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Staff HR Business Partner, Commercial Operations

We're Cruise, a self-driving service designed for the cities we love.

We're building the world's most advanced self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.

In our cars, you're free to be yourself. It's the same here at Cruise. We're creating a culture that values the experiences and contributions of all of the unique individuals who collectively make up Cruise, so that every employee can do their best work.

Cruise is committed to building a diverse, equitable, and inclusive environment, both in our workplace and in our products. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, come join us. Even if you might not meet every requirement, we strongly encourage you to apply. You might just be the right candidate for us.


The Cruise People Team helps drive the company's success by enabling everyone at Cruise to do the best work of their career. We are passionate about employee experience and work together to build the world's most advanced self-driving vehicles to safely connect people with the places, things, and experience they care about. If you are looking for an opportunity to apply your knowledge of best-in-class people programs and practices and contribute to the growth of the company, this is the team to join.

Reporting directly to the Head of HRBP, Commercial Operations, you will develop the talent strategy and advise on all things people-related within your client groups: from performance management and talent development to organizational design and change management. You will also act as an HR site lead for our operations located in Arizona (Phoenix and Scottsdale).

You are skilled at using both qualitative and quantitative data to perform root cause analysis, identify trends, tell a story, and inform innovative ways to building programs that enable Cruisers to do the best work of their careers. In your work, you will uphold our values and amplify the success of our business through our most important asset: our people.

What you'll be doing:

  • You will provide strategic partnership and counsel to the functional leaders and their management teams

  • You will create and implement creative and progressive talent strategies tailored to your client groups, addressing retention, engagement, and development needs

  • You will support parts of our Commercial Operations leadership team and the Arizona sites (Phoenix and Scottsdale) through people processes including compensation, talent development, performance management, change management, organizational design, etc.

  • You will be the primary driver and leader in all Arizona site people related activities and programs supporting a 24/7 operation and acting as a culture champion

  • You will collaborate with other People Team functions (compensation, recruiting, talent development, learning, etc.) to inform the design and implementation of People programs

  • You will partner heavily with our Employee Relations team, Employment Counsel, and Contingent Workforce teams to support an inclusive culture within Commercial Operations

  • You will act as a key partner to support cross-functional expansion efforts ensuring that we are mindful of the employee experience as we scale our operations

  • You will coach and develop leaders at all levels within the organization, from individual contributors to senior leaders

  • You will use data and analytics in order to inform key business and talent decisions

  • You will act as a cultural ambassador, fostering diversity and inclusion

  • You will mentor and coach other members of our People team

  • You will ensure employee advocacy and fairness

What you must have:

  • You possess 8+ years experience as strategic HR Business Partner

  • You have a strong understanding of local labor laws with regards to a contingent workforce as well as full time employment

  • You have excellent judgment and problem-solving capabilities; as well as the ability to make thoughtful decisions.

  • Analytically driven, you are experienced in using qualitative and quantitative approaches to problem solving and root cause analysis

  • You possess experience driving key people programs and processes (e.g. annual performance management cycles, calibration facilitation, compensation planning, executive coaching, employee relations/conflict resolution, organizational design, etc.)

  • You have a track record of partnering with Senior Leaders to help them solve their most complex people challenges

  • You have a track record of having a strong and trusting partnership with central HR functions, and are able to represent those functions to your leaders (e.g., partnering with recruiting to inform leaders of hiring trends and opportunities)

  • You possess excellent written and verbal communication skills

  • You are intellectually curious about people and organizational issues and are motivated by a desire to help others

  • You possess an ability to balance client needs with leading and executing on the people team strategy and programs

  • You possess impeccable discretion when handling confidential or sensitive information

  • You are able to adapt to shifting priorities, and offer a high-touch approach to client management

  • You are not afraid to roll up your sleeves while we continue to build and scale

  • You are able to spend 3 days of your time on-site, including 1 evening per week overlapping with night shift.

Bonus Points!

  • Experience working in unionized environments

  • Demonstrated experience supporting Operational Leaders (supply chain, manufacturing, or retail experience preferred)


The salary range for this position is $132,500 - $194,800. Compensation will vary depending on location, job-related knowledge, skills, and experience. You may also be offered a bonus, restricted stock units, and benefits. These ranges are subject to change.


Why Cruise?

  • Our benefits are here to support the whole you:

    • Competitive salary and benefits
    • 401(k) Cruise matching program
    • Medical / dental / vision, AD+D and Life
    • Subsidized mental health benefits
    • Flexible vacation and company paid holidays
    • Healthy meals and snacks available for non-remote employees
    • Paid parental, jury duty, bereavement, family care, and medical leave
    • Fertility Benefits
    • Dependent Care Flexible Spending Account
    • Flexible Spending Account
    • Pre-tax Commuter Benefit Plan for non-remote employees
    • CruiseFlex, a working policy for US-Based Cruisers, lets you and your manager find the working style that's best for you, whether it's primarily in-person, primarily at home, or a combination of home and in-office time. - learn more about CruiseFlex here
  • We're Integrated

    • Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale.

  • We're Funded

    • GM, Honda, Microsoft, T. Rowe Price, and Walmart have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our deep resources greatly accelerate our operating speed.
  • We're Independent

    • We have our own governance, board of directors, equity, and investors. Our independence allows us to not just work on the edge of technology, but also define it.
  • We're Vested

    • You won't just own your work here, you'll have the potential to own equity in Cruise, too. We are competing in a market that is projected to grow exponentially, which gives our company valuation room to grow. We offer a new kind of equity program called Recurring Liquidity Opportunity (RLO), which combines IPO-like liquidity with the stability of remaining private - learn more about RLO here
  • We're Safety Conscious

    • We integrate #staysafe, our top priority at Cruise, into our everyday work. Through our Safety Management System, every Cruiser is asked to do their part by reporting any potential issues or hazards they observe and making continuous improvements. You'll be able to contribute to safety at Cruise, no matter your job function or title.

Cruise LLC is an equal opportunity employer. We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do the best work of their lives. We seek applicants of all backgrounds and identities, across race, color, caste, ethnicity, national origin or ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities. Cruise will consider for employment qualified applicants with arrest and conviction records, in accordance with applicable laws.

Cruise is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know or email HR@getcruise.com.

We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. To help us track the effectiveness and inclusivity of our recruiting efforts, please consider answering the following demographic questions. Answering these questions is entirely voluntary. Your answers to these questions will not be shared with the hiring decision makers and will not impact the hiring decision in any way. Instead, Cruise will use this information not only to comply with any government reporting obligations but also to track our progress toward meeting our diversity, equity, inclusion, and belonging objectives.

Candidates applying for roles that operate and remotely operate the AV: Licensed to drive a motor vehicle in the U.S. for the three years immediately preceding your application, currently holding an active in-state regular driver's license or equivalent, and no more than one point on driving record. A successful completion of a background check, drug screen and DMV Motor Vehicle Record check is also required.

Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.

While our driverless cars help make streets safer, they also make people feel safer—safer to ride at any time, safer to ride to any neighborhood, safer to ride exactly as they are.

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DATE POSTED
July 21, 2023

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