Job details

Copy of Director, Customer Engagement

Showpad is a leading Enablement solution helping global brands enhance customer experiences and seller effectiveness. They are looking for a Director of Customer Engagement to lead customer pleasure and retention strategies.

Skills

Leadership skills
Customer relationship management
Data analysis
Community engagement
Project management

Responsibilities

Hire and develop high performing teams.
Coach Principal Customer Success Managers.
Build out customer training courses and learning paths.
Lead community strategy and execution.
Establish measurable goals and KPIs for Key Accounts.

Education

Bachelor's degree in Business or related field
Advanced degree preferred

Benefits

Paid parental leave
Paid holidays
Personal development opportunities
Paid time off to volunteer

To read the complete job description, please click on the ‘Apply’ button

Showpad Glassdoor Company Review

3.5

Showpad DE&I Review

3.83

CEO of Showpad

Hendrik Isebaert

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By Showpad

PURPOSE To empower people to be at their best. As both an organization and a technology, our sole reason for existence is to make those around us better. We give our customers the tools to excel professionally. We ensure our employees can grow...

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