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Server, Full-Time

Company Description

At Spectrum Retirement Communities we believe in living without limits, in aging fearlessly, and in sharing great stories. The Spectrum Story is full of compassion, hard work, and fun. If the chapters of your life story include caring for others and a dedicated work ethic, then we need you!

Job Description

Schedule: Variable

As a Server in our community restaurant, YOU… help create an incredible dining experience; build relationships with residents; and consistently deliver the service a guest would expect in their favorite restaurant. Their satisfaction starts with YOU!

  • As a Server, you will direct residents to their tables, present menus, suggest dishes and assist in drink selection
  • Communicate specific resident orders, utilizing our state-of-the-art point of sale system
  • Complete all dining room opening and closing duties as established by your community

Qualifications

To be successful in this position, we believe that you need the following experiences, strengths, and skills:

  • A big smile, eagerness to learn, and compassion for our Residents
  • If under the age of 18 must provide proper schoolwork authorization (if applicable)
  • Server, must currently hold a Food Handler’s Card, or be willing to obtain one facilitated by Spectrum, as required by state and/or county regulations
  • It is required for a Server to have strong customer service presentation

Additional Information

If you join Spectrum as a full-time team member, your story will include eligibility for medical insurance, dental insurance, vision insurance, life insurance, and other voluntary insurance options. All part-time and full-time team members are eligible to participate in our 401(k), for paid time off, holiday pay, Daily Pay and discounts through Perk Spot.

Spectrum Retirement Communities strongly encourage all team members to be fully vaccinated against COVID-19, however, the vaccine is not a requirement to work with us.

Spectrum Retirement, LLC and all affiliates are Equal Opportunity Employers. We do not discriminate against employees or applicants on the basis of race, color, national origin, gender, sex, sexual orientation, pregnancy, gender identity or expression, disability, religion, age, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Spectrum Retirement, LLC also participates in the E-verify program through the Department of Homeland Security and the Social Security Administration.

What You Should Know About Server, Full-Time, Spectrum Retirement Communities, LLC

At Spectrum Retirement Communities, we believe in creating a vibrant atmosphere where every day is an opportunity for meaningful connections. As a full-time Server, your contribution is vital to ensuring our residents enjoy delightful dining experiences. Imagine warmly greeting residents, guiding them to their tables, and presenting menus that spark joy in their meals. You’ll interact with amazing people, building relationships and enhancing their day-to-day life. Your responsibilities will include taking and communicating orders using our advanced point-of-sale system, always with a friendly smile. If you have a passion for serving, a knack for customer service, and a genuine interest in making a difference in the lives of others, we want you on our team! Whether you're recommending a delicious dish or assisting a resident in selecting their favorite drink, your role will be fundamental in creating the restaurant ambiance our community cherishes. Spectrum nurtures an environment of inclusivity and support, where you can grow as a part of our dedicated team. We're looking for someone eager to learn, compassionate, and ready to make a positive impact in the lives of seniors. Join us at our Phoenix location, and let’s craft wonderful stories together in a supportive and engaging atmosphere!

Frequently Asked Questions (FAQs) for Server, Full-Time Role at Spectrum Retirement Communities, LLC
What are the responsibilities of a Server at Spectrum Retirement Communities?

As a Server at Spectrum Retirement Communities, your primary responsibilities include directing residents to their tables, presenting menus, suggesting dishes, and assisting in drink selection. You'll also take residents' orders accurately, entering them into our advanced point-of-sale system, and complete dining room opening and closing tasks to maintain a welcoming environment.

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What qualifications do I need to apply for the Server position at Spectrum Retirement Communities?

To be a successful Server at Spectrum Retirement Communities, you need a friendly demeanor, eagerness to learn, and compassion for our residents. If you're under 18, proper schoolwork authorization is required. You must hold a Food Handler’s Card or be willing to obtain one, as well as possess strong customer service skills.

