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National Retail Sales Coordinator

Skylight is a technology startup based out of Los Angeles and San Francisco. Our mission is to connect loved ones by creating the world’s simplest products and services that improve family life. We make consumer products, like Skylight Frame and Skylight Calendar, that are loved by millions of people across the globe. Our founders are former venture capitalists and serial entrepreneurs, who have scaled this business to $180M+ in annual revenue while being completely bootstrapped and profitable. We think often about the thousands of smiles we are able to put on our customers’ faces each day, and it fills our hearts with purpose. That’s why we have been working hard to expand our team and invent, so that we can continue to bring the magic of Skylight to millions of loved ones throughout the world.

As a National Retail Sales Coordinator,  you will be responsible for driving successful business partnerships and operational support between our key National Retail Accounts through forecasting, analytics, inventory flow optimization, and effective communication.  In this role you will provide critical sales coordination between our key customers with the Senior National Account Managers to achieve profitable sales. This role is responsible for assisting the sales team to optimize existing accounts and prospects. Interface with other departments as needed to drive business within accounts and resolve any issues that may arise. In addition to retail and operational management responsibilities, this role will also collaborate with internal stakeholders from operations, finance, supply/customer service, product management and marketing. We are looking for a high-energy, creative and business-savvy individual with high growth potential to join our Sales team.

Responsibilities:

  • Demonstrate an ability to build and/or establish strong relationships with major accounts including product managers, buyers, planners, merchandise planning teams, etc.
  • Analyze sales and supply performance metrics and identify issues and root-causes, ultimately solving performance issues or problems.
  • Conduct weekly reviews of sales, returns, credits, quotes, promotions, sell through, inventory management, forecasts, and any other account activities that will impact financial results for the accounts.
  • Analysis of retailer sell-through trends, making recommendations for changes to the retailer forecasts, lifts for promotional periods and incremental sales opportunities for store expansion.
  • Marketing coordination in support of Retail accounts:  set-up, tracking and management of retailer marketing funds, online advertising, and creative content coordination.
  • Manage all third party vendors for displays, including vendor sourcing, RFQ, coordinating creative, approval process internal/retailers, coordinating shipments to retailer and project management against retailer timelines.
  • New Item Setup: Internal SKU request and coordinating  packaging assets for purchasing. External, completing set up documents and WERCS registration.
  • Travel to tradeshows and customer sites required.  Depending on assignment, international travel may be required.

  • 2 - 3 years of account experience; national retail account experience required. 
  • Strong initiative and the ability to work independently with little supervision.
  • Working knowledge of National retailers’  internal item and inventory management systems.
  • Excellent communication and relationship-building skills, capable of effectively liaising with both internal teams and external partners.
  • Experience leveraging data to retail analytic application, forecasting and inventory management capabilities, i.e. syndicated data (Circana, 3PL data systems, Google sheets, etc) and incorporating customer specific data into these tools.

Our competitive compensation package includes:

  • Competitive Salary + Equity Package
  • 401K matching
  • Wellness, learning, and home-office budgets
  • Health, Dental & Vision Medical Plans
  • Tremendous autonomy to set the direction of your work
  • Unlimited PTO
  • Company holidays on the first Friday of every month (Except November & December)

Equal opportunity employer

Skylight is committed to building a diverse and inclusive team. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, protected veteran status, or any other factor protected by applicable federal, state, or local laws. If you’re the best person for the job, we want you on board!

We hire across the U.S., but for legal reasons, we have to list NY and CO separately.

For Colorado-based candidates, the range being offered for this role is $90-110K based on experience and for California-based candidates, the range being offered for this role is $90-110K based on experience. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with criminal histories in a manner consistent with the requirements of this law.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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CEO of Skylight
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Michael Segal
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Average salary estimate

$100000 / YEARLY (est.)
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$90000K
$110000K

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What You Should Know About National Retail Sales Coordinator, Skylight

At Skylight, a vibrant technology startup thriving out of Los Angeles and San Francisco, we believe in connecting loved ones through our innovative and simple consumer products. As a National Retail Sales Coordinator, you'll play a pivotal role in our mission to enhance family life, supporting our beloved products like the Skylight Frame and Skylight Calendar, which have won the hearts of millions around the globe. In this dynamic position, you'll be the driving force behind our key National Retail Accounts, collaborating closely with Senior National Account Managers. Your knack for building relationships and driving operational success will shine as you analyze sales performance, optimize inventory flow, and coordinate marketing efforts. Are you a high-energy professional with a flair for analytics? We need your unique talents to streamline communication across departments, tackle any challenges head-on, and provide vital support for sales strategies. Whether it's conducting a thorough review of sales metrics or managing third-party vendors for displays, your contributions will directly impact our profitability and growth. At Skylight, we offer a competitive salary, equity packages, and an exceptional work-life balance with unlimited PTO. Join us in our journey of spreading joy and innovation to families everywhere as we continue to expand and reach new heights. If you're ready to bring your skills to a company where purpose meets creativity, we can't wait to meet you!

Frequently Asked Questions (FAQs) for National Retail Sales Coordinator Role at Skylight
What are the primary responsibilities of a National Retail Sales Coordinator at Skylight?

As a National Retail Sales Coordinator at Skylight, your primary responsibilities will include managing relationships with major retail accounts, analyzing sales and supply performance metrics, and collaborating with Senior National Account Managers to optimize sales strategies. You will conduct regular reviews of sales activities, handle inventory management, and support marketing efforts tailored for your retail accounts. Your ability to liaise between departments will be key in driving operational success and navigating any challenges that may arise.

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What qualifications do you need to become a National Retail Sales Coordinator at Skylight?

To thrive as a National Retail Sales Coordinator at Skylight, you should ideally have 2-3 years of experience with national retail accounts, a strong analytical mindset, and exceptional communication skills. Familiarity with national retailers’ inventory management systems and a background in leveraging data for forecasting and inventory management will also be crucial. This role values initiative and the ability to work independently, making these qualities essential for success.

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How does Skylight support the professional growth of its National Retail Sales Coordinator?

At Skylight, we are deeply committed to fostering the professional growth of our employees, including our National Retail Sales Coordinators. We offer wellness, learning, and home-office budgets to support ongoing development. Alongside competitive compensation packages, our team enjoys tremendous autonomy in setting work directions, which allows for personal and career growth tailored to individual strengths and ambitions.

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What is the competitive salary for a National Retail Sales Coordinator at Skylight?

The salary range for the National Retail Sales Coordinator at Skylight is competitive, typically falling between $90,000 and $110,000, depending on experience. Additionally, we enhance our compensation packages with equity opportunities, 401K matching, and comprehensive health benefits, creating an appealing overall remuneration package.

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What is the company culture like for a National Retail Sales Coordinator at Skylight?

The company culture at Skylight is dynamic, creative, and inclusive, making it an exciting place for a National Retail Sales Coordinator to thrive. We value strong collaboration, open communication, and a shared purpose in enhancing family life through our products. With a focus on innovation and a commitment to diversity, Skylight encourages every team member to bring their unique perspectives and talents to the table.

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Common Interview Questions for National Retail Sales Coordinator
How do you prioritize competing tasks as a National Retail Sales Coordinator?

In your response, emphasize your organizational skills and ability to manage time effectively. Discuss using tools like project management software or spreadsheets to track tasks and deadlines. Highlight your experience in analyzing priorities based on their impact on sales results, ensuring customer satisfaction while driving the business forward.

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Can you give an example of how you've used data to solve a sales problem?

Provide a specific example where you analyzed sales metrics to identify an issue, such as declining sales for a particular product. Share how you collaborated with the sales team and used data insights to develop a strategy that ultimately improved sales performance, showcasing your analytical and problem-solving skills.

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What strategies do you employ to build strong relationships with retail account stakeholders?

Discuss the importance of effective communication, understanding client needs, and consistently following up on requests. You can mention specific strategies like regular check-ins, personalized interactions, and adaptability to maintain a positive and productive relationship with retail partners.

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How do you handle disagreements with team members or stakeholders?

Highlight your approach of keeping communication open and respectful. Share that you focus on finding common ground and understanding the other person's perspective. Providing an example of resolving a disagreement effectively can demonstrate your conflict resolution skills.

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Describe your experience with inventory management systems.

Talk about any specific inventory management tools you've used in past roles. Discuss how you've leveraged these systems to improve inventory flow, reduce discrepancies, and forecast stock needs effectively, showcasing your technical skills and understanding of retail operations.

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What steps do you take when analyzing sales performance metrics?

Explain your process of collecting data, identifying trends, and breaking down sales performance metrics to determine root causes of issues. Mention specific metrics you focus on, such as sell-through rates and promotional effectiveness, and how you present these analyses to stakeholders.

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How do you stay informed about market trends and competitor strategies?

Discuss your habit of regularly reviewing industry reports, market research, and competitor analysis. You might mention attending industry trade shows or webinars to gain insights and how this information influences your strategy as a National Retail Sales Coordinator.

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Can you provide an example of a successful marketing initiative you've coordinated?

Share a specific marketing initiative where you coordinated efforts across departments, detailing your role in managing campaign timelines, budgets, and stakeholder communication. Stress the results of this initiative, such as increased visibility for a product or increased sales during a promotional period.

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What do you consider to be the most challenging aspect of being a National Retail Sales Coordinator?

Acknowledge the fast-paced environment and the complexity of managing relationships across multiple accounts. Emphasize your confidence in tackling challenges and the strategies you employ to stay organized and proactive in managing potential issues.

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Why are you interested in working with Skylight as a National Retail Sales Coordinator?

In your answer, express your enthusiasm for Skylight's innovative mission and commitment to improving family life. Share how your personal values align with the company's goals and how you believe your skills can contribute to its ongoing success.

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Skylight came to life after a successful Kickstarter campaign that helped us connect with supporters and raise the funding needed to start production. We had the honor of being named a "Kickstarter Staff Pick", and the thrill of being able to rais...

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DATE POSTED
April 17, 2025

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