Site Reliability Engineer

TELUS Agriculture & Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.

Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.

Here's the impact you will make and what we will accomplish together

TELUS Agriculture & Consumer Goods is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted and sustainable value chain that enables the most efficient production and logistics outcomes, while lowering the impact on the environment. We deliver actionable digital solutions and data insights that connect global supply chains, improving the safety, quality and sustainability of food and consumer goods, all in a way that's traceable and clear to the end consumer.

The Platform team provides cutting-edge internal products and solutions to the engineering organization at TELUS Agriculture and Consumer Goods. On this team you will work closely with other departments to ensure that the platform is able to meet their needs and is scalable for future growth. This provides you with the opportunity to work in a fast-paced and collaborative environment where you will use your expertise in coding, analytics, and large scale distributed system design to solve complex challenges. We embrace a culture of autonomy, innovation, transparency, and continuous improvement.

Here's how

• Communicate and collaborate with software engineering teams to learn and document how their applications are designed to run in production to identify points of failure and bottlenecks
• Establish and implement monitoring requirements and incident response procedures for both system and application level availability and performance
• Assemble, create, and maintain monitoring applications and resources
• Design and implement automated performance, and disaster recovery tests to proactively identify issues
• Troubleshoot incidents, identify root cause, fix and document problems, and implement preventative measures
• Define and document standard run books and operating procedures
• Work on-call shifts to remediate issues before SLAs are violated
• Actively facilitate continuous improvement by staying current with industry trends to advance our processes and workflows

What you bring to this role

Minimum Skills and Qualifications

• Bachelor's degree in Computer Science, related technical field or equivalent practical experience.
• Experience with cloud platforms
• Linux/Windows skills (using the command line, Powershell, Bash shell, etc)
• Experience with scripting and automation tools such as Bash and Python
• Ability to work effectively as part of a team
• Excellent problem-solving skills
• Please note that due to the nature of this role and the need for seamless collaboration with the existing team, we can only consider candidates who are located within the PST (Pacific Standard Time) or MST (Mountain Standard Time) time zones

Preferred Skills and Qualifications

• Proficiency in Kubernetes and containerized workloads
• Experience with writing automated performance and/or disaster recovery tests
• Strong understanding of networking concepts, including TCP/IP, DNS, and HTTP
• Ability to adapt to new technologies and changing business needs

Technology Stack

• Cloud Provider: Azure
• Database: Microsoft SQL Server
• Message Broker: RabbitMQ
• Applications: .NET, Docker, Kubernetes
• Monitoring: Grafana, Prometheus, Loki, Tempo

Job Information

Location - Remote
Employment Type - Full Time
Career Stream Level - P3/P5

The US base salary range for this position is: $117k - $146k USD. This position may be eligible for a 15% performance- based BONUS. Our salary ranges are determined by role, level and location. Within that range, individual pay is determined by work location and a variety of factors, which may include but not limited, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held. All candidates are encouraged to apply.

Your recruiter can share more information about the specific salary range for your preferred working location during the hiring process.

In addition to your salary, TELUS Agriculture & Consumer Goods offers benefits such as, a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements and may be dependent on country of residence).

Join us

Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.

Everyone belongs at TELUS Agriculture & Consumer Goods. It doesn't matter who you are, what you do or how you do it, at TELUS Agriculture & Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion for enabling remarkable human outcomes?

Together, let's make the future friendly.

Accessibility

TELUS Agriculture & Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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