Job details
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Customer Success Operations Manager
Spring Health is looking for a Manager of Customer Success Operations to oversee operational aspects related to data analysis, business reporting, system administration, and project management.
Skills
- Business administration
- Sales or customer success operations
- Customer success processes
- Data and statistical analysis
- Strong communication skills
Responsibilities
- Collaborate with cross-functional teams to ensure smooth execution of customer success initiatives
- Monitor and maintain Customer Success tools with a focus on data integrity and system performance
- Create and deliver regular reports and dashboards related to Customer Success performance
- Serve as a subject matter expert for CS Tooling including Salesforce and Gainsight
- Identify areas of improvement and manage ad-hoc projects pertaining to customer success strategy
Education
- Bachelor's Degree in business administration, finance, or similar field
Benefits
- Competitive salary range with stock options
- Health, dental, and vision benefits
- Paid parental leave and sick days
- Professional development reimbursement
- Flexible work arrangements and Focus Fridays
To read the complete job description, please click on the ‘Apply’ button
Spring Health Glassdoor Company Review
April Koh
3.5
Spring Health DE&I Review
4.2
CEO of Spring Health
Approve of CEO
Average salary estimate
$122400
/ YEARLY (est.)
min
max
$106400K
$138400K
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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184 jobsMATCH
Calculating your matching score...
BADGES 
CULTURE VALUES
Inclusive & Diverse
Diversity of Opinions
Mission Driven
Empathetic
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Learning & Development
Mental Health Resources
Social Gatherings
Fitness Stipend
401K Matching
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$106,400/yr - $138,400/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
May 14, 2024
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