Sr. Director, Healthcare Technology Management

Role Overview

Lifesaving technology, powered by you. Your expertise impacts the lives of others.

Sodexo is seeking a Sr. Director, Healthcare Technology Management for UH Health system in Cleveland, OH. This person will oversee numerous types of medical equipment, provide leadership and process-improvement knowledge to staff. This individual should be a high-level leader that can manage a team of supervisors and technical professionals. This is a fantastic opportunity for any accomplished HTM leader looking for growth & opportunity. 

The ideal candidate will have a successful track record of management performance within Healthcare Technology and have a broad understanding of the many service aspects that they will encounter and resolve day to day. The Sr. Manager partners with region HTM Leaders to drive operational effectiveness and client satisfaction for clinical engineering services which enhances patient outcomes and client organization objectives. 

What You'll Do

• Oversee the daily operations of Healthcare Technology Management (HTM) services across a large, complex healthcare system.

• Lead and mentor a team of supervisors and technical professionals, driving performance, engagement, and development.

• Ensure optimal functioning, safety, and compliance of a wide variety of medical equipment, including imaging and biomedical technologies.

• Collaborate with regional HTM leaders to align clinical engineering services with organizational goals and enhance patient care outcomes.

• Drive process improvements and implement best practices to increase efficiency, reduce costs, and ensure regulatory compliance (CIHQ, DNV, JCAHO).

• Build and maintain strong relationships with hospital leadership, staff, and vendors to ensure satisfaction and service excellence.

• Manage departmental budgets and resources with a strong focus on business acumen, cost control, and strategic planning.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Experience managing biomedical/ imaging services in a large complex healthcare system.
• Knowledgeable about regulatory compliance (CIHQ, DNV, JACHO).
• Solution oriented approach, critical thinking skills and the ability to navigate and successfully resolve conflict.
• Ability to provide world class service and develop unbreakable partnerships with our customers, staff, and vendors.
• Superior business acumen, agility, adept at making decisions and budget management proficiency.
• Experience leading high performing teams including mentoring/development of new and existing talent within the organization.
• Executive presence.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degree or equivalent experience 

Minimum Management Experience – 5 years

Minimum Functional Experience - 5 years in maintenance and repair of clinical devices.