Social Media & Marketing Intern

How to Apply

To apply for this position, please include a copy of your resume and cover letter (make this the first page of your resume) and click the button above.

Summary

Come join a team of passionate individuals at a non-profit serving Michigan's public universities, colleges, K-12 organizations, libraries, state government, healthcare and other Michigan non-profit organizations for over 55 years! You will play an important role in the Merit team, and will be a dynamic team member, ready to contribute to and accomplish the mission of Merit.

You will be part of the Marketing and Events team, whose primary responsibilities include internal and external communications, marketing, events, promotions, lead generation and analytics tracking.

You will support successful campaigns and events in an agile manner. Your primary marketing tasks will include managing our social media accounts, ensuring they are engaging, up-to-date, and aligned with our brand and messaging. Additionally, you will collaborate with the marketing team to develop and execute social media campaigns. This will involve creating and scheduling social media posts, monitoring and responding to comments and messages, and analyzing social media metrics. You will also assist with the creation and editing of email content, event app setup and maintenance, Swag (promotional products) purchasing and assembling, product ordering, inventory, document management, and website and application reviews. Your tasks may also include logistics planning, building room diagrams, banquet event orders, working as a sponsor/benefits liaison, scheduling, attendee report-outs, ordering and conducting inventory on promotional items, implementing the event responsibility matrix, clerical tasks and more.

You will be hybrid based in our Ann Arbor, MI location, but will work remotely with exceptions, including for team collaboration, Town Hall meetings held monthly, and larger events conducted by Merit.

To learn more about Merit Network, please visit our website: https://www.merit.edu/

What You'll Do

As the Social Media & Marketing Intern, this position?s key responsibilities include, but are not limited to:

• Communication
  • Telephone conversations and use of electronic mail and web-based tools
  • Write letters and memos
  • Face-to-face discussions with individuals or teams
• Impact of Decisions
  • Make decisions that affect other people, the financial resources, and the image and reputation of the organization
  • Awareness of competitive pressures
• Level of Challenge
  • Accuracy is necessary
  • Repeat the same physical activities or mental activities over and over
  • Freedom to determine tasks, priorities, and goals
  • Timeliness is important
• Personal Interaction
  • Requires coordinating or leading others in accomplishing work activities
  • Requires work with external customers or the public
  • Requires work with others in a group or team
• Responsibility for Others
  • Includes responsibility for work outcomes and results
  • Business analysis. Gathering market data that will help improve strategies for revenue generation and community network projects.
  • Event support for community network meetings and events proposal submissions.
  • Help develop marketplace vendor contract drafts and statements of work.
  • RFP and Grant Application analysis and response support.
  • Help with program development, vendor communications and scheduling.
  • Gather and analyze information for presentations, white papers, case studies, and news items/spotlights.
  • Help with Citizen Science Broadband Access Data Collection.
  • Programmatic administrative support

Required Qualifications*

• High school diploma, GED, or equivalent.
• You must be comfortable working alone and as a member of a team.
• We ask that you have excellent customer service skills, both written and verbal. You will be asked to also manage your time appropriately.
• Applicant must be detail-oriented, and have the ability to prioritize and manage multiple tasks with minimal direction.
• Demonstrated skills in Microsoft Office and G-Suite.
• Familiarity with Social Media platforms of all types. You will have prior experience posting updates and navigating within LinkedIn, Facebook, and Twitter.
• Willingness and to learn event management software.
• Demonstrate the ability to acquire new industry knowledge quickly (i.e. broadband, internet, software, and cyber security)
• Willingness to travel to event sites and vendor locations as needed.
• Flexible work schedule ? the candidate must work on Merit?s event days.
• Applicant must be comfortable and energized by working within an agile, dynamic environment.

Desired Qualifications*

• The ideal candidate will have undergraduate coursework or a degree in Communications, Marketing, Design, Customer Service, Event Planning and/or related fields.
• The ideal candidate will display a highly energetic and positive attitude.
• Experience working with higher education, K-12 educational institutions, libraries, government, healthcare, research institutions and other public sector non-profit organizations.

Additional Information

Relocation assistance is not available for this position.

Work Schedule

This position will work approximately 20 hours per week, work schedule will be determined by the supervisor and may change if necessary. There may be some occasional work required outside of the established schedule, which may include weekends and holidays. The typical work schedule falls between 8 am ? 5 pm, Monday through Friday for most staff.

Work Environment

Requires working in a professional office environment. You will use standard office equipment such as computers, phones, photocopiers, cloud-based systems, and AV/teleconferencing software & equipment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee (with or without accommodations) to successfully perform the essential functions of this job.
The employee must frequently work at a computer station, answer telephone calls, emails, and/or other forms of customer/client communication. Employee may on occasion be required to move items of various sizes and weights throughout the office or building.

Travel

Occasional travel (1-4 days per month) within Michigan will be required to attend off-site meetings, conferences, and events.

Background Screening

The University of Michigan/Merit Network Inc. conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third-party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.

Contact Information

• If you have any questions regarding this job, please visit our website at: https://www.merit.edu/about/careers/
• If you need assistance completing this application, please call (734) 615-2000, option 1

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.