Customer Success Representative (Smart Answering)
Skills
- Excellent communication skills
- Experience with CRM systems
- Ability to propose effective solutions
- Commitment to understanding customer needs
Responsibilities
- Assist new customers during the onboarding process.
- Provide timely responses to customer inquiries.
- Nurture strong customer relationships.
- Follow up with clients to gauge satisfaction.
- Troubleshoot and resolve customer issues.
- Document customer interactions in the CRM system.
Education
- Bachelor’s degree in Business, Communications, or related field preferred
Benefits
- Comprehensive healthcare
- Paid time off
- Equity options
Average salary estimate
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