Billing Specialist Spanish and English.

As a Billing Specialist at Solera, your main responsibilities include performing the monthly pre-billing and billing runs, analyzing pre-billing and billing outcomes, and resolving any errors that occur. You'll also be tasked with creating invoices and credit notes, handling customer inquiries, and managing intercompany billing activities, ensuring the financial processes run seamlessly.

To qualify for the Billing Specialist position at Solera, candidates should possess a Bachelor’s degree in finance, accounting, or a related field, along with a minimum of two years of experience in areas such as Account Receivables or Order to Cash. Fluency in Spanish and English (minimum B2/C1 level) is essential, along with a strong understanding of billing laws and taxation regulations.

Yes, at Solera, being proficient in MS Office tools, particularly Excel and Word, is necessary for the Billing Specialist role. Familiarity with billing software and customer payment portals can also be beneficial in efficiently handling the invoicing and billing processes.

Customer service is incredibly important for a Billing Specialist at Solera. You will regularly interact with clients to address billing inquiries and disputes. Having excellent communication skills and a client-focused attitude will ensure you can provide effective support and maintain strong customer relationships.

Solera is an attractive workplace for Billing Specialists due to its commitment to innovation, career growth opportunities, and a supportive work environment. With a global presence and a focus on transforming the vehicle lifecycle experience, Solera nurtures a culture where employees can thrive and contribute to meaningful projects.

When answering this question, be specific about your previous roles related to billing, mentioning any relevant systems you used and the types of billing tasks you handled. Show how your experience aligns with the responsibilities of the Billing Specialist role at Solera.

Discuss your systematic approach to identifying, analyzing, and resolving discrepancies. You might mention specific techniques or methods you've employed in the past and emphasize the importance of maintaining accurate billing records.

Think of a specific instance where you went above and beyond for a customer related to billing. Outline the situation, your actions, and the positive outcome. This will illustrate your commitment to customer service in the context of the Billing Specialist position.

Detail your method for prioritizing tasks, such as using to-do lists or software tools. Highlight how you maintain productivity while ensuring accuracy, especially in billing-related tasks where precision is crucial.

List the billing and accounting software you've used, such as ERP systems or any specialized invoicing tools. Explain your proficiency level and how these tools helped improve your billing processes in your previous roles.

Discuss any resources, courses, or professional organizations you actively engage with to stay informed about current billing regulations. This shows your commitment to compliance and your proactive approach to your role at Solera.

Provide an example of a significant challenge in your billing experience, such as handling a high volume of transactions or managing customer disputes. Describe the strategies you implemented to resolve the issue and what you learned from the experience.

Share your experiences collaborating with finance teams on billing processes, addressing discrepancies, and improving workflows. Highlight your teamwork skills and how collaboration contributed to achieving goals.

Explain that clear and timely communication is key, both internally with your team and externally with clients. Highlight how you ensure all parties are kept informed during the billing process to avoid misunderstandings.

Research the company and draw connections between their values, mission, and your career objectives. Express why you believe Solera is the ideal place for you to grow and contribute, making sure to relate it to your skills and aspirations as a Billing Specialist.