Product Owner - Smart Distribution Program

At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together!

What We Do…

We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.

We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.

And today, we’re the world’s leading open hotel commerce platform, supporting 44,500 hotels in 150 countries - with over 100 million reservations processed by SiteMinder’s technology every year.

About the Security Product Owner - Smart Distribution Program role...

We're seeking an experienced Product Owner to join our team and drive the successful delivery of our product initiatives. You'll be the crucial link between our product vision and its execution, working closely with cross-functional teams to ensure we deliver maximum value to our customers

What you’ll do…

• Lead and manage team agile ceremonies such as refinement, planning,reviews, inceptions and retrospectives

• Maintain the product backlog, ensuring that an appropriate amount of ready backlog is maintained

• Assess value, develop cases, and prioritize stories, epics, and themes to ensure focus are on those with maximum value that are aligned with product strategy

• Define product release plans and communicate delivery progress/milestones to all impacted stakeholders regularly.

• Manage production issues, customer support queries and overseeing small fixes and enhancements into the backlog

• Explore and refine the product roadmap by partnering closely with the Product Manager

• Work closely with the Tech Lead to translate needs into user stories with detailed feature specifications and well-defined acceptance criteria

• Work closely with channel partner technical teams, including Booking.com and Expedia, to achieve certification for new functionality and troubleshoot existing integrations

• Participate and contribute to research on new greenfield products that change the way our customers use SiteMinder

• Keep abreast with Agile/Scrum best practices and new trends

What you have…

• Passionate Agilist with a few years working with Agile delivery teams

• Great collaborator, negotiator, and enabler

• Clear written and oral communication to larger and higher stakes audiences

• Strong collaborative work style and background with ability to lead and facilitate cross functional workshops to drive outcomes 

• Good understanding of product tools, delivery lifecycle and product practices

• Strong attention to detail, focus on quality and timely execution

• Strong Customer empathy and focus

• Experience managing products with external API integrations, particularly in the travel or hospitality industry

• Track record of successful partner relationship management, including experience coordinating technical requirements, managing integration timelines, and navigating partner compliance requirements

• Strong technical acumen with the ability to understand RESTful APIs, data mapping, and integration patterns, enabling effective communication between development teams and travel platform partners during integration planning and implementation

• Experience with channel management solutions and understanding of hospitality distribution systems, including knowledge of industry standards like OTA XML schemas, rate, inventory and content synchronisation

Our Perks & Benefits…

- Equity packages for you to be a part of the SiteMinder journey 

- Hybrid working model (in-office & from home)

- Mental health and well-being initiatives

- Generous parental (including secondary) leave policy

- Paid birthday, study and volunteering leave every year

- Sponsored social clubs, team events, and celebrations

- Employee Resource Groups (ERG) to help you connect and get involved 

- Investment in your personal growth offering training for your advancement

Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.

When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.