Sewer Sales Representative

As a Sewer Sales Representative at Sullivan Super Service, you will be responsible for achieving sales revenue through effective customer interactions and nurturing positive relationships. This includes resolving client issues promptly, managing a robust sales pipeline, and collaborating closely with installation technicians to ensure seamless service delivery.

To qualify for the Sewer Sales Representative position at Sullivan Super Service, candidates should have at least two years of plumbing and B2C sales experience. A driver's license is preferred, and applicants must be willing to relocate to Allegheny, PA before starting work.

Sullivan Super Service supports its Sewer Sales Representatives by offering a comprehensive benefits package, including health, dental, and vision insurance, as well as a company vehicle, gas card, and ongoing training programs to enhance skills in plumbing sales and technology.

The expected salary for a Sewer Sales Representative at Sullivan Super Service ranges from $150,000 to $250,000 annually, reflecting the company’s commitment to rewarding top-performing individuals who excel in customer relationships and sales.

Success for a Sewer Sales Representative at Sullivan Super Service is measured by sales revenue, customer satisfaction levels, close rates for booked appointments, technical proficiency in using diagnostic tools, and continuous improvement efforts in service offerings.

In a sales role like that of a Sewer Sales Representative, it's essential to listen actively to the customer's concerns, validate their feelings, and provide clear and concise information that addresses their objections while highlighting the value of your services.

When discussing your experience with plumbing technologies during an interview, emphasize specific tools you’ve worked with, such as diagnostic cameras, and how you've used them to enhance inspection and problem-solving for customers.

Effective strategies might include setting daily goals, following up regularly with leads, utilizing data to analyze your selling patterns, and nurturing customer relationships to foster repeat business – all of which are pivotal for a Sewer Sales Representative.

To ensure high customer satisfaction, prioritize clear communication, respond promptly to inquiries, address issues swiftly, and provide exceptional service throughout the customer journey, focusing on building trust and rapport.

When answering this question, share a specific example that highlights your negotiation skills, your understanding of customer needs, and how you overcame challenges to close the deal. Be sure to mention what you learned from the experience.

Share intrinsic and extrinsic motivators; perhaps the thrill of closing a deal drives you, or maybe you take pride in helping customers solve their problems—a key aspect of being a successful Sewer Sales Representative.

Effective time management is crucial. Discuss techniques like prioritizing tasks, utilizing scheduling tools, or setting aside dedicated time for follow-ups to ensure all clients receive the attention they need.

Demonstrate your knowledge about Sullivan Super Service by discussing its 60 years of trust in the community, the values of integrity and customer service, and how the company differentiates itself in the plumbing industry.

Highlight your commitment to professional development by mentioning industry publications you read, courses you take to learn about new technologies, and any networking with peers to stay informed about plumbing advancements.

In a team-oriented role like a Sewer Sales Representative, emphasize the importance of collaboration, sharing information, assisting colleagues, and how teamwork contributes to achieving collective goals while ensuring customer satisfaction.