Systems Administrator - Dallas, TX

About SoundStack

We’re SoundStack, an Audio-as-a-Service company whose purpose lies at the convergence of innovation, technology, and audio independence. We've been delivering disruptive audio solutions for over 12 years.

We've grown to a community of over 12,000 global publishers who rely on our platforms everyday to upload, track, deliver and monetize audio in ways never thought possible. Our quest is to simplify, demystify and deliver audio at scale, in whichever “verse” audio is listened to today and in the future.

The Systems Administrator on SoundStack’s Technical Operations team plays a critical role in supporting the day-to-day operations of SoundStack’s Infrastructure. This role focuses on deploying and maintaining new servers (Windows and Linux), supporting the Incident Management process, and ensuring smooth workflows for new customer deployments.

The Systems Administrator collaborates closely with the Technical Operations team to maintain seamless infrastructure availability and support SoundStack’s 24/7/365 operations.This role is essential to ensuring the scalability, reliability, and efficiency of SoundStack’s infrastructure.

• Infrastructure Deployment & Maintenance

• Incident Management Support:

• Customer Deployment Workflow:

• Operational Support:

• Automation & Process Improvement:

• Documentation & Knowledge Sharing: 

• Strong knowledge of Windows and Linux server deployment and management.
• Experience with virtualization technologies and infrastructure automation tools.
• Familiarity with Incident Management processes and best practices.
• 3+ years of experience in system administration, preferably in a high-availability, enterprise environment.
• Hands-on experience with server hardware, cloud infrastructure, and network troubleshooting.
• Experience with automation tools, such as Ansible, is a plus.
• Familiarity with monitoring tools and log aggregation systems.
• Demonstrates SoundStack’s core values of Collaboration, Innovation, and Accountability.
• Thrives in a fast-paced, team-oriented environment with a focus on continuous improvement.
• Maintains a proactive approach to problem-solving and operational support.
• Ensures seamless communication and collaboration with cross-functional teams.
• Based within one-hour proximity to Dallas, TX.

• Successful deployment and configuration of new servers within defined SLAs.
• Incident resolution times aligned with or exceeding team benchmarks.
• Accurate and comprehensive documentation of infrastructure-related workflows.
• Increased use of automation tools to streamline deployments and operational tasks.

• Casual and friendly work environment
• A competitive compensation package, with flexible working arrangements and training opportunities to help you grow and develop your professional skill set
• We're a growing company which values promoting from within
• Work in an inclusive, international/multi-cultural team
• Work primarily from your home, with some travel, & lifting required to work in SoundStack data centers