Senior Knowledge Engineer - Remote US

As a Senior Knowledge Engineer at Smile Digital Health, your core responsibilities include writing simplified healthcare code to represent healthcare specifications, researching innovative healthcare data models like FHIR, designing comprehensive test plans, and ensuring the accuracy and efficacy of your outputs. You’ll collaborate with various stakeholders, including clinicians and healthcare specialists, to gather requirements and implement effective data solutions.

To be successful as a Senior Knowledge Engineer at Smile Digital Health, candidates should have 1-5+ years of relevant experience in roles such as informaticist or software developer, with a strong preference for those familiar with healthcare technology. A post-secondary education in computer science or a related field is required, along with excellent communication skills and a knack for problem-solving. Knowledge of FHIR and experience with SQL or similar query languages is highly preferred.

Smile Digital Health believes in fostering a supportive work environment for its employees. As a Senior Knowledge Engineer, you will benefit from a remote work setting, flexible time-off policies, and access to various health and wellness programs. Additionally, the company promotes professional growth through initiatives like the FHIR Study Program and Skillsoft Learning, assisting you to stay updated with the latest in healthcare data management.

In the role of a Senior Knowledge Engineer at Smile Digital Health, you can expect to use various tools and technologies related to healthcare data management, such as FHIR and CQL for coding and data specifications. Knowledge of programming languages and query languages, like SQL, will be beneficial as well. Your work will often involve using software to design and test data models and collaborate with cross-functional teams to ensure that healthcare data solutions meet the required specifications.

At Smile Digital Health, the workplace culture is driven by core values such as respect, inclusion, and a commitment to celebrating diversity. The company fosters an environment where every employee is encouraged to bring their authentic selves to work, creating a sense of belonging that is crucial to the organization's success. This supportive atmosphere helps facilitate collaboration and innovation among teams.

When answering this question, highlight your specific experiences with FHIR, discussing projects or tasks where you've utilized the framework. Explain how your knowledge of FHIR contributes to healthcare interoperability and efficient data management—key aspects of the Senior Knowledge Engineer role. Make sure to mention how you can leverage this experience to add value at Smile Digital Health.

To answer this, focus on your systematic approach to quality assurance. Discuss how you design test plans and the importance of iterative feedback in refining your data queries. Share instances where your attention to detail and analytical skills helped catch errors or improve data accuracy. This demonstrates your commitment to quality and results, aligning with Smile Digital Health's mission.

It's essential to convey your interpersonal skills and collaborative nature in answering this question. Discuss specific methods you use to engage with team members from different backgrounds, such as regular meetings, open communication channels, or collaborative tools. Provide examples of successful projects where teamwork played a crucial role, showing how you can contribute positively at Smile Digital Health.

When discussing this challenge, share your understanding of how complex medical concepts can be transformed into accessible code. Highlight particular challenges you’ve faced and the solutions you implemented, showcasing your problem-solving abilities and critical thinking. This not only reflects your suitability for the role but also your passion for bridging gaps in healthcare technology.

Illustrate your time management and organizational skills when tackling this question. Discuss techniques like creating priority lists, utilizing project management tools, or employing agile methodologies. Providing a real-world example of successful task prioritization, especially in a healthcare context, will resonate well and show your readiness for the Senior Knowledge Engineer role at Smile Digital Health.

Emphasize the importance you place on thorough documentation in your workflow. Discuss how it serves as a reference for yourself and your team, enhances collaboration, and ensures compliance with healthcare standards. Share specific experiences where documentation helped streamline processes or improved communication, demonstrating its relevance to your role at Smile Digital Health.

Discuss the various ways you proactively keep your skills current, such as attending webinars, enrolling in relevant courses, or networking with other professionals in healthcare technology. Highlight specific resources or communities you engage with, illustrating your commitment to continuous learning, which is aligned with Smile Digital Health’s values.

Use this opportunity to showcase your adaptability and proactive approach. Detail a specific project where you received constructive feedback, how you processed it, and the changes you made to enhance the end product. This reveals your willingness to learn and grow in your role, qualities that align with the culture at Smile Digital Health.

In your response, express your admiration for Smile Digital Health's mission of promoting better global health, your enthusiasm for working in a company that embraces diversity and inclusion, and your interest in contributing to innovative healthcare solutions. Personalizing your answer with specific alignments between your values and the company’s goals can create a strong impression.

Discuss how healthcare data liberation refers to the process of making patient data easily accessible to authorized stakeholders in a way that is secure and compliant. You can emphasize its importance in improving healthcare outcomes, facilitating patient engagement, and enhancing interoperability. Relating this concept to your understanding and work as a Knowledge Engineer at Smile Digital Health will display your readiness for the role.