Enterprise Account Executive, Observability

At SmartBear, we focus on your one priority that never changes: quality. We know delivering quality software over and over is complicated. So our tools are built to streamline your process while seamlessly working with the products you use - and will use. Whether it's TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr, or one of our other tools, we span from test automation, API lifecycle, collaboration, performance testing, test management, and more. Whichever you need, they're easy to try, easy to buy, and easy to integrate. We're used by 15 million developers, testers, and operations engineers at 24,000+ organizations - including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. Wherever you're going, we'll help you get there. Learn more at smartbear.com, or follow us on LinkedIn, Twitter, or Facebook.About the roleThe Enterprise Account Executive role within SmartBear is an integral part of our continued success. You will be a trusted advisor to some of our most prestigious clients, driving both their success and that of SmartBear. You will be responsible for hunting new logo opportunities for our Insight Hub product line while ensuring the success and expansion of our existing customer base. For this role, you will need to be someone who can engage with the largest companies on the planet, across many different levels to communicate the many benefits of our solution and make it relevant to their needs. Every SmartBear Enterprise Account Executive creates and implements an account plan for each of their accounts, to include short-term objectives and long-term goals, which will naturally include a clearly defined path to reach these objectives and goals.What we have found to be the most successful personalities and attributes include:• A demonstrable track record in Enterprise Sales to Global Companies• Highly organized, results-driven and self-motivated• Accountable, eye for detail, and interest in technology (Ideally in the Digital Experience Monitoring or Observability market)• Extensive communication skills, you should be equally as comfortable speaking with an end-user as you would with senior-level executives by phone, email, and in person.Responsibilities• Drive revenue within the existing customer base. Discover, prospect, and qualify new opportunities as well as up-sell opportunities within the existing customer base• Hunt new logo opportunities with companies that fit the ideal customer profile for our Insight Hub• Represent SmartBear to the customer in all sales-related matters and understand the customer's business, product requirements, and industry challenges• Direct complex sales including account mapping, development of high-level relationships, account strategies, and business cases• Effectively maintain sales pipeline data and activity reports, providing management with accurate sales forecasts• Collaborate with marketing, sales teams, and product owner to share account knowledge and execute sales strategies• Availability to travel as neededExperience• Proven track record with 2-5 years of software sales experience selling into major accounts & hunting new logos• Proven ability to effectively demonstrate complex technology and communicate the value proposition of technical solutions to prospects and customers• Knowledge of the software development life-cycle and the challenges that software engineers, managers, and executives face• Genuine interest in the software development industry, with the initiative to tackle and understand the newest trends and technologies• Self-motivation, time management, and personal accountability; overall hunter mentality with entrepreneurial spirit• Strong analytical and presentation skills using common sales and business tools• Excellent oral & written communication skills• Strong organization and planning skills• This is a full time opportunityWhy you should join the SmartBear crew:• You can grow your career at every level.• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically - the whole person.• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.Did you know?• Our main goal at SmartBear is to make our technology-driven world a better place.• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.• We've won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.#LI-Hybrid#LI-Onsite