Service Operations Team Leader – Mid Level – Central US-Remote

Service Operations Team Leader – Level – Central US-RemoteHere at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you? Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve people’s lives.Siemens Smart Infrastructure is seeking an Operations Supervisor to manage our Electrical Services team, focused on the Electrical Services business across the US. This position will directly manage our Electrical Service Specialists and Engineers in the execution of our electrical services business working with low & medium power distribution systems including switchgear, motor controls, circuit breakers, panel boards, transformers, surge protection devices, vibration analysis and metering, battery maintenance and testing, power monitoring, power quality, and protective relay maintenance. This person is responsible for supporting projects from cost review, pre-booking to final customer acceptance. S/he will supervise, direct and motivate the project team during planning, estimating, design, installation, start-up, commissioning, turnover and warranty of assigned projects while ensuring customer satisfaction during and at final project completion.As a Service Operations Team Leader, you will:• Responsible for planning, including resource hiring, development and allocation, financial forecasting, monitoring and issue resolution planning.• Responsible for all service and project activities including monthly financial and labor forecasting, monthly cost-to-complete reviews, and invoicing and collections for assigned projects, service agreements and T&M work.• Manage revenue and gross margin to achieve monthly and annual business plans. Monitor project• Direct and supervise the development of field personnel to ensure customer commitments are met within the estimated dollars.• Determine resource needs (e.g. staffing, tool rentals, subcontractors) and provide any corresponding documentation.• Provide technical and operational support for the sales teams including proper pricing and scope of work definition for service agreement and service project opportunities.• Communicate regularly with customers through all phases of the service work we perform for them.• Build and maintain an effective operations organization committed to customer and employee satisfaction and profitable growth.• Assist branch with training and development of operations personnel including training on use of financial reports.• Ensure the proper implementation of all company policies, procedures and productivity tools where applicable• Maintain current knowledge of regulatory laws, changes and requirements and ensure compliance.• Advise and implement industry/field best practices to improve products, applications and services.• Represent Siemens in industry associations, professional organizations and affiliations and develops relationships with customer, contractors and community leadersYou will make an impact with these qualifications:Basic Qualifications:• 5+ years of experience in the installation, maintenance, engineering, of low and medium-voltage power distribution systems in data centners as noted in the position overview including at least three years of supervisory, project management, or operations management experience• Other requirements:• Demonstrated strong understanding of financial reports and ability to implement cost controls.• Demonstrated excellent listening, oral and written communication skills in English.• Demonstrated excellent organizational skills: must be able to handle multiple tasks and duties effectively.• Demonstrated proficiency in Microsoft Office: Word, Excel, Outlook and Project.• Must possess a valid driver’s license in good standing and be at least 18 years old to participate in the required Siemens vehicle plan.• Must be able to work in the U.S. without a need for current or future sponsorship.Preferred Qualifications:• Preferred experience in supervising field techs.• Preferred experience with 5 years’ experience.• Preferred knowledge in Microsoft Office: Word, Excel, Outlook• Travel as need 50%You’ll benefit from:• Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html• The pay range for this position is $98,600.00 TMR low – $133,100 TMR high>. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location.Ready to create your own journey? Join us today and help create a better #TomorrowWithUs!About Siemens:We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.Our Commitment to Diversity, Equity, and Inclusion:We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI here.Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.#LI-SM1#Zone7-EREF#Remote#LI-DRR #RSS hvac controls, building controls, programming, hvac field technician, heating, ventilation, air conditioning, direct digital control, apogee, Desigo, Modbus, Tridium, Niagara, Alerton, commissioning, LonWorks, BACnet, DDC, BMS, building management, mechanical systems, system integrationEqual Employment Opportunity StatementSiemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.Reasonable AccommodationsIf you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.EEO is the LawApplicants and employees are protected under Federal law from discrimination. To learn more, Click here.Pay Transparency Non-Discrimination ProvisionSiemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.California Privacy NoticeCalifornia residents have the right to receive additional notices about their personal information. To learn more, click here.