Risk Identity Analyst

Job Title: Risk Identity AnalystOur client is seeking a Risk Identity Analyst to play a pivotal role in their Payment and Risk Operations department. This position offers the opportunity to work in a dynamic, fast-paced environment where innovation and forward-thinking are encouraged.Key Responsibilities• Act as a crucial member of our client’s Payment and Risk Operations team, contributing to the overall success of the department.• Review, verify, and authenticate identification, business, and banking documents to ensure the integrity of our client’s customer base.• Update and manage login credentials for our client’s customers, ensuring the security and confidentiality of their accounts.• Utilize your investigative skills to analyze data, identify patterns, and detect fraudulent activities.• Communicate effectively and professionally with customers, addressing their concerns and providing solutions.• Organize and prioritize tasks efficiently, demonstrating excellent time management skills.Required Skills And Experience• A minimum of 1-3 years of experience in fraud and risk investigation operations, preferably within the ecommerce, payments, or financial services sector.• Strong data analysis and investigative skills, with the ability to identify patterns and anomalies.• Excellent communication skills, with the ability to convey complex information clearly and effectively.• Proficiency in Excel for creating and managing spreadsheets.• Exceptional problem-solving skills, with the ability to think critically and make informed decisions.• Ability to work independently, demonstrating initiative and confidence in decision-making.Competencies• Fast learner with the ability to quickly adapt to new technologies and systems.• Excellent communicator with the ability to engage effectively with various stakeholders.• Reliable team player who contributes positively to the team dynamic.• Self-starter with the ability to think creatively and outside the box.• Thrives in a fast-paced, dynamic environment.• Independent decision-maker with the ability to confidently justify actions.About SSi PeopleWith over 25 years of industry experience, SSi People has built its reputation and expertise on putting people first. Everything we do works toward delivering an exceptional experience for our consultants, our clients, and our internal team. Through a genuine commitment to people in everything we do. We have developed refined processes and a stellar internal team to deliver talent quickly. More importantly, we focus on building long-term relationships, not transactions. Putting people first is just what we do well.