Product Analyst (Senior Level)

Softrams is one of the fastest growing digital services firms in the Washington Metropolitan regions crafting human-centered solutions and empowering digital services with a focus on HX, AI, cloud, DevOps and cyber security. Our offices are located in Leesburg VA, Baltimore MD, and Plano TX, and our teams are spread across the U.S. 

Recognized as a Top Workplace USA (2024)

Recognized as one of the Top Workplaces in Technology (2023, 2021) 

INC 5000, Fastest growing companies in America (2023, 2022) 

Washington Business Journal Top 75 Fastest Growing Companies in Greater Washington area 

2020 NXT UP - Top Federal Emerging Technology and consulting firms 

2020 Inaugural DC Metro’s Most Successful Companies 

2020 Washington Technology Fast 50 

NVTC Tech 100 (2020, 2019) 

Job Description 

Softrams is looking for a Product Analyst with expertise in eliciting and documenting requirements. This role is part of a collaborative and agile team that supports and builds modern, standards-based responsive web applications for mission-critical health IT solutions. This role is a full-time w-2 employment opportunity and is fully remote.  

• Ability to obtain a U.S. Federal Position of Trust clearance designation.  
• Must reside in and be able to perform work in the United States.  
• Must have lived in the United States for 3 of the last 5 years.  

• Bachelor's degree is required. 
• Must be able to obtain a public trust clearance. 
• 8+ years of experience as a product owner, business analyst, product analyst, leading requirements capture, management and analysis activities along all phases of the agile software development and developing business process models. 
• Expertise with Microsoft Office applications (Word, Excel, Power Point, SharePoint, etc.).  
• Must have intermediate to advanced skills with Microsoft Project/Smartsheet  
• Experience with manual testing of software products. 
• Knowledge of flow charts and UML using Visio, Lucidchart or similar tools will be plus.  
• Excellent oral and written communication skills. 
• Expertise with Agile tools like JIRA, Confluence, Slack, Trello, etc. 
• Knowledge of Healthcare, Medicare & Medicaid systems & data. 
• 5+ years of experience in healthcare domain is required. 
• Experience with manual testing of software products. 
• Creative, visionary, critical thinking, and problem-solving skills. 
• Excellent oral and written communication skills and must be detailed oriented. 

• Work with customers, users, and other contractors to gather, understand, and document business, functional, technical & non-technical requirements. 
• Conduct Joint Application Design (JAD) sessions, work group calls and engage customers to provide requirements and feedback. 
• Conduct user research and usability testing. 
• Develop and sustain Requirements Tractability Matrix (RTM).  
• Develop Change Requests per established policies and procedures.  
• Develop user stories and requirement documents as per project standards and guidance. 
• Follow agile methodology (Scrum/Kanban) and deliver requirements/specifications for Sprint teams. 
• Provide clear qualitative and quantitative information to teams and stakeholders.  
• Working with development and testing team to implement requirements as per functional specifications.  
• Support change control processes established to monitor and control project scope. 
• Work with customers, users, and other contractors to gather, understand, and document business, functional, technical & non-technical requirements. 
• Conduct Product Analysis sessions, work group calls and engage customers to provide requirements and feedback. 
• Follow agile methodology (Scrum/Kanban) and develop user stories with robust acceptance criteria. 
• Working with sprint team to implement, accept, and accept user stories as defined. 
• Provide clear qualitative and quantitative information to teams and stakeholders. 
• Support change control processes established to monitor and control product vision. 
• Must be able to communicate with management, peers, and customers effectively and professionally.  

• 65%-75% company-sponsored (including dependents) premiums towards medical, dental and vision insurance. 100% employer sponsored STD, LTD and life insurance (min $100K). Voluntary life insurance option available. 
• Retirement 401(k) plan with employer matching. Immediate vesting. 
• Vacation and sick leave. 
• Discretionary bonuses, spot awards, gifts, and tenure-based rewards. 
• Company-sponsored role-training and certifications.  
• Monthly DoordashDashPass subscription. 
• Group discounts via LifeMart ADP 

Public Trust Clearance:

This role requires the hired candidate to go through public trust clearance. A minimum of 3 years of stay in the U.S. within the last 5 years is required to be eligible to qualify for public trust clearance sponsorship. 

Work Location:

We have open-collaboration offices in Leesburg VA and Baltimore MD for those who may prefer to work on-site. However, Softrams is a 100% remote-first team environment. Softrams works in the eastern time zone and standard work hours are 9am ET to 5pm ET with flexibility around start and end times based on team needs.

About Softrams:

Softrams is a Maryland and Virginia-based small business information technology, consulting, and solutions provider specializing in emerging technologies for UX/UI, mobile apps, DevOps, big data analytics, data science, and cyber security. We offer innovative technology implementations and build customer-centric services that are simple, intuitive, scalable, efficient and usable. 

EEO Statement:

Softrams, LLC. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Softrams is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, or to participate in the job application or interview process, contact the Talent Acquisition Team at recruiting@softrams.com