Associate Director, Enterprise Accounts (New Business)

Our Journey

ShopBack started as a spark of inspiration one night in 2014 when Henry and Joel were brainstorming ideas in Henry’s car. That lightbulb moment — earning Cashback while shopping online — was just the beginning. Fueled by the countless possibilities, the team locked themselves in a hotel room for 24 hours to code the very first prototype. Their mission? To revolutionize shopping by helping advertisers market more cost-effectively, while making every purchase more rewarding for shoppers.

Today, ShopBack is the leading shopping, rewards, and payments platform in Asia-Pacific, empowering 45 million shoppers across 12 markets. With 20,000+ partners and over half a million transactions daily, we’re redefining the way the world shops. As we expand globally, we’re looking for adventurous, driven individuals to help us build The World’s Most Rewarding Way to Shop.

• Identify Enterprise-level leads, contact decision makers and close the sale 
• Acquire and retain merchant partners, and ensure revenue growth quarter to quarter
• Conduct business reviews with merchants and build strong relationships with merchants
• Set merchant partners up for success with thorough understanding of our merchant's needs and expectations
• Work closely with product and online integration team and close feature gaps against merchants’ needs
• Collaborate closely with internal stakeholders (such as marketing team) to drive growth for merchants and ShopBack

• Minimum 5 years of Business Development / Account management experience in the tech/payments space
• Passionate about working on a wide portfolio of accounts and having the opportunity to learn about many aspects of the payments industry
• Good negotiator and proven sales track record, with ability to navigate complex sales cycles with large enterprise clients; 
• A problem-solver who’s not discouraged by failure or mistakes
• Strong interpersonal and communication skills 
• Good analytical skills
• A self-starter and motivated individual with can’t-is-not-an-option attitude; 
• Ability to multitask under pressure while maintaining high level of accuracy of the work
• Self-motivated and driven to help build a successful business in a startup environment
• Passionate to be part of an exciting new team that wants to make a meaningful impact in the region

ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

Work-From-Anywhere benefit to enable you to thrive personally and professionally.

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!