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Business Development Manager

Our Journey

ShopBack was born one night in 2014 when co-founders Henry and Joel were toying around (with entrepreneurial ideas) in Henry's car, sparking the concept of earning Cashback while shopping online. The ShopBack Group has now grown to become the leading shopping, rewards, and payments platform in Asia-Pacific, with 45 million shoppers across 12 markets and more than half a million transactions powered for 20,000 partners daily. Fresh off its debut in the European market, ShopBack is seeking thrill-seekers to join the journey of building The World's Most Rewarding Way to Shop. Get ready for the ride of a lifetime: a blend of startup spirit woven into a solid business foundation.


Your Adventure Ahead
  • To be part of ShopBack’s Merchant team in driving our business development efforts in selected strategic categories 
  • Evaluate, negotiate, and acquire or manage key merchant partners that would support the company’s business plan and goals
  • Achieve agreed upon business success metrics within schedule with best efforts 
  • Conduct market and potential clients’ research for our target category and establish a long-term positive relationship with merchant partners
  • Develop ideas for merchant campaigns, managing campaigns process and execution
  • Research and prospect new business partners and market opportunities.
  • Collaborate with cross-functional teams to decide go-to-market strategy and execution plans to reach company goals


Essentials to Succeed
  • At least 3 years of experience in Account Management, Business Development or Partnership 
  • Having an eCommerce background is an advantage 
  • Good stakeholder management skills to achieve outstanding results
  • Strong understanding of the eCommerce landscape and consumer trends
  • Excellent communication & negotiation skills, comfortable with middle and senior-level negotiations
  • Always be looking for new ways to develop, grow and broaden relationships with merchants
  • Able to think out of the box in conceptualizing ideas for merchant acquisition and management; creativity and logical thinking would be key
  • Ability to derive and convey actionable insights from research and data
  • Self-motivated and driven to excel
  • Enthusiastic and effective problem solver


ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.


Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

Work-From-Anywhere benefit to enable you to thrive personally and professionally.

ShopBack Glassdoor Company Review
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ShopBack DE&I Review
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CEO of ShopBack
ShopBack CEO photo
Henry Chan
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Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Business Development Manager, ShopBack

Are you ready to embark on an exciting journey with ShopBack as a Business Development Manager in the heart of Paris, France? Imagine being part of a dynamic team tasked with propelling our innovative cashback platform to new heights in the European market! Your mission will include developing strategic partnerships with key merchants that align with our ambitious business goals, ensuring that our shoppers get the most rewarding experience possible. With at least three years of experience under your belt in Account Management or Business Development, you'll dive into market research, negotiate exciting deals, and fortify long-lasting relationships that truly make an impact. The role is not just about numbers; it's about harnessing your creative and logical thinking skills to develop engaging campaigns while collaborating with various teams to shape go-to-market strategies. If you have a strong understanding of the eCommerce landscape, exceptional communication skills, and the innate drive to exceed goals, you might just be the perfect fit! Our ShopBack culture thrives on grit, hunger, speed, and a growth mindset, making it a fantastic place for someone eager to learn and excel. Plus, enjoy the perks of a flexible work environment while contributing to a winning team that values your input and encourages continuous improvement. Take this opportunity to be part of something big and help us redefine the shopping experience across Europe!

Frequently Asked Questions (FAQs) for Business Development Manager Role at ShopBack
What are the main responsibilities of a Business Development Manager at ShopBack?

As a Business Development Manager at ShopBack, your primary responsibilities revolve around driving business development efforts within selected strategic categories. You'll evaluate, negotiate, and manage relationships with key merchant partners, ensuring that ShopBack meets its business goals. Additionally, conducting market research and prospecting for new partners will be crucial, as will collaboration with cross-functional teams to develop effective go-to-market strategies.

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What qualifications are required for the Business Development Manager position at ShopBack?

