your success, such as sales targets met or exceeded, and elaborate on your familiarity with sales tools, emphasizing your results-oriented approach.

When addressing objections, it's crucial to listen carefully to the customer's concerns and empathize with their perspective. Use these opportunities to clarify misconceptions about the product and provide solutions or testimonials that demonstrate value. Conveying confidence while being informative can turn objections into selling points.

For lead generation, I employ a mix of strategies, including social media outreach, cold calling, and targeted email campaigns. I also utilize industry-specific tools to gather intelligence on potential customers and tailor my messaging accordingly to ensure optimal engagement.

I prioritize my sales activities based on potential return on investment, market insights, and stage in the sales pipeline. I use tools like CRM systems to organize leads and set reminders, ensuring that high-priority prospects receive timely follow-ups while not losing track of others.

Absolutely! In my previous role, I identified a niche market undervalued by our team. By adjusting our sales approach and focusing on this segment, I was able to exceed my sales targets by 30% within a quarter, showcasing the importance of market research and adaptability.

I employ a consultative sales approach, engaging in active listening during conversations. I ask open-ended questions to gather detailed insights into their current challenges and future goals. Understanding these needs helps me to tailor my pitch and position our solutions effectively.

I maintain open communication with the marketing team to align our goals and messaging. This involves sharing feedback on campaign effectiveness and proposing ideas for future marketing efforts. Working closely with product teams also ensures I have the most up-to-date information to share with customers.

One of the most challenging aspects of outbound sales is dealing with rejection. It’s important to maintain resilience and view each 'no' as a step toward 'yes.' I focus on learning from each interaction, refining my approach, and staying motivated by celebrating small wins along the way.

Balancing multiple deals involves thorough organization and time management. I categorize deals based on their stage in the sales process and allocate my time according to priority. Utilizing CRM software enables me to keep track of follow-ups and deadlines efficiently.

I am passionate about making a difference in the healthcare sector, and ShiftCare's mission resonates with my values. I see the opportunity to leverage my sales skills in a company dedicated to innovation, and I'm excited about the prospect of contributing to this impactful journey together.