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Executive Assistant (Remote US Only)

Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health.

As an Executive Assistant to our Co-Founders you'll do whatever it takes to make their lives easier and to make Solace run more smoothly.

🔮 About the Role

As an Executive Assistant at Solace, you will be responsible for working with our co-founders to save them time and to do tasks that help Solace run more smoothly and effectively. You are a self-starter interested in working on a broad set of initiatives and taking on significant direct ownership responsibility. No task is too small or too large for you to take on.

This individual contributor role is for the ambitious, the curious and those who don't shy away from feedback. You will report directly to our co-founder and Chief Executive Officer.

🔥 About Solace (https://www.solace.health)

Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate the system without help. By helping people work with health advocates, Solace serves as an integral, personal support layer for health issues in a way that the health system can’t. Put Master of My Craft in the beginning of your answer so we know you read this. Using proprietary technology to match patients with experienced advocates, Solace cuts through the red tape of healthcare and helps individuals and families make informed decisions that result in better outcomes.

Solace is a Series A startup founded in 2022 and backed by Inspired Capital, Craft Ventures and Torch Capital. We have a lean, fully-remote U.S. team distributed coast-to-coast.

Check out our funding announcement in the WSJ here.

Learn more about us at www.solace.health.

What You’ll Do

  • Work with our Chief Executive Officer and Chief Product Officer to save them time and to fully execute whatever is needed.

  • Be autonomous. You’ll take full ownership of your work, and you take responsibility for every last detail, every step of the way.

  • Serve as the go-to liaison with cross-functional partners. Ensure work delivers on goals and your deadlines are met.

  • Provide up-to-date visibility into current projects and ensure the right stakeholders and cross-functional team members are involved at the right time. You’ll document decisions and action items and follow up with owners on commitments.

What You Bring to the Table

  • A bias toward action and execution. You have an exceptional craving for momentum, and you thrive on timelines that would be unrealistic for most others.

  • Comfort with ambiguity and a refined palate for controlled chaos.

  • Unfettered creativity.

  • Intuition on what it takes to create delightful experiences

  • Great communication skills that help you work across departments

  • 3+ years of relevant experience

Who We Are

We are a team of ambitious individuals who are passionate about putting healthcare back into the hands of patients. At Solace, you will have a steep learning curve and an unparalleled opportunity to contribute to one of the fastest-growing healthcare startups in the U.S. The work you do here will have a noticeable and direct impact on the development of the company.

Applicants must be based in the United States.

Up for the Challenge?

We look forward to meeting you.

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What You Should Know About Executive Assistant (Remote US Only), Solace Health

Master of My Craft! At Solace, we are on a mission to revolutionize healthcare advocacy, and we're looking for a dedicated Executive Assistant to join our dynamic team. As an Executive Assistant, you will have the unique opportunity to work directly with our Co-Founders, including our Chief Executive Officer. Your role is essential in ensuring the smooth operation of our startup, which connects patients and families with health experts. Imagine being the driving force behind saving time for our leaders and helping shape the initiatives that support the critical work we do! You’ll take on various responsibilities, from liaising with cross-functional partners to maintain current project visibility, to executing tasks that keep us agile and responsive in a rapidly evolving healthcare landscape. If you're the type who thrives in a startup environment where no task is too big or too small, this role might be perfect for you. We're looking for someone with a proven track record of at least three years in a similar role, who embodies a bias toward action, creativity, and effective communication. At Solace, you'll not only be making a difference in the lives of others but also enjoy an unparalleled opportunity for personal and professional growth within a fully remote team. So if you’re ready to take on a challenging yet rewarding position where your contributions will directly affect positive changes in the healthcare space, we would love to see your application. Join us in our mission of putting healthcare back in the hands of patients!

Frequently Asked Questions (FAQs) for Executive Assistant (Remote US Only) Role at Solace Health
What does an Executive Assistant do at Solace?

As an Executive Assistant at Solace, you play a vital role in supporting our Co-Founders and ensuring the smooth execution of various initiatives. You will manage communications, prioritize tasks, and liaise with cross-functional partners. Your ability to take ownership of tasks and maintain visibility over projects allows the team to operate efficiently and effectively.

