Sr. Systems Engineer, Network Services (Wireless)

A Sr. Systems Engineer, Network Services (Wireless) at STS is responsible for creating technical documentation, implementing projects, ensuring network security, and providing ongoing technical support to clients. You'll plan designs for wireless LAN solutions, conduct health checks of products, test and integrate applications, and maintain accurate implementation reports.

To be considered for the Sr. Systems Engineer, Network Services (Wireless) role at STS, candidates should possess a Bachelor’s degree in Telecommunications, Computer Engineering, Computer Science, or a related IT field. Experience of 3 to 5 years in IT, particularly with wireless LAN solutions, is required, alongside certifications such as CCNP Wireless and Cisco Meraki Specialist.

Candidates for the Sr. Systems Engineer, Network Services (Wireless) position at STS should have strong technical proficiency in wireless LAN technology. Key skills include expertise with Catalyst 9800 Wireless LAN Controllers, Meraki Solutions, understanding of radio-frequency tuning, and familiarity with tools like Ekahau and packet analyzers such as Wireshark.

At STS, a Sr. Systems Engineer provides comprehensive technical assistance, which includes both on-site and remote support when issues arise. You will also be responsible for proactive support services for major accounts and will conduct user training sessions to transfer knowledge and enhance client capabilities.

The work culture at STS for a Sr. Systems Engineer, Network Services (Wireless) is rooted in collaboration and innovation. The company encourages a customer-centric approach and values integrity alongside employee engagement, creating an environment where team members are supported and driven to excel in their roles.

In response to this question, highlight specific projects you've worked on, detailing the technologies used, your role in the design and implementation processes, and any challenges faced or successes achieved. Be sure to mention relevant certifications, like CCNP Wireless, to demonstrate your qualifications.

When answering this question, outline your systematic approach to troubleshooting, including how you gather information, identify problems, test solutions, and implement changes. Discuss any tools you use, like Wireshark, and share examples of successful resolutions from past experiences.

Summarize your strategy for developing implementation plans, including assessing client needs, outlining technical requirements, and defining project timelines. Mention how you ensure stakeholder communication and adjust plans based on feedback or changes during the project lifecycle.

Emphasize the importance of documentation in maintaining project clarity, supporting future troubleshooting, and ensuring compliance with security and operational standards. Highlight specific types of documentation you regularly produce, like implementation and test reports.

Discuss your methods for continuous learning, such as attending industry conferences, participating in online courses, joining professional networks, and following key blogs or publications in the IT field. Keep your answer focused on how this knowledge benefits your work and clients.

Chose a relevant scenario that demonstrates your problem-solving skills and resilience. Explain the challenge, your thought process in addressing it, the actions you took, and the outcomes achieved, underscoring what you learned from the experience.

Provide specific examples of training sessions you've led, focusing on the content delivered, methods used (e.g., hands-on training, classroom settings), and how you tailored the training to meet client needs, fostering both immediate comprehension and long-term proficiency.

Your response should illustrate your ability to adapt your communication style to different audiences, ensuring complex technical information is conveyed understandably. Share examples where your communication style facilitated collaboration among teams or helped resolve misunderstandings.

Articulate your interest in STS by discussing the company's culture, values, and mission, and how they resonate with your professional goals. Highlight aspects of the role that excite you, such as the opportunity to implement cutting-edge technologies and support clients directly.

Discuss your familiarity with methodologies such as Agile, Waterfall, or custom frameworks, focusing on how you utilize them in project planning and execution. Provide examples of how these methodologies have led to successful project outcomes in your previous roles.