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HR Intern 2025 – General & Administrative

At Smith Micro, we specialize in crafting software that streamlines and enhances the mobile experience, offering solutions to prominent wireless service providers and cable MSOs worldwide. Our cutting-edge developments enhance today's interconnected lifestyles while pioneering fresh approaches to engage consumers via smartphones and consumer IoT devices. Among our flagship products are SafePath, a connected life platform seamlessly integrating individuals with the digital facets of their daily routines, whether at home or on the go; CommSuite, a voice services platform enhancing voice messaging with intelligence and additional functionalities; and ViewSpot, a digital retail platform enhancing in-store devices with captivating experiences. If you are seeking to excel in a dynamic environment where your skills can genuinely make a difference, we need to connect!


May 2025 – August 8, 2025 (12 weeks)

Onsite: 24 hours/week in the office

Smith Micro develops software to simplify and enhance the mobile experience, providing solutions to leading wireless service providers and cable MSOs around the world. Our solutions enrich today’s connected lifestyles while creating new opportunities to engage consumers via smartphones and consumer IoT devices.

This is a hybrid internship position set to begin in May or June, lasting for 12 weeks. Summer interns will work 30-40 hours per week, with three (3) days in the office

 

As a Human Resources Intern, you will gain valuable experience across various HR functions, focusing on generalist responsibilities, including benefits administration and compliance. This hands-on internship will provide you with exposure to key HR activities, including participating in the benefits open enrollment process, supporting employee relations efforts, and assisting with HRIS and compliance initiatives.


What you will do:
  • Participate in Benefits Open Enrollment: Assist with preparing and organizing open enrollment materials, answering employee questions, and ensuring a smooth process for all participants.
  • Gain Exposure to HR Generalist Areas: Contribute to HR activities related to benefits, HRIS, compliance, and employee relations.
  • Assist with HRIS and Compliance: Help update and maintain employee records, ensure compliance with relevant HR laws and regulations, and support HR audit preparation.
  • Attend HR Team and Departmental Meetings: Gain insight into various HR functions through participation in staff and team meetings.
  • Collaborate with HR Team Members: Work closely with HR professionals to assist with day-to-day HR operations and gain experience in handling confidential information appropriately.
  • Support Employee Relations: Assist in addressing employee inquiries, documenting employee concerns, and supporting HR efforts in fostering a positive workplace culture.
  • Contribute to Employee Communications: Help prepare and distribute internal communications related to HR initiatives, including benefits, policies, and training programs.


Required Education and Experience:
  • Currently enrolled as a 3rd or 4th-year student in a Human Resources, Business, or Organizational Development program.
  • Located within 20 miles of the office, with reliable transportation to work in-office three (3) days weekly.
  • Strong interpersonal and communication skills, both written and verbal.
  • Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and online research.
  • Ability to work independently as well as part of a team.
  • Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
  • Excellent critical thinking, analytical skills, and attention to detail.
  • Ability to maintain confidentiality and handle sensitive information appropriately.


Desirable Skills and Qualities:
  • A collaborative mindset with a passion for learning and contributing to team success.
  • Adaptability to new challenges and changing priorities.
  • Familiarity with HRIS, benefits administration, or HR compliance is a plus.
  • Experience with Employee Relations or Total Rewards is an asset.


Why Smith Micro?


At Smith Micro, we believe in investing in our people. As an intern, you'll have the opportunity to:


- Develop foundational HR skills and gain exposure to the broad spectrum of responsibilities that help drive a successful HR department.

- Grow your professional network and potentially open doors for future opportunities within the company.


We’re looking for motivated individuals who thrive in dynamic environments, and those who are eager to contribute to a team dedicated to innovation and excellence.




If you’re ready to bring your skills and enthusiasm to a leading technology company, apply today!


Our USA openings offer competitive pay, paid time off and holidays, and a comprehensive benefits package that includes premium medical coverage, well-being programs, an employee stock purchase program (ESPP), a 401(k) plan with company match, and more. And our Global locations each participates based on country benefit requirements and this will be discussed during the interview process.


Smith Micro is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Smith Micro is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation in the US, contact Human Resources department, HR@smithmicro.com or call 412-837-5300.

What You Should Know About HR Intern 2025 – General & Administrative, Smith Micro Software, Inc.

At Smith Micro, we’re on the lookout for a passionate HR Intern to join our team in Pittsburgh, Pennsylvania! As a Human Resources Intern for the 2025 summer cycle, you will dive into the diverse world of HR generalist functions while learning the ropes in a dynamic and innovative environment. You’ll engage directly in exciting projects like the Benefits Open Enrollment process, offering support to employees and helping ensure everything runs smoothly. Your experience will include a blend of hands-on tasks, from managing employee records and compliance initiatives to attending HR team meetings and collaborating with skilled HR professionals. Imagine being at the forefront of employee relations and support, truly impacting workplace culture while developing foundational HR skills. You’ll be part of a team that enhances the mobile experience for leading wireless service providers, working in a place that values innovation and collaboration. This paid internship is designed for students enrolled in a Human Resources, Business, or Organizational Development program. If you are eager to learn, eager to contribute, and ready to make a difference, apply today to be part of our journey at Smith Micro, where your skills will help shape the future of connectivity!

Frequently Asked Questions (FAQs) for HR Intern 2025 – General & Administrative Role at Smith Micro Software, Inc.
What are the responsibilities of the HR Intern at Smith Micro?

As an HR Intern at Smith Micro, your responsibilities will include participating in benefits open enrollment, assisting with HRIS compliance, supporting employee relations, and contributing to internal communications. You will actively engage in various HR functions while gaining valuable experience.

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What qualifications are needed for the HR Intern position at Smith Micro?

To qualify as an HR Intern at Smith Micro, you should be a 3rd or 4th-year student in a relevant program such as Human Resources, Business, or Organizational Development. Strong communication skills and familiarity with Microsoft Office applications are crucial.

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How can the HR Intern role at Smith Micro enhance my career?

The HR Intern role at Smith Micro provides hands-on experience in various HR activities, broadening your skills and knowledge in the field. This internship can also expand your professional network and increase future job opportunities within the company.

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What skills will I develop as an HR Intern at Smith Micro?

During your internship at Smith Micro, you will develop essential skills such as organization, communication, critical thinking, and teamwork. You’ll also gain insights into HR compliance and employee relations, preparing you for a successful career.

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What is the duration and schedule for the HR Intern position at Smith Micro?

The HR Intern position at Smith Micro lasts for 12 weeks, typically starting in May or June. You will work onsite for around 30-40 hours per week, with three days in the office to collaborate with the HR team.

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Common Interview Questions for HR Intern 2025 – General & Administrative
What interests you about the HR Intern position at Smith Micro?

Discuss your passion for human resources, your interest in developing HR skills, and how you connect this internship to your career goals within the tech industry. Mention specific aspects of Smith Micro's innovative environment that excite you.

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How would you handle a conflict between team members at Smith Micro?

Explain your approach to conflict resolution by emphasizing open communication, empathy, and actively listening. Highlight the importance of maintaining a positive workplace culture while developing your skills in employee relations.

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Can you give an example of how you prioritize multiple tasks?

Provide a specific instance where you managed multiple priorities, explaining your organization techniques such as to-do lists or digital tools. Emphasize the importance of time management in a fast-paced environment like Smith Micro.

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What HR compliance knowledge do you have that could benefit our team?

Discuss any academic coursework or previous experiences related to HR compliance. Explain your understanding of relevant laws and regulations, and how you’re eager to apply this knowledge at Smith Micro.

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How do you ensure confidentiality when handling HR-related information?

Highlight your understanding of the importance of confidentiality in HR. Share specific practices you follow to protect sensitive information and maintain trust, like restricted access and secure documentation methods.

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What do you hope to achieve by the end of your internship at Smith Micro?

Articulate your goals for the internship, such as developing a deeper understanding of HR functions, enhancing your professional network, and contributing to the team's success while gaining experience in real-world HR activities.

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How do you plan to contribute to employee relations at Smith Micro?

Discuss your willingness to assist and support employees by addressing inquiries and concerns. Emphasize your interpersonal skills, commitment to fostering a positive work environment, and eagerness to learn from the HR team.

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Describe your experience collaborating in a team setting.

Share an experience where you worked effectively within a team, highlighting your role, communication skills, and how you contributed to the group's success. Relate it to how you would fit into the HR team at Smith Micro.

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What software or tools are you familiar with that could help in an HR Intern role?

List any relevant tools you’ve used, such as HRIS systems or Microsoft Office applications, and share how you’ve applied them in previous contexts. Express your willingness to learn new tools needed for the internship.

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Why do you want to work in human resources?

Share your passion for helping people and your interest in supporting employee development and workplace culture. Discuss how this aligns with your long-term career goals in HR and how the internship at Smith Micro fits into that vision.

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Smith Micro Software provides mobile applications and solutions for mobile and cable operators around the globe. The company was founded in 1982 and is headquartered in Pittsburgh, Pennsylvania.

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Internship, hybrid
DATE POSTED
March 23, 2025

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