Sr Training Specialist

Company Overview

At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.

At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Department Overview

The Software Enterprise Training Delivery delivers technical training solutions to the public safety sector. We are committed to providing technology and tools which will allow customers to focus on their mission, and enable them to respond faster with smarter and safer decisions. We teach users, administrations and technicians how to operate, administer and maintain products such as Call Handling Solutions, Computer Aided Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings.

Job Description

The below statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned as required.

• Develop training curriculum for the VESTA NXT Call Handling Solution
• Oversee the training effort for the NYC project
• Oversee the training effort for the Chicago project
• Teach and instruct agency customers/end users and staff on the use and operating methods of complex software products and services
• May require extensive travel
• Conducting on-site training for Motorola software and designated third party software
• Presents training using a variety of classroom training methods, including lecture, PowerPoint, flip charts, on-line projection, etc.
• Completing department required reports within set standards * Manage communication with customer contact(s) related to the training schedule
• Coordinating customer (agency) information between trainers Operates under supervision from the Customer Education Manager
• Relies on instructions and pre-established guidelines to perform the functions of the job

Qualifications:

• Associates Degree or higher
• 1+ years of experience working in the 911 industry
• Must have a valid Drivers License
• Experience with Motorola VESTA preferred
• This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

The base pay range for this role is $80,000-85,000 per year.

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Basic Requirements

• Associates Degree or Bachelors Degree
• 1+ years of experience working in the 911 industry
• Must be able to obtain background clearance as required by government customer

Travel Requirements

Under 25%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.