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HEALTH RECORDS DIRECTOR

DEPT OF HEALTH SERVICESThe Arizona State Hospital (ASH) provides inpatient psychiatric care to persons with serious mental illness who need long-term behavioral health care. ASH promotes hope and wellness for our patients and creates opportunities to participate in planning, delivering and evaluating services that assist with recovery. Treatment is individualized with goals that focus on education about an illness, instilling hope and improving one's overall quality of life. The Arizona State Hospital has a wide range of positions available, from our direct care staff, Nurses and Behavioral Health Technicians to Social Workers, Rehabilitation Specialist and Security to name a few. The Arizona State Hospital also offers 12 hour shifts for our Direct Care staff as well as some alternative work schedules, flexible hours for non-direct care staff. We offer a robust benefit package, including the ADHS Student Loan Assistance Program where eligible employees can receive up to $437.50 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.HEALTH RECORDS DIRECTORJob Location:ARIZONA STATE HOSPITALAddress: 501 N. 24th Street Phoenix, AZ 85008Posting Details:Salary: $82,500Grade: 23Closing Date: Open until FilledJob Summary:The Health Records Director reports directly to the Chief Compliance Officer and provides overall leadership and day-to-day management and operation of the Health Records Department. Requirements for Health Record staffing and patient record management are outlined in the Centers for Medicare and Medicaid (CMS) Hospital Conditions of Participation (CoPs), The Joint Commission Hospital Accreditation Manual standards, and state licensing healthcare institution (HCI) rules. This position is responsible for the overall leadership, supervision, and operation of the Health Records Department.This position provides oversight of patient health record management for the Civil and Forensic hospitals in accordance with regulatory requirements. The position is directly responsible for policy development and implementation related to patient health record management, and the safety and security of health records. The position is essential to the implementation and maintenance of the Electronic Health Record (EHR), including development of new policies and procedures for the EHR system and the Health Records Department. As a supervisor of the EHR, the Health Records Director assists staff with the proper usage of the system. This position also serves as the Hospital's Privacy Officer. In this capacity, the Health Records Director provides guidance to Hospital staff and assists in the implementation and maintenance of the Hospital's privacy policies and procedures. The Privacy Officer completes periodic compliance monitoring; works with legal counsel and management to ensure proper authorization forms and legal requirements are met; oversees and delivers privacy training to new employees; works cooperatively with Agency Privacy and IT Security staff in reporting and monitoring incidents and policy development; and monitors the release of PHI through the Health Records Department.The Health Records Director serves as the Hospital liaison with the ADHS Office of Administrative Counsel and Rules (OCR) and Attorney General's Office concerning requests for patient records, including public record requests, court orders, and subpoenas.Job Duties:What will I be doing in this job?• Manages the day-to-day operations of the Arizona State Hospitals Health Records Department; serves as Privacy Official for ASH; participates in ASH committees and advises ASH Executive Management of updates regarding patient health record requirements; prepares monthly, annual, and ad-hoc reports as needed.• Conducts privacy training and orientation for new employees; conducts HIPAA rounds; receives, investigates, tracks, reports privacy and security incidents to ADHS Privacy Officer and Security Team; ensures receipt of proper authorizations prior to disclosure of PHI. Serves as Hospital liaison with Office of Administrative Counsel and Rules regarding patient record requests.• Develops policies and procedures for the Health Records Department; ensures the safety, accuracy and security of patient health records; ensures all policies are in compliance with CMS, The Joint Commission, and state licensing requirements, as well as other applicable federal, state and local regulations.• Directs, manages and supervises staff; hires and evaluates staff, addresses performance issues; approves leave; attends conferences and participates in ongoing education.• Other duties as assigned as related to the position (typically 5% - 10%)Knowledge, Skills & Abilities (KSAs):Knowledge of:Knowledge of Federal, State and local laws and regulations related to health records to include the Joint Commission.CMS standards and regulations and State Licensure; HIPAA; health information management industry standards; computer hardware and software, including Microsoft Office and Google products; principles of management and supervision; filing systems.Knowledge of the performance management