Job details

Customer Support Associate, Bilingual Italian (Starlink)

SpaceX is looking for a Bilingual Customer Support Associate for Starlink to provide exceptional customer service and support for our revolutionary satellite internet service.

Skills

Problem-solving
Technical support experience
Bilingual (English and Italian)
Excellent communication skills
Customer service orientation

Responsibilities

Triage and resolve customer issues across multiple channels
Provide technical support using hardware, software, and network expertise
Understand and advocate for customer concerns internally
Surface product and training issues
Collaborate to create troubleshooting workflows
Maintain an internal knowledge base

Education

High school diploma or equivalency certificate

Benefits

Comprehensive medical, vision, and dental coverage
401(k) retirement plan
Paid parental leave
Paid vacation and holidays
Employee Stock Purchase Plan

To read the complete job description, please click on the ‘Apply’ button

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Elon Musk

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By SpaceX

SpaceX, founded by Elon Musk, is an aerospace manufacturer and space transport services company aiming to revolutionize space technology, with the ultimate goal of enabling human life on Mars.

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