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Concession Team Member (Full Time) - Mall at Millenia (inside Bloomingdale's)

SKIMS is a solutions-oriented brand creating the next-generation of underwear, loungewear, and shapewear.

 

We set new standards with our game-changing product and are a driving force within pop-culture.


We are looking for Concession Team Members to join us in advancing the industry forward in our Concession Shop model inside Bloomingdales. 

 

The Concession Team Member role is responsible for bringing SKIMS to life for our customers. You foster a positive environment while delivering a best-in-class shop experience. You are customer focused, enjoy serving others, and are passionate about our product. Your goal is to have a positive impact on someone’s time in our shop as you will be the face of our brand, and a champion of our mission and values. You inspire others through connection and education. You love styling our customers and focused on exceeding individual goals.  You thrive in a fast-paced environment and can work in various aspects of the business.  Your team can count on you to be a team player and show up with optimism and enthusiasm that influence others positively. 

 

 You must be 18 years of age or older to apply for this role.

 

 Responsibilities:

 

·      Use curiosity to gain strong customer understanding to deliver customer-centric solutions that exceed expectations.

·      Takes on opportunities and challenges with a sense of urgency and high energy. Shows pride in your work and takes ownership of your own performance.

·      Foster emotional and social connection within the shop environment and community (both SKIMS and Bloomingdales), while recognizing the value that different perspectives bring. 

·      Take accountability for how you present yourself and manage your emotions to create a positive environment for yourself and others. 

 

 Your day to day:

·      Leverage product knowledge to assist with sales and styling, including offering fit advice (training will be provided).

·      Introduce and educate our customer about our Brand’s mission, values, and ethos. 

·      Have a customer-first mindset when working with customers.

·      Show up to shifts on time with a can-do attitude.

·      Be flexible through shift to work in multiple zones while effectively communicating with your team.

·      Process purchases, returns and exchanges.

·      Keep your store clean and tidy and maintain store presentation.

·      Process, organize, and prepare inventory.

·      Restock sales floor throughout the day.

 

 We’d love to hear from you if you have:

 

·      Experience in retail, sales or the service industry

·      A passion for helping others and enjoys being a part of a team

·      The ability to multi-task and pivot quickly while working in a fast paced and ever-changing environment.

·      Have exceptional communication skills and are comfortable receiving feedback

·      Ambition to learn and grow from others.

·      A fan of SKIMS our product, and our values

 

 What is expected of you: 

 

·      Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds.

·      Have a minimum of 12 hours of availability per week that supports the needs of the business, including: nights, weekends, and holidays as well as overtime where applicable.

·      Must regularly stand and move around all areas of the shop and be accessible to customers.

 

Does not want to be an influencer 

 


SKIMS is committed to continuously creating an inclusive environment for all employees and candidates, reflective of the rich diversity of the communities we serve. Equitable workplaces foster innovation and excellence, and in our commitment to culture of belonging qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

 

 


$20 - $20 an hour
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Average salary estimate

$41600 / YEARLY (est.)
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$41600K

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What You Should Know About Concession Team Member (Full Time) - Mall at Millenia (inside Bloomingdale's), SKIMS (CA)

Are you ready to take your love for fashion and customer service to the next level? Join SKIMS as a Concession Team Member at the Mall at Millenia inside Bloomingdale's in sunny Orlando, Florida! In this exciting role, you'll have the chance to bring our revolutionary brand to life and make a real impact in our Concession Shop. As a key player in our team, you'll be the face of SKIMS, embodying our mission and values while providing exceptional service to our customers. We believe that the right lingerie, loungewear, and shapewear can change lives, and you’ll play a pivotal role in helping customers discover products that elevate their confidence. Your positive attitude and enthusiasm will create a welcoming environment where customers feel understood and inspired. You’ll engage with shoppers, using your product knowledge to offer styling tips and address their needs with a customer-first mindset. Communication is at the heart of this position; you’ll collaborate with your team to maintain a clean and engaging shopping space while ensuring every customer has a memorable experience. Flexibility is crucial in this fast-paced environment as you adapt to the numerous responsibilities throughout your shifts. If you love connecting with people, have a passion for our products, and thrive as a team player, we want to hear from you! Plus, you’ll have the opportunity to learn and grow within our innovative company culture. Apply today to join us at SKIMS and help shape the future of fashion!

Frequently Asked Questions (FAQs) for Concession Team Member (Full Time) - Mall at Millenia (inside Bloomingdale's) Role at SKIMS (CA)
What are the responsibilities of a Concession Team Member at SKIMS in Bloomingdale's?

