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Staff Product Manager, Reporting

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. .The RoleThe Reporting team empowers sellers to make better decisions for their businesses with data and insights through extensible reporting solutions and discoverable seller experiences. As a Staff Product Manager on the Reporting team, you will be responsible for leading product initiatives from inception through execution. In this role you will collaborate closely with designers, engineers, analysts, and other cross-functional team members within the organization to ensure that our products amaze and delight. You will also play a key role in building up the Platform Product discipline within the Reporting team and throughout Square.Join us and help promote the next generation of reporting platform solutions at Square:You Will• Set a compelling long-term vision for your product area that aligns with the overall company product vision.• Lead product strategy, planning, scoping, and prioritization of projects to achieve our goals.• Partner with engineering and design peers to define the roadmap and bring impactful products to market.• Represent the team with partners and senior company leaders to align resources and prioritization.• Guide the creation of reusable platform solutions that are delightful, scalable, and remarkable.• Define, document, and communicate objectives, requirements and constraints for product initiatives and releases.• Determine features, write product and technical specs, organize user studies, help write test plans and manage the backlog.• Partner within and across teams to create a culture of psychological safety and workplace satisfaction.You Have• 8+ years of product management experience• Natural leadership instincts with proven ability to innovate• Proven record of shipping high-quality products at scale• Experience building platform products - experience building reporting products is desirable.• Product strategy knowledge and product sense delivered with powerful written artifacts• Excellent at cross-functional stakeholder management and collaboration• Deep user empathy and the ability to work with design to distill customer-facing use cases into high impact features• Cross platform (web/mobile/server) technical foundation• Ability to work well with designers and engineers• An analytical and metrics-driven work style• Great interpersonal and communication skills• Excellent organization skills• B2B or B2C SaaS software product management experience• Comfort in a fast-paced and dynamic environment• Passion for Square and new technologyWe're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.Zone A:$180,000 - $270,000 USDZone B:$171,000 - $256,600 USDZone C:$162,000 - $243,000 USDZone D:$153,000 - $229,600 USDEvery benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Check out benefits at Block.Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, and TIDAL, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.
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What You Should Know About Staff Product Manager, Reporting, Square

At Square, we’re on a mission to empower sellers to thrive in an ever-evolving commerce landscape and we're looking for a Staff Product Manager, Reporting to join our dynamic team based in San Francisco, CA. Your role will be pivotal in guiding a talented group of designers, engineers, and analysts as you coordinate product initiatives that enhance our reporting solutions. You'll leverage your extensive experience in product management to create and execute a compelling product strategy that resonates with our sellers’ needs. Leading from inception to execution, you’ll collaborate closely with cross-functional teams to ensure our products not only meet but exceed expectations. Your keen analytical mind and natural leadership skills will enable you to prioritize impactful projects while ensuring seamless communication across departments. With over 8 years in product management, your expertise in building and shipping high-quality platform products will be invaluable in our efforts to implement innovative reporting solutions at scale. You’ll be responsible for understanding user empathy and translating that into high-impact features – all while supporting a culture of collaboration and workplace satisfaction within Square. If you’re ready to take on significant responsibilities in a fast-paced environment and contribute to a company that embodies inclusivity and innovation, apply today and be a crucial part of shaping the future of commerce at Square!

Frequently Asked Questions (FAQs) for Staff Product Manager, Reporting Role at Square
What are the main responsibilities of a Staff Product Manager, Reporting at Square?

As a Staff Product Manager, Reporting at Square, your core responsibilities involve spearheading product initiatives from inception to execution, crafting a long-term product vision, leading product strategy, and prioritizing projects. You’ll work closely with cross-functional teams including designers and engineers to ensure the creation of delightful and scalable reporting solutions that meet our sellers' needs.

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What qualifications are required for the Staff Product Manager, Reporting position at Square?

To be considered for the Staff Product Manager, Reporting role at Square, candidates should have at least 8 years of product management experience, with a strong emphasis on building and shipping platform products, ideally in the reporting domain. Excellent organizational, communication, and stakeholder management skills are essential for success in this position.

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How does a Staff Product Manager, Reporting contribute to the culture at Square?

A Staff Product Manager, Reporting at Square plays a vital role in fostering a positive workplace culture by promoting collaboration, psychological safety, and satisfaction among team members. By working closely with various departments, you can help create an environment where innovative ideas flourish and every team member feels valued.

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What career growth opportunities exist for a Staff Product Manager, Reporting at Square?

At Square, the Staff Product Manager, Reporting position offers substantial career growth potential. As you lead impactful product initiatives and demonstrate your leadership abilities, numerous opportunities may arise to take on broader responsibilities, collaborate on larger strategic projects, or even mentor aspiring product managers within the organization.

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What is the work environment like for a Staff Product Manager, Reporting at Square?

The work environment for a Staff Product Manager, Reporting at Square is fast-paced and dynamic, allowing for creativity and innovation. The culture emphasizes teamwork and collaboration, which fosters product innovation and encourages feedback from all team members to create a fulfilling work experience.

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Common Interview Questions for Staff Product Manager, Reporting
Can you describe your experience with product strategy as a Staff Product Manager?

In answering this question, highlight specific instances where you developed and executed product strategies. Focus on how your strategies aligned with company goals and the measurable outcomes that resulted from your initiatives.

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What is your approach to defining product requirements and specifications?

Discuss how you gather requirements from customers and stakeholders, prioritize them, and document them effectively. Emphasize the importance of having clear communication with all parties involved to ensure alignment on what needs to be built.

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How would you ensure cross-functional collaboration in your role?

You might explain your techniques for fostering collaboration, such as organizing regular meetings, integrating teams into the product development process early, and encouraging open lines of communication to share insights and feedback continuously.

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Share an example of a challenging product initiative you led. How did you overcome obstacles?

Choose a specific example and discuss the challenges faced, your strategic approach to addressing those obstacles, and the successful outcome. Make sure to highlight your leadership skills and perseverance throughout the process.

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How do you measure the success of reporting products?

Clarify your key performance indicators (KPIs) for reporting products, such as user engagement metrics, customer satisfaction scores, and overall impact on sellers’ decision-making. Be prepared to discuss how you collect data and iterate based on results.

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What role does user empathy play in your product management approach?

Illustrate the importance of user empathy in creating products that resonate with end-users. Discuss methods you employ to gain insights into user behavior and needs, which inform your product development processes.

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How do you handle feedback and criticism about your product decisions?

It's important to convey how you view feedback as a valuable opportunity for growth. Share examples of how constructive criticism has influenced your approach and how you implement changes accordingly.

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What tools or frameworks do you use for product management?

Mention specific tools and frameworks you’re familiar with, such as Agile methodologies, project management software, or user-testing platforms. Explain how you select the right tools to streamline processes and enhance collaboration.

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Tell us about a time when you had to pivot a product strategy. What led to this decision?

Describe a situation where you recognized the need for a strategic pivot due to market changes, user feedback, or new insights. Focus on the decision-making process and the results of adapting your strategy effectively.

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How do you prioritize features in product development?

Articulate your prioritization framework, such as using a scoring system for features based on user impact and business value, and respond to how you balance stakeholder requests with user needs.

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MATCH
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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 21, 2024

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