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Job details

SMB Customer Success Manager

Similarweb is seeking a Customer Success Manager to enhance client relationships and deliver strategic insights using their powerful digital platform. The ideal candidate should have a solid background in analytics and be able to engage with clients effectively.

Skills

  • Sales technology experience (e.g. Salesforce, Hubspot)
  • Negotiation skills
  • Relationship-building skills
  • Analytical mindset
  • Excellent communication skills

Responsibilities

  • Manage long-term customer relationships
  • Drive user engagement and adoption of the Similarweb platform
  • Deliver ongoing training and support for customers
  • Identify and mitigate churn risks
  • Collaborate with internal teams to align on goals

Education

  • Bachelor's degree preferred

Benefits

  • Competitive compensation packages
  • Career development opportunities
  • Diversity and inclusion initiatives
  • Community engagement activities
To read the complete job description, please click on the ‘Apply’ button
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Similarweb's mission is to empower its customers to win online. Our technology provides digital market intelligence for every website and mobile app, so you can understand, track and grow your market share.Come be part of the team that's disruptin...

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$70,000/yr - $90,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 9, 2024

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