Engagement Manager-East Coast

As an Engagement Manager at Topography Health, you will be responsible for driving partnership strategies, managing provider site performance, building strong relationships with physicians and executive leadership, and facilitating the success of clinical studies. This role also involves leading strategic initiatives, conducting leadership meetings, and working cross-functionally to enhance customer satisfaction.

To qualify for the Engagement Manager role at Topography Health, you need at least 8+ years of sales or account management experience and 5+ years working with healthcare organizations. Familiarity with clinical research and the ability to engage with physicians is crucial. A background in a growth-stage startup or a CRO is preferred.

To thrive as the Engagement Manager at Topography Health, you should possess strong strategic planning and relationship-building skills, attention to detail, and excellent presentation abilities. A proactive approach in engaging stakeholders and a firm understanding of the healthcare landscape will significantly contribute to your success.

Yes, the Engagement Manager for Topography Health's East Coast region is a remote position. However, candidates should be located in or near major cities such as Atlanta, NYC, or Washington DC, and should be prepared for some travel—up to 30-40%, especially for local engagements.

The Engagement Manager role at Topography Health offers substantial opportunities for career growth. You will report to the Director of Commercial Development and Partnerships, with the chance to lead strategic initiatives and actively influence clinical research practices, ultimately paving the way for more senior positions within the organization.

To build relationships with physicians, I would approach each interaction with an emphasis on understanding their needs and challenges. By actively listening and providing tailored solutions, I can foster a trustworthy partnership and promote the adoption of clinical research.

In my previous roles in healthcare account management, I have successfully driven growth strategies by maintaining regular communication with clients and addressing their needs. This has included collaborating with cross-functional teams to ensure seamless service delivery and enhance client satisfaction.

To increase physician engagement, I would implement a combination of educational initiatives and personalized outreach efforts. Establishing a feedback loop where physicians feel their input is valued can also enhance engagement and foster collaboration.

I prioritize tasks by assessing the urgency and impact of each account's needs. Utilizing project management tools and maintaining a detailed calendar allows me to effectively allocate my time and ensure that all accounts receive the attention they require.

When faced with challenges during clinical study implementations, I adopt a solution-oriented approach. I analyze the issue, involve relevant stakeholders, and employ collaborative problem-solving techniques to ensure swift and efficient resolutions.

Effective cross-functional team collaboration requires open communication, mutual respect, and a shared understanding of goals. Establishing clear roles and responsibilities while encouraging team members to contribute ideas fosters an inclusive environment that drives success.

In a previous position, I developed a comprehensive outreach strategy that included regular check-ins and educational webinars for physicians. This initiative significantly increased physician participation in clinical trials and strengthened our relationships with healthcare providers.

I believe leveraging technology is critical to enhancing stakeholder engagement. Tools such as virtual conference platforms and data analytics can streamline communication, provide valuable insights, and enable more personalized interactions with healthcare professionals.

I stay informed about advancements in the healthcare industry through continual education. This includes attending relevant conferences, subscribing to industry publications, and actively participating in online forums where professionals share insights and best practices.

What truly motivates me in the role of Engagement Manager is the potential to make a tangible impact on patient care through clinical research. Being able to collaborate with healthcare providers to enhance their capacities and improve outcomes fuels my passion for this work.