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Tech Lead Manager

About Sinch

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. 

Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. 

At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! 

Description

Are you a skilled backend software developer ready to grow into a leadership role while staying hands-on in technology? Join us as a Tech Lead Manager, where you’ll lead an empowered development team delivering scalable components for data optimization, billing, account management, and product configuration tooling.

This role offers a perfect blend of leadership and technical contributions, giving you the opportunity to guide a team of developers while actively shaping the technical direction.

Responsabilities

  • Define clear goals, coach your team members, and foster a collaborative, growth-oriented environment.
  • Work closely with your product partner to plan and build the right solutions at the right time.
  • Stay hands-on by contributing to backend development, driving DevOps practices, and supporting code reviews, testing, and quality assurance.
  • Manage salaries, performance, and career development for your team members.
  • Ensure high-quality, timely delivery of technical solutions that meet business needs.
  • Balance people leadership with strong technical contributions, making yourself a go-to resource for the team.

Requirements 

  • Strong experience in backend development such as .NET or Java technologies.
  • Hands-on knowledge of DevOps practices, including CI/CD and infrastructure as code, and Kubernetes.
  • Experience with cloud platforms such as AWS, Azure, or Google Cloud
  • Experience with code reviews, testing, and ensuring software quality.
  • Proven leadership experience or a strong desire to grow into a management role.
  • Excellent communication skills in English, with the ability to align stakeholders.
  • A collaborative, goal-oriented mindset with the ability to inspire and support your team.

Embrace the challenge and join us!  

Our Hiring Process

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.  

We believe in a two-way process and encourage you to ask questions throughout the journey.  If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us! 

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CEO of Sinch
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Laurinda Pang
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Average salary estimate

$110000 / YEARLY (est.)
min
max
$90000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Tech Lead Manager, Sinch

Join Sinch as a Tech Lead Manager, where you have the unique opportunity to be at the intersection of leadership and technology! Sinch is revolutionizing the way the world communicates, with over 150,000 businesses relying on our Customer Communications Cloud for engaging customer experiences. As a Tech Lead Manager, you’ll lead a talented development team focused on delivering scalable components for data optimization, billing, account management, and more. Your role will be crucial in defining clear goals, coaching your team members, and fostering a vibrant, collaborative environment. You’ll work closely with our product partners to ensure we build the right solutions at the right time, all while keeping your hands in backend development and promoting robust DevOps practices. With responsibilities that balance people leadership and technical excellence, you’ll be a go-to resource for your team. If you have a strong background in backend development and a passion for nurturing talent, this role is perfect for you. At Sinch, we value our team members and their career growth. Let's make incredible things happen together!

Frequently Asked Questions (FAQs) for Tech Lead Manager Role at Sinch
What responsibilities does a Tech Lead Manager at Sinch have?

As a Tech Lead Manager at Sinch, you’re responsible for guiding your development team in delivering scalable solutions while also contributing to backend development. You’ll define team goals, conduct code reviews, and ensure high-quality delivery that aligns with business needs.

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What qualifications are required for a Tech Lead Manager position at Sinch?

To excel as a Tech Lead Manager at Sinch, you should have strong experience in backend technologies like .NET or Java, hands-on knowledge of DevOps practices, and familiarity with cloud services such as AWS, Azure, or Google Cloud. Proven leadership experience is preferred.

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What development technologies are emphasized for Tech Lead Managers at Sinch?

Tech Lead Managers at Sinch are expected to have a robust background in backend development using technologies like .NET or Java. Additionally, experience with DevOps practices, Kubernetes, and CI/CD is crucial for driving team success.

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How does Sinch support the career development of its Tech Lead Managers?

At Sinch, Tech Lead Managers are encouraged to grow and develop their skills. The role includes managing the performance and career growth of your team members, which reflects the company's commitment to fostering a supportive, collaborative environment.

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What team environment can a Tech Lead Manager expect at Sinch?

As a Tech Lead Manager at Sinch, you will be part of an empowered team culture. The company emphasizes collaboration, goal-oriented achievements, and a supportive atmosphere, ensuring that you can lead effectively while nurturing your team’s talents.

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Common Interview Questions for Tech Lead Manager
Can you describe your experience with backend development technologies as a Tech Lead Manager?

When answering this, highlight specific technologies you’ve worked with, like .NET or Java. Discuss projects where you contributed to backend solutions, emphasizing your hands-on coding experience and how you supported your team's technical growth.

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How do you prioritize tasks as a Tech Lead Manager?

To answer this effectively, explain your approach to managing tasks—such as collaboration with product stakeholders, setting clear team goals, and using agile methodologies to ensure that the team stays on track while maintaining flexibility.

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What strategies do you use to motivate your development team?

Share specific methods you employ to inspire your team, such as providing constructive feedback, recognizing milestones, and fostering a positive team culture that encourages collaboration and innovation.

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How do you handle conflicts within your team?

Discuss your approach to conflict resolution, emphasizing open communication, understanding different perspectives, and finding common ground to maintain harmony and productivity within your team.

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Can you give an example of a challenging technical problem you solved?

Provide a detailed example of a specific issue you encountered, explaining the situation, your thought process, the solution you implemented, and the outcome. This shows your problem-solving and technical skills in action.

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What methods do you implement for code quality assurance?

Elaborate on your methods for ensuring code quality, such as implementing code reviews, automated testing, and establishing coding standards within your team to ensure reliable and maintainable code.

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How do you stay updated with the latest technology trends relevant to your role?

Mention specific resources you use—like blogs, online courses, or industry conferences. Discuss how you encourage your team to continue their learning and how it impacts your team’s performance and productivity.

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What is your experience with DevOps practices?

Describe your experience with CI/CD pipelines, infrastructure as code, and tools like Kubernetes. Share examples of how implementing DevOps practices has improved the development and deployment processes for your teams.

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How do you ensure effective communication among remote team members?

Talk about techniques you use to enhance communication, such as regular check-ins, collaborative tools, and maintaining visibility on project progress to keep everyone aligned and engaged, even in a remote setting.

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Why do you want to work with Sinch as a Tech Lead Manager?

Reflect on what attracts you to Sinch, such as the innovative communication solutions they provide and their core values. Express your enthusiasm for being part of a team that prioritizes growth and collaboration.

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Full-time, remote
DATE POSTED
December 9, 2024

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