As a Concession Team Member at SKIMS in Bloomingdale's, your responsibilities include engaging with customers to offer personalized styling advice, maintaining a tidy shop environment, processing transactions, and fostering a welcoming atmosphere. You will leverage your product knowledge to assist customers in finding the perfect fit while embodying our brand's mission and values.

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What qualifications are needed to be a Concession Team Member at SKIMS?

To qualify for the role of Concession Team Member at SKIMS, you should have experience in retail, sales, or service industries, possess exceptional communication skills, and show a passion for assisting customers. Additionally, a willingness to learn about our products and the ability to work in a fast-paced environment are crucial for success.

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How can a Concession Team Member at SKIMS improve customer experience?

A Concession Team Member at SKIMS can enhance customer experience by actively engaging with shoppers, understanding their preferences, and providing tailored recommendations. By fostering emotional connections and demonstrating product knowledge, you can ensure every customer feels valued and leaves with products that enhance their confidence.

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What does the training for a Concession Team Member at SKIMS involve?

Training for a Concession Team Member at SKIMS involves learning about our brand's mission, products, and customer service techniques. You’ll receive hands-on experience with styling advice and sales strategies, enabling you to guide customers effectively and create a meaningful shopping experience at Bloomingdale's.

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What qualities make a successful Concession Team Member at SKIMS?

Successful Concession Team Members at SKIMS exhibit enthusiasm, a customer-first mindset, and strong communication skills. Being a team player who can efficiently multitask in a fast-paced environment ensures that you contribute positively to customer interactions and team dynamics.

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Common Interview Questions for Concession Team Member (Full Time) - Mall at Millenia (inside Bloomingdale's)
How would you describe your approach to customer service as a Concession Team Member?

In your answer, emphasize your commitment to understanding customer needs and providing personalized service. Highlight examples of how you actively listen to customers and exceed their expectations, tying your approach to SKIMS’ mission of empowerment through our products.

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Can you give an example of how you handled a difficult customer in the past?

Share a specific scenario where you managed to turn a challenging customer interaction into a positive experience. Focus on your communication skills, empathy, and problem-solving abilities while ensuring it aligns with the ethos of SKIMS.

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What do you know about the SKIMS brand and its products?

Prepare by researching SKIMS’ product lines, mission, and values. Discuss how the brand stands out in the industry and express your personal connection to SKIMS’ ethos, demonstrating your enthusiasm for the role.

Join Rise to see the full answer
How do you prioritize your tasks during busy shifts?

Explain your strategy for managing time effectively, such as assessing customer needs, organizing tasks based on urgency, and ensuring communication with your team. Use examples that reflect your adaptability and ability to thrive under pressure.

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What motivates you to work in retail and specifically for SKIMS?

Discuss your passion for fashion, customer interactions, and being part of a brand that empowers individuals. Highlight how working for SKIMS aligns with your personal values and career aspirations, emphasizing your drive to contribute to the team.

Join Rise to see the full answer
How do you stay informed about product knowledge and trends?

Demonstrate your proactiveness by mentioning how you follow industry news, engage with training materials, and learn from colleagues. Stress your commitment to continuous learning to provide the best service as a Concession Team Member at SKIMS.

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What is your experience with inventory management?

Discuss any previous experience you have with handling inventory, including restocking, organizing, or processing returns. Relate these experiences to the responsibilities of a Concession Team Member and emphasize your attention to detail.

Join Rise to see the full answer
How do you encourage team collaboration on the shop floor?

Describe your approach to teamwork that involves open communication, sharing responsibilities, and uplifting each other. Explain how you create a positive environment that reflects SKIMS’ values through collective efforts.

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What strategies would you use to engage and attract customers to the Concession Shop?

Share creative ideas on how to showcase SKIMS’ products through customer engagement tactics such as styling events, personalized experiences, and leveraging social media trends to attract foot traffic and enhance brand awareness.

Join Rise to see the full answer
Why do you believe inclusivity is important in the retail environment?

Articulate your understanding of the significance of inclusivity, especially at SKIMS, which prioritizes creating an equitable environment. Discuss how diverse perspectives enrich customer service and foster a sense of belonging for everyone involved.

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Skims is a manufacturer and retailer specializing in undergarments and loungewear designed to enhance body shape, offering a variety of bodysuits, shapewear, and underwear in styles and shades that cater to different body types.

111 jobs
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 22, 2025

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