Automotive Technician- Pensacola Honda

As an Automotive Technician at Pensacola Honda, you will perform vehicle repair and maintenance according to dealer and factory standards. Your responsibilities include receiving repair orders, diagnosing malfunctions, communicating with the parts department, conducting road tests, and supervising apprentice technicians. You will also document work performed, ensure vehicles are kept clean, and stay updated on factory technical bulletins.

To apply for the Automotive Technician position at Pensacola Honda, you need a high school diploma or equivalent, ASE or manufacturing training, a valid driver’s license, and a clean driving record. A background check, MVR, and drug test are also required. We seek individuals with manual dexterity, good judgment, and a commitment to safety.

Absolutely! Pensacola Honda offers paid training for Automotive Technicians. Our commitment to professional development is highlighted by our recognition in Training Magazine’s Hall of Fame. You'll participate in factory-sponsored training classes to sharpen your skills and stay abreast of industry advancements.

As an Automotive Technician at Pensacola Honda, you will work in a supportive and climate-controlled environment designed for your comfort. Our facility is equipped with the latest tools and technology, and we have established protocols to ensure a safe and healthy workplace. Your well-being is a top priority!

Customer satisfaction is critical at Pensacola Honda, and as an Automotive Technician, you play a key role in achieving that. We maintain a high Customer Satisfaction Index (CSI) and encourage open communication with service advisors regarding your work. This ensures transparency and builds trust with our customers, reflected in our excellent reviews.

To ensure efficiency and accuracy, I prioritize understanding the repair order fully before starting my work. I double-check my diagnostic tools and maintain a clean workspace to prevent any oversights, allowing me to deliver quality service consistently.

Certainly! During my previous role, I faced a challenging electrical issue with a vehicle. I methodically worked through the diagnostic process, using advanced tools to trace the problem back to a faulty sensor. My thorough approach prevented unnecessary repairs and saved the customer money.

In my previous role, I frequently supervised apprentices, guiding them through their tasks while ensuring they adhered to safety standards and quality service. I focused on coaching them on best practices and fostering a collaborative environment where they could ask questions freely.

In such situations, I prioritize communication. I promptly inform the service advisor of the delay, explaining the reasons clearly and providing an updated estimated completion time. Keeping the customer informed helps maintain their trust and satisfaction.

I stay updated by attending training sessions, participating in workshops, and following relevant automotive forums. Continuous learning is essential in this field, and I make it a point to read factory bulletins and technical articles regularly.

I believe attention to detail is paramount. In automotive work, even small oversights can lead to significant issues. Being meticulous in my repairs ensures that cars are serviced properly, enhancing safety for the customer.

I would listen carefully to the customer's concerns without interruption, demonstrating empathy for their situation. I would assure them that I would investigate the issue thoroughly and follow up with a plan to resolve the problem efficiently.

What I enjoy most is the problem-solving aspect of the job. Each vehicle presents a unique challenge, and I take pride in diagnosing and fixing issues, knowing that my work directly impacts the safety and satisfaction of my customers.

I prioritize safety by always wearing the necessary personal protective equipment, following proper protocols for tool usage, and ensuring that workspaces are clean and organized. I also stay updated on safety regulations and participate in any relevant training sessions.

I believe in maintaining open communication and building rapport with customers. I make sure they understand the repairs being done, provide thorough explanations, and follow up after the service to ensure their satisfaction.