To qualify for the Business Development Manager role at ShopBack, you should have at least three years of experience in Account Management, Business Development, or Partnerships, preferably in the eCommerce space. Strong communication and negotiation skills are vital, especially as you will engage with stakeholders at various levels. A knack for problem-solving and the ability to derive insights from data will also contribute to your success in this position.

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What does the ideal candidate for the Business Development Manager role at ShopBack look like?

The ideal candidate for the Business Development Manager role at ShopBack possesses a blend of creativity and logical thinking necessary for developing and managing merchant relationships. You should be self-motivated, have a solid understanding of consumer trends, and demonstrate excellent stakeholder management skills. Being enthusiastic about problem-solving and having a growth mindset are also essential traits that will help you thrive in our fast-paced environment.

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How does ShopBack support career development for Business Development Managers?

ShopBack is deeply committed to the growth of its employees, offering clear career progression paths and opportunities that allow Business Development Managers to take on greater challenges. The company fosters a candid and collaborative culture where feedback is valued, ensuring that everyone has a chance to learn and improve every day. This supportive environment empowers you to realize your professional ambitions.

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What work environment can I expect as a Business Development Manager at ShopBack?

As a Business Development Manager at ShopBack, you can expect a vibrant and collaborative work environment underpinned by values such as grit, speed, and impact. Moreover, with the Work-From-Anywhere benefit, you have the flexibility to thrive personally and professionally, making it easier to balance your work and life while driving significant results for the company.

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Common Interview Questions for Business Development Manager
Can you describe your experience in business development relevant to the role at ShopBack?

In answering this question, focus on specific examples where you've successfully built partnerships or managed accounts. Highlight any metrics that showcase your success and emphasize how your experience aligns with ShopBack’s objectives, particularly in the eCommerce sector.

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How do you approach negotiating with potential business partners?

Detail your negotiation strategy, showcasing how you prepare for discussions and ensure mutually beneficial outcomes. It's crucial to mention your communication skills and how you listen to the partner's needs while articulating ShopBack's value proposition effectively.

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What methods do you use to conduct market research?

Discuss the tools and techniques you utilize to gather market data, such as surveys, competitor analysis, and consumer trend reports. Explain how you interpret this data to inform your strategies for business development at ShopBack.

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How do you measure success in a business development role?

Explain the key metrics you use to measure success, such as revenue growth, partnership acquisition rates, and campaign performance. Illustrate how data-driven decisions can enhance ShopBack’s growth.

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Give an example of a successful merchant campaign you managed.

Share a detailed story about a specific campaign, including your role, the objectives, the execution process, and the results. Highlight how this experience equips you for future success at ShopBack.

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How do you maintain long-term relationships with business partners?

Discuss your approach to relationship management, emphasizing regular communication, understanding mutual goals, and providing value beyond the initial partnership agreements, which is key for sustained success.

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What do you know about ShopBack's value proposition in the eCommerce market?

Display your knowledge of ShopBack's unique positioning in the market, such as its cashback rewards system and partnerships. Articulate why this is appealing to both consumers and merchants, showing your familiarity with the role's demands.

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What challenges do you foresee in expanding ShopBack’s presence in Europe?

Identify potential hurdles such as competition, regulatory differences, or market saturation, and propose solutions or strategies you would employ to navigate these challenges effectively.

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How do you keep yourself updated with eCommerce trends?

Share your preferred sources of industry news, such as relevant blogs, podcasts, or trade publications, and illustrate how you apply this knowledge to your work and strategic thinking at ShopBack.

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Why do you want to join ShopBack as a Business Development Manager?

Articulate your passion for the eCommerce industry and how ShopBack's mission aligns with your career aspirations. Your enthusiasm for being part of an innovative and dynamic team should shine through, illustrating your fit for the company culture.

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We live to win over shoppers by constantly upping our game - be it rewards of meaningful experiences - so they can achieve a personal victory every time they use ShopBack.

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Full-time, remote
DATE POSTED
January 3, 2025

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