The Learning & Development Specialist will focus on program management and large-scale rollout of key learning initiatives across the region. The role also collaborates with leaders, subject matter experts, and team members across all levels at the Firm to build and implement interactive solutions through a variety of delivery methods.
The Specialist will have the opportunity to partner with targeted teams, understand needs and implement the learning for those groups. This role works closely with extended Learning and Development team members to deploy and deliver the learning solutions. The role also serves as a content expert in certain areas where targeted delivery and dynamic facilitation are required. These learning solutions support the development of Spencer Stuart employees and spans across a wide range of skill areas ranging from system and process training to behavioural skills and professional development. Creativity and innovation are encouraged, with the freedom to explore and experiment in the latest thinking in learning and behaviour change.
KEY RELATIONSHIPS
Reports to
Regional Head of Learning & Development
Other key relationships
Global Learning & Development Team
Regional and global business leaders and extended stakeholders
Position location
Chicago
KEY RESPONSIBILITIES
Serve as a key member on the Learning and Development team focused on regional business partnership and delivery. Collaborate to assess needs, develop learning plans, and manage large-scale rollouts.
Lead and manage the design strategy, development, and implementation of key learning initiatives and programs.
Develop communication plans and customize messages for stakeholders. Ensure consistent and targeted communication with business leaders and training participants.
Lead project teams to ensure successful execution of learning and development solutions.
Collaborate with the extended learning team to prioritize learning and development initiatives based on business needs.
Lead specific external vendor relationships and work with content experts both inside and outside of the firm to create customized learning solutions.
Lead and facilitate learning sessions of various types. This includes classroom and remote training, small groups, large groups.
Evaluate the success of learning programs using various types of formal and informal techniques. Continually assess the longer-term effectiveness of programs and processes. Develop improvement plans where needed.
The Specialist, Learning and Development is a collaborative, results-oriented individual with a demonstrated ability to build relationships, lead projects, manage details, assess needs, and ensure quality delivery. They are experienced in building, coordinating, and facilitating learning initiatives for a variety of audiences across a wide range of skill areas. The Specialist has strong interpersonal skills in partnering across a team to create and delivery successful business outcomes.
IDEAL EXPERIENCE
University Graduate
A bachelor’s degree is required.
A minimum of 5-7 years of experience in a professional setting
Preferably with 4-6 years of experience, either as an in-house learning and development professional or consultant.
Language
Fluency in English (written and spoken); additional language skills will be an advantage.
CRITICAL CAPABILITIES for SUCCESS
Relationship and Communication Skills
Collaborate across dispersed global offices to lead projects with stakeholders and teams:
Demonstrate strong written and interpersonal communications
Build good relationships with team members and extended stakeholders
Tailor communication style for different audiences
Facilitate dynamic learning experiences based on effective learning principles to fully engage participants and create impact
Project and Program Management
Lead and deliver quality programs and projects with successful impact.
Apply good project management and task management skills with a detailed, organized, and systematic approach
Collaborate effectively with internal team members and stakeholders
Deliver solutions on time and with appropriate quality
Oversee selected ongoing regional programs
Monitor evaluation and feedback
Continually assess effectiveness and recommend improvements
Learning and Development Expertise
Experience partnering with the business to design and develop effective learning solutions.
Partner with the extended Learning and Development Team and business stakeholders to design and develop a wide variety of learning solutions using multiple delivery methods
Champion and apply learning principles and best-in-class practices for learning and development
Knowledge of best-in-class practices of learning and development, including experience in developing or customizing learning solutions across a variety of learning and development topics
Continue to build subject matter expertise in new or increasingly complex topics by regularly devoting time to learning, and then using that knowledge to improve and innovate
OTHER PERSONAL CHARACTERISTICS
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Sound professional judgment
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Interest and willingness to travel at times, including occasional global travel
Spencer Stuart is a proud equal opportunity and affirmative action employer. We are committed to non-discrimination without regard to actual or perceived race, ethnicity, creed, color, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, immigration status, ancestry, age, marital status, protected veteran status, physical or mental disability, medical condition, genetic information, sexual orientation, gender identity, or any basis prohibited under applicable federal, state or local law.
All Spencer Stuart employees in the US must be vaccinated against COVID-19. We will provide reasonable accommodations for medical, disability or religious reasons or other legally required exemptions.