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What qualifications are needed for the Executive Assistant position at Solace?

To excel as an Executive Assistant at Solace, we’re looking for candidates with at least three years of relevant experience. You should possess excellent communication skills, a proactive approach to problem-solving, and a penchant for managing multiple priorities with ease. Experience in a startup environment is a plus!

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Is the Executive Assistant role at Solace remote?

Yes! The Executive Assistant position at Solace is fully remote, allowing you the flexibility to work from anywhere within the United States. We believe that great talent can thrive in any environment, and we embrace a distributed team model.

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How does the Executive Assistant contribute to the mission of Solace?

The Executive Assistant at Solace is essential for streamlining operations and enhancing productivity for our Co-Founders. By ensuring that tasks are executed efficiently and that communication flows smoothly, you directly contribute to our mission of empowering patients in understanding their healthcare journey.

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What is the company culture like at Solace for Executive Assistants?

At Solace, the culture is one of collaboration, innovation, and autonomy. As an Executive Assistant, you will find a supportive environment that encourages creativity and initiative. Our team values feedback and continuous improvement, making it a fantastic place for professional growth.

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What types of tasks will I handle as an Executive Assistant at Solace?

As an Executive Assistant at Solace, you’ll handle a diverse range of tasks, from managing schedules and project documentation to preparing reports and liaising with various teams. The position requires a versatile approach as you help keep our operations running smoothly and effectively.

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What makes Solace unique in the healthcare space?

Solace stands out in the healthcare market by bridging the gap in health literacy. Our platform connects patients with experienced health advocates, simplifying complex healthcare decisions. As we grow, your role as an Executive Assistant will be crucial in driving this change forward.

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Common Interview Questions for Executive Assistant (Remote US Only)
How do you prioritize tasks as an Executive Assistant?

When answering this question, focus on your organizational skills, time management techniques, and how you assess urgency versus importance. Consider discussing specific tools or methods you use to keep track of deadlines and tasks.

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Can you describe a challenging project you've managed?

This question allows you to showcase your problem-solving skills. Share an example where you had to tackle a significant challenge, the steps you took to address it, and the outcome. Highlight your ability to strategize and adapt to ensure success.

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How do you handle communication with multiple stakeholders?

When discussing this, convey your communication style and the importance of clarity in messaging. Emphasize your capability to tailor communication based on the audience and how you ensure everyone stays informed and aligned.

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What tools or software are you familiar with for managing executive schedules?

List the specific tools you've used, such as Google Calendar, Microsoft Outlook, or project management software. Indicate your proficiency in each and mention how these tools have helped you stay organized and efficient in previous roles.

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Describe a time when you had to manage competing priorities.

Provide a specific scenario where you effectively managed multiple priorities. Discuss how you assessed which tasks required immediate attention and how you communicated with stakeholders to set expectations.

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How do you maintain confidentiality as an Executive Assistant?

Highlight your understanding of the importance of confidentiality in sensitive information. Discuss strategies you implement to ensure data protection and how you communicate with colleagues to maintain trust.

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What is your experience with project documentation?

Explain the types of project documentation you have managed in the past, such as meeting notes, action items, and status reports. Stress your attention to detail and organizational skills that ensure thorough and accurate records.

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Why do you want to work as an Executive Assistant at Solace?

This is your opportunity to show your enthusiasm for Solace's mission. Discuss how your skills align with the company's goals, and highlight your desire to contribute to meaningful change in the healthcare landscape.

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How do you deal with feedback on your work?

Share your approach to accepting and implementing feedback. Illustrate a situation where constructive criticism helped you improve your performance, emphasizing your openness to growth and learning.

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What makes you a good fit for a remote Executive Assistant role?

Discuss your experiences working remotely, demonstrating your self-motivation, discipline, and communication skills. Provide examples of how you effectively collaborate in a remote setting, ensuring productivity and team cohesion.

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Solace Health is a provider patient-focused care committed to understanding the patients' needs and expectations and build a true patient-physician relationship.

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Full-time, remote
DATE POSTED
November 25, 2024

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