KIA Sales Consultant

As a KIA Sales Consultant at SONS KIA Montgomery, your responsibilities include guiding customers through the car-buying process, building strong relationships to understand their needs, and providing expert knowledge about vehicle features. You will execute the sales process from test drives to financing, maintain a pipeline of potential sales leads, and strive to exceed sales goals while ensuring a top-notch customer experience.

To apply for the KIA Sales Consultant position at SONS KIA Montgomery, you should ideally have automotive sales experience but it is not a strict requirement. A background in customer service or sales is essential, along with excellent communication skills and a self-motivated, goal-driven attitude. Familiarity with CRM tools and a valid driver’s license with a clean driving record are also important.

As a KIA Sales Consultant at SONS KIA Montgomery, you can expect a robust benefits package that includes comprehensive health and wellness benefits, a 401(k) retirement plan with employer contributions, paid vacation, flexible schedules, and ongoing professional training. Additionally, you will receive exclusive employee vehicle purchase plans and service discounts that enhance your employment experience.

SONS KIA Montgomery supports career growth for KIA Sales Consultants through ongoing professional training that keeps you up-to-date with industry knowledge and sales techniques. We believe in long-term career growth and job security, allowing you to develop your skills and advance within our well-established dealership while contributing to our family-oriented culture.

While prior automotive sales experience is preferred for the KIA Sales Consultant role at SONS KIA Montgomery, we also value candidates with a successful track record in customer service or general sales. The right attitude, motivation, and communication skills can often outweigh specific experience, so if you're passionate about sales and helping customers, we encourage you to apply!

To build relationships with customers, I focus on active listening to understand their needs and preferences. I make an effort to remember key details about their experiences and follow up appropriately. Additionally, I provide timely communication throughout the buying process, establishing trust and a personal connection.

When faced with objections, I actively listen to the customer's concerns without interrupting them. I then acknowledge their feelings and provide informed solutions or alternatives that address their specific issues, demonstrating that I value their perspective and am committed to helping them find the right vehicle.

A successful sale I completed involved a first-time buyer who had many questions and doubts. By being patient and providing detailed information about vehicle features and financing options, I empowered them in their decision-making. Personalization and establishing rapport contributed significantly to closing the sale.

The most important trait for a successful KIA Sales Consultant is empathy. Understanding the customer’s perspective allows for a more tailored experience, where I can address their needs effectively and foster a sense of trust that is crucial for making a sale.

I prioritize my sales pipeline by segmenting leads based on their level of interest and readiness to purchase. I regularly follow up with high-potential clients while ensuring that I stay in touch with those who may be further out. By keeping organized and using CRM tools, I streamline my efforts and increase my efficiency.

Product knowledge plays a vital role in my sales process. It allows me to deliver accurate and relevant information to customers, answer their questions confidently, and highlight features that align with their needs. Understanding the products also enables me to build credibility and fosters customer trust.

I adapt my sales techniques by first assessing the customer's body language and communication style. For example, with analytical customers, I provide detailed specifications and data, while with those seeking an emotional connection, I share stories and experiences. Tailoring my approach creates a more personalized and effective interaction.

I handle competition by focusing on our unique strengths, such as exceptional customer service and a family-owned dealership atmosphere. I also strive to create value through personalized experiences and follow-ups, ensuring that customers feel valued beyond just the sale.

I am motivated by the satisfaction of helping customers find the right vehicle for their needs, as well as the sense of achievement that comes from meeting and exceeding my sales goals. The opportunity for career advancement and the support from my team also drive me to perform at my best.

I want to work at SONS KIA Montgomery because of the dealership's strong commitment to customer service and its focus on fostering a positive work environment. Being part of a family-owned dealership that values its employees and promotes career growth aligns perfectly with my career aspirations.