Collections Analyst

Snowflake is growing fast and we’re scaling our team to help enable and accelerate our growth. We’re
passionate about our people, our customers, our values and our culture! We’re also looking for people
with a growth mindset and the pragmatic insight to solve for today while building for the future. And as a
Snowflake Collections Analyst, you will be accountable for supporting and enabling diversity and
belonging.

Snowflake started with a clear vision: make modern data warehousing effective, affordable, and
accessible to all data users. Because traditional on-premises and cloud solutions struggle with this,
Snowflake developed an innovative product with a new built-for-the-cloud architecture that combines the
power of data warehousing, the flexibility of big data platforms, and the elasticity of the cloud at a fraction
of the cost of traditional solutions.

As a Collections Analyst you will report to the Credit and Collections Manager and will participate in
specific projects related to data validation for reporting and assisting the team with special projects. You
will also assist in reporting on delinquent accounts as well as the collection of open accounts receivable.

We are looking for a highly organized, self-motivated individual who is capable of prioritizing multiple
responsibilities while meeting goals and deadlines. This role will be a key contributor to an exciting, fast-
paced, high growth organization. We are looking for someone with a positive attitude and a desire to help
strengthen our collection process to scale with the company’s long-term goals.

• Perform outbound collections tasks in a professional manner with a focus on customer service
  while adhering to Company policies
• Perform analysis of credit and collection practices
• Help categorize customer accounts within Collections platform
• Generate weekly reporting utilizing multiple platforms to provide actionable insights
• Participate in and support systems improvements and focus on streamlining the collection
  process
• Collaborate with internal sales and cross-functional teams, as well as external customers, to
  resolve credit and collection issues promptly and effectively
• Completion of vendor onboarding forms, ensuring accuracy and compliance

WHAT YOU'LL NEED:

• 2 - 3 years of finance work experience is a plus
• Excellent communication skills, both written and verbal, with strong customer service orientation
• Must be self-motivated, flexible and able to change priorities in a challenging and fast-paced
  environment with minimal supervision
• Ideal candidate will have interest and academic background in Analytics, Finance, Business,
  Accounting or relatable field of study 
• Experience in the high-tech industry is highly desirable
• Ability to influence leadership across all levels of the organization
• Proficiency in Microsoft Excel is a plus

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee’s duty to keep customer information secure and confidential.