Job details

Staff Technical Project Manager

Who We Are

Ro is a direct-to-patient healthcare company with a mission of helping as many patients as possible achieve their health goals. Ro is the only company to offer telehealth care, at-home diagnostic testing, labs, and pharmacy services nationwide. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts.

Ro was recognized as a CNBC Disruptor 50 in 2022, listed by Inc. Magazine as a Best Place to Work in 2022 for our third consecutive year, and named one of FORTUNE's 2022 Best Medium Workplaces.

The Ro Cyber Team is dedicated to the security, privacy and IT enablement of our patients by enabling innovation of a patient-centric, scalable, and secure-by-design platform. We do this by enabling the technical ambitions of the company and by aligning security goals with business objectives. We are laser focused on maintaining the highest standards of security and privacy for our patients and partners. We serve our patients by evolving with the cybersecurity landscape so they can achieve their healthcare goals.

Reporting directly to the CIO/CISO, the Staff Technical Project Manager will directly influence strategic initiatives at Ro by supporting and building relationships with internal and external stakeholders. These include the teams within Ro Cyber and our critical partners across the product, engineering, finance, data, and legal organizations. This role has a unique perspective on strategic business objectives across the company and uses that to inform and advise leadership within Ro Cyber. Key focus areas for success in this role are identifying gaps in alignment between security efforts and business objectives, unblocking teams and stakeholders, and communicating Ro Cyber team efforts both internally and externally.

This role will also assist in the development and implementation of business processes, budgets and efficiency analytics within the Ro Cyber organization.

What You'll Do:

Enable Ro Cyber through sound technical project management. You will focus first on execution of the Cyber team itself, and then for key cross-organization initiatives
Drive follow-ups for both internal and external action items across our large, cross-organization technical initiatives
Provide opinions and analyses to the CISO and Ro Cyber Directors, and serve as a proxy for Ro Cyber by facilitating cross-team decision making both internally and externally
Anticipate risks in project planning and execution, with the ability to analyze and communicate quantitative and qualitative data related to markets, technologies, projects, budgets, etc
Revamp Ro Cyber operational, budgeting, and planning processes as the organization continues to evolve, using agile methodologies where appropriate (to include cross-team backlog alignment with business priorities)
Work closely with finance on all budgeting activities to ensure timely submissions in line with company policies and controls
Define and own the meeting structures and rhythms within Ro Cyber. Keep Ro Cyber efforts aligned across teams and focused on areas that matter to the business
Keep pace with the meeting governance external to Ro Cyber: assist Ro Cyber leaders in determining where they need to present their teams across the company and serve as their proxy at times
Work closely with Tech Org leadership team and managers to keep a pulse on the business needs, bringing stakeholders across the company together as needed
Capture and present metrics on team productivity, efficiency and quality. Highlight positive and negative trends.
Support recruiting activities (interviewing) with special focus on diversity

What You'll Bring:

Minimum 8 years working in IT, Application Security, Security Engineering, or Security Operations environments
Bachelor’s degree or equivalent experience
High level of understanding of project management software, particularly Jira
Excellent communication skills - both written (decks, papers) and verbal
Attention to detail
Strong analytical and quantitative skills, proficient with Excel, Google Sheets, Dashboards
Comfortable with ambiguity; the ability to structure ideas into actionable plans
Experience in a high-growth environment
Bonus: Ability to influence and motivate people across a variety of job functions through your relationships. Superior organizational skills with the ability to juggle many tasks without losing sight of the highest priority items
Bonus: Strong bias towards action. You drive end-to-end results and are always thinking ahead
Bonus: At least one of the following certifications: PMI Agile Certified Professional, Scrum Alliance CSM, Lean Six Sigma

Benefits + Perks:

Full medical, dental, and vision insurance + OneMedical membership
Healthcare and Dependent Care FSA
401(k) with company match
Flexible PTO
Wellbeing + Learning & Growth reimbursements
Paid parental leave + Fertility benefits
Pet insurance
Student loan refinancing
Virtual resources for mindfulness, counseling, fitness, and physical therapy

The target base salary for this position ranges from $150,000 to $176,500, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.

Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).

At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we are committed to building an inclusive environment where you can be you.

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