Job details

Traveling Field Technician

Slip Robotics is a cutting-edge robotics company specializing in the development of large autonomous mobile robots for loading and unloading semi-trailers. We are continuously expanding our team to create innovative robotic solutions that address various logistical challenges.We are seeking a highly motivated Traveling Field Technician based in the Atlanta area to support our customers across the US to join our team and contribute to the deployment, service, and monitoring for our robotic solutions. As a Field Technician, you will play a critical role in ensuring well-maintained and repaired robots while also helping to shape the future of our products, working closely with customers and internal engineering teams to ensure the successful operation of our robotic system.Responsibilities:As a Field Technician, you will :• Proactively identify and troubleshoot issues, providing timely solutions to minimize downtime to the customer• Monitor and observe the operation of customer robot fleets to ensure optimal performance• Document operational data and generate reports to track performance.• Provide support to customers during product deployment and post-sales phases• Provide feedback to internal teams on customer needs, product performance, and potential areas for improvement• Assist sales teams in providing on-site demos to potential customers• Support production and engineering projects in Atlanta when not traveling to customer sitesOther Information:Slip Robotics headquarters are located in Atlanta, GA just northeast of the perimeter. This role is based in Atlanta and will require ~80% travel.RequirementsQualifications:• High school diploma or equivalent. Associate’s degree, technical certification, relevant experience or coursework in mechanical, electrical, or software fields is a plus.• Proactive and self-motivated with the ability to work independently and adapt to changing situations.• Familiarity with mechanical, electrical, or software systems, gained through work experience or educational background.• Strong problem-solving skills and the ability to think analytically in fast-paced operational environments.• Excellent communication skills to effectively interact with customers and internal teams• Detail-oriented with strong organizational skills to prioritize tasks and manage multiple projects simultaneously.• Ability to troubleshoot and work independently and as part of a team• Good driving record and reliable transportation to and from job locations• Willingness to travel (approximately 80% regional travel).

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$30

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What You Should Know About Traveling Field Technician, Slip Robotics

Join the innovative team at Slip Robotics as a Traveling Field Technician, where you'll support our cutting-edge robotic solutions throughout the US, primarily from our Atlanta base. This role is perfect for someone who is self-motivated and driven to contribute towards the maintenance and repair of our large autonomous mobile robots, ensuring they operate at peak performance while assisting our diverse clientele. You'll be responsible for identifying and troubleshooting any technical issues quickly, to minimize downtime and keep our customers happy. Your expertise will be crucial in monitoring robot fleets, documenting operational data, and providing invaluable feedback to our engineering teams. Not only will you play a key role in product deployment and post-sales support, but you'll also help generate excitement around our offerings by assisting the sales teams with on-site demos. Your work will help shape the future of our products while occasionally supporting production and engineering projects right here in Atlanta when you’re not travelling. With about 80% travel, this opportunity is perfect for someone who thrives on building relationships and sees the value in hands-on problem solving. Join us in tackling and transforming logistical challenges into innovative solutions. Your journey with us promises to be fulfilling and impactful!

Frequently Asked Questions (FAQs) for Traveling Field Technician Role at Slip Robotics

What are the key responsibilities of a Traveling Field Technician at Slip Robotics?

As a Traveling Field Technician at Slip Robotics, you will be responsible for proactively troubleshooting issues, monitoring robot fleet operations, and ensuring optimal performance while addressing customer needs. Your duties include documenting operational data, providing support during both product deployment and post-sales phases, and delivering customer feedback to our engineering teams for continuous improvement.