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What kind of work schedule can I expect as a Full-Time Server at Spectrum Retirement Communities?

As a Full-Time Server at Spectrum Retirement Communities, you can expect a variable work schedule. This provides flexibility, allowing you to engage with residents and become a part of their daily lives in our community restaurant setting.

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Are there employee benefits for the Server position at Spectrum Retirement Communities?

Yes, Spectrum Retirement Communities offers numerous benefits for full-time team members, including medical, dental, and vision insurance options, life insurance, paid time off, holiday pay, and discounts through Perk Spot. Additionally, you can participate in our 401(k) plan, which further promotes your financial well-being.

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Is a COVID-19 vaccination required for the Server role at Spectrum Retirement Communities?

Spectrum Retirement Communities strongly encourages all team members to be fully vaccinated against COVID-19; however, it is not a requirement for employment. We respect individual choices while fostering a safe environment for our residents and staff.

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Common Interview Questions for Server, Full-Time
What motivated you to apply for the Server position at Spectrum Retirement Communities?

This is a great opportunity to showcase your passion for service! Discuss how you enjoy interacting with people, particularly seniors, and how you believe in making a positive impact through your role. Sharing personal anecdotes about your previous experiences can strengthen your answer.

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How do you handle difficult customers in a dining setting?

When answering this question, emphasize your patience and effective communication skills. Explain how you empathize with the customer, actively listen to their concerns, and work to resolve the issue in a calm and professional manner, keeping the residents’ dining experience a priority.

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Can you describe a time you worked as part of a team in a restaurant?

Use this question to highlight your teamwork skills. Describe a specific instance where you successfully collaborated with colleagues to ensure smooth service, emphasizing the importance of clear communication and mutual support in a busy restaurant environment.

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What is your approach to prioritizing tasks during a busy shift?

Detail your time-management strategy in your response. Mention how you assess tasks based on their urgency, ensure that essential duties are completed first, and communicate with your team to manage workflow effectively, ensuring that all residents receive timely service.

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What customer service techniques do you use to enhance a dining experience?

Discuss your proactive service orientation, such as greeting guests warmly, anticipating their needs, and personalizing their experience based on their preferences. Mention how smaller gestures, like remembering a resident’s favorite drink, can significantly enhance their experience.

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How do you ensure that you comply with food safety regulations?

Express your understanding of the importance of food safety. Discuss your commitment to following all regulations, including holding a Food Handler’s Card, ensuring proper food storage, and maintaining a clean serving area to provide safe dining experiences for residents.

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Why is teamwork important in the Server role at Spectrum Retirement Communities?

Talk about how teamwork fosters a better dining experience for residents. When team members communicate effectively and work together seamlessly, it results in quicker service and a more enjoyable atmosphere, enhancing the overall satisfaction of residents.

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What skills do you bring to the Server position that would benefit Spectrum Retirement Communities?

Identify and elaborate on specific skills that align with the job, such as strong customer service, effective communication, and a compassionate attitude. Give examples of how you’ve utilized these skills in past experiences, and link them back to the values of Spectrum Retirement Communities.

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How would you handle a situation where a resident has a special dietary requirement?

Emphasize your awareness of dietary needs and your approach to addressing them. Share how you would communicate with residents regarding their requirements, verify options with the chef, and ensure that the resident feels cared for and understood throughout the process.

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What do you think makes Spectrum Retirement Communities a unique place to work?

Reflect on the values of Spectrum Retirement Communities, such as compassion and community engagement. Speak to how their commitment to building relationships with residents and fostering a joyful environment aligns with your personal values and the type of work environment you seek.

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Founded in 2003, Spectrum Retirement Communities, LLC is a management company of senior living communities. Spectrum offers Independent, Assisted, and Memory Care living communities. Spectrum Retirement Communities, LLC is headquartered out of Den...

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Full-time, on-site
DATE POSTED
January 2, 2025

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