Job details

Sr. Manager of Pricing & Packaging

Why Work at Reputation?

Reputation reached over $100m in Annual Recurring Revenue (ARR) in 2022 and continues to grow worldwide.
We've raised over $200 million in funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including $150 million in equity financing from Marlin Equity Partners in January 2022.
Reputation is trusted by more than 250 partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com.
Our industry leading platform has been recognized by Forrester and Gartner as a vendor of choice in Voice of the Customer, Customer Feedback Management, and Social Suites research reports.
The platform is used by 10+ major automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms.
Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed.
Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.
Our Mission: We exist to forge relationships between companies and communities.

We are looking for a Sr. Manager of Pricing & Packaging who will be responsible for developing and executing pricing strategies for Reputation’s products and services. The ideal candidate should have a deep understanding of modern SaaS-based pricing & packaging strategies, as well as a proven track record of driving customer-centric pricing initiatives that have resulted in increased revenue and profitability. Proven pricing and analytical capabilities are a must.

Responsibilities:

Develop and implement pricing strategies and tactics that align with our overall business goals and market trends.
Conduct market research and analysis to determine optimal pricing for new and existing products and services.
Monitor competitive pricing and market trends to ensure our pricing strategies remain relevant and competitive.
Collaborate with cross-functional teams, including product management, sales, and finance, to develop pricing models that meet customer needs and maximize revenue.
Analyze and interpret data to evaluate the effectiveness of our pricing strategies and tactics and identify areas for improvement.
Develop and implement packaging strategies that effectively communicate the value of our products and services to customers and prospects.
Implement and manage a formalized pricing process across the pricing lifecycle, as well as ongoing SKU administration.
Support pricing structures with 3rd party partner providers
Develop and implement pricing experiments and pilots to test new pricing models and evaluate their impact on revenue and profitability.
Create and maintain pricing tools to support sales and customer success teams, including pricing calculators and rate cards.
Develop and deliver pricing training to sales and customer success teams to ensure they are equipped to effectively sell our products and services at the appropriate price points.
Participate in deal specific pricing reviews

Qualifications:

Bachelor's degree in business, marketing, or related field; MBA preferred.
5+ years of experience in pricing strategy and execution for SaaS companies.
Strong analytical and quantitative skills, with the ability to analyze and interpret complex data sets and draw actionable insights.
Demonstrated ability to develop and implement successful pricing strategies that have driven revenue growth and increased profitability.
Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
Experience with pricing tools and technologies, such as pricing optimization software, is a plus.

If you are a highly motivated individual who is passionate about driving revenue growth through effective pricing strategies and tactics, we encourage you to apply for this exciting opportunity at Reputation.

When you join Reputation, you can expect:

Flexible working arrangements.
Career growth with paid training tuition opportunities.
Active Employee Resource Groups (ERGs) to engage with.
An equitable work environment.

Our employees say it best:

According to Glassdoor, 94% of our employees approve of our CEO, Joe Fuca.

Our employees highlight our:

Ample Opportunities- “There are many opportunities to learn and grow. Many open roles are replaced with internal promotions.”
Positive Culture-
"Great opportunity and exceptional culture."
“You will never have a better culture anywhere else. Period.”
Training and Tools- “All managers truly want you to succeed, and you are given great tools and training to be successful in your role.”
Balance- “Great work life balance and awesome team environment!”

Diversity Programs & Initiatives:

Our Reputation Nation spans around the world. This global perspective allows us to intentionally unlock the magic that comes from diversity of experience to contribute to our success.

At Reputation, we believe in:

Diversity: Embracing a culture that values uniqueness.
Inclusion: Inviting diverse groups to take part in company life.
Belonging: Helping each individual feel accepted for who they are.

"At Reputation, we see diversity and inclusion as the foundation for an equitable workplace. Our goal is to empower all of our employees, regardless of their background, to make an impact in their work each and every day." - Joe Fuca, CEO, Reputation

Additionally, we offer a variety of benefits and perks, such as:

Flexible PTO
Paid company holidays
4 company provided, “Recharge Days”, which are wellness days off for the entire company
Several active Employee Resource Groups (ERG’s) to help foster inclusion and community
Employee Assistance Program
Access to a wide variety of unique perks and apps: Ginger, Calm, Headspace, Carrot Fertility, Aaptiv, Omada, One Medical, SoFi
Fetch Pet Insurance
401K
Health, dental and vision insurance
Paid maternity leave
Employer paid short term and long term disability and life insurance

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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