Account Manager, SOFTONE (Thessaloniki)

The Account Manager at SOFTONE is responsible for developing and maintaining strong partner relationships, managing account activities, negotiating contracts, and maximizing profit margins. Additionally, they are accountable for leads, opportunities, and contracts, all geared towards meeting sales budgets and pricing targets while actively seeking new channel sales opportunities.

To qualify for the Account Manager position at SOFTONE, candidates should have a minimum of 4 years of B2B sales experience in IT technology or business software. A university degree in Information Technology, Business Administration, or Finance is necessary, as well as excellent communication, negotiation, and interpersonal skills, along with a good command of the English language.

An Account Manager at SOFTONE can expect a competitive remuneration package, a hybrid working model, transportation services, funded training and development opportunities, catering food services, private health insurance, and psychological and nutrition support services. These benefits reflect our commitment to fostering a supportive work environment for our employees.

SOFTONE is dedicated to the professional growth of its Account Managers by offering funded training and development opportunities. We encourage our team members to continuously enhance their skills and knowledge, ensuring they stay at the forefront of industry advancements and best practices.

A successful Account Manager at SOFTONE demonstrates excellent customer-oriented skills, strong communication and negotiation abilities, and a proactive approach to seeking new business opportunities. The ability to foster relationships and connect with partners is crucial, alongside a genuine passion for technology and innovation.

In answering this question, focus on your relevant experience in B2B sales, emphasizing specific industries you've worked in and successes you've achieved. Be sure to align your skills with SOFTONE's mission and goals, highlighting any technology or software-related sales experience that showcases your expertise.

Describe a systematic approach you take to build and nurture partnerships, including communication methods, regular check-ins, and metrics for measuring satisfaction and success. Provide examples of successful partnerships you've managed and how they benefited your previous employers.

Discuss a specific negotiation scenario where you successfully reached a beneficial outcome for all parties involved. Highlight your negotiation strategies and techniques, as well as any challenges you faced and how you overcame them.

When answering, provide insight into your research methods, networking tactics, and tools you use for lead generation. Show how your proactive approach aligns with SOFTONE’s goals for growth and innovation.

Explain your process for addressing objections, emphasizing active listening and empathy. Share examples where you've successfully turned objections into opportunities by tailoring responses to client needs.

Discuss your experience with various CRM tools, explaining how you used them for tracking leads, managing customer relationships, and analyzing sales data. Be sure to mention tools relevant to managing partner accounts.

Share your methods for prioritizing tasks, whether through setting daily goals, using productivity tools, or time management systems. Explain how you ensure high-quality service while meeting sales targets.

Demonstrate your knowledge of SOFTONE’s technology ecosystem, emphasizing key brands and their contributions to the market. Showcase your understanding of how these products fit within the broader context of digital transformation.

Highlight your collaborative skills and experiences in working with cross-functional teams. Discuss how you foster clear communication and support throughout the organization to achieve business goals.

Convey your excitement about joining SOFTONE. Mention your awareness of the company’s innovation, commitment to digital transformation, and how your career goals align with its vision, emphasizing your eagerness to contribute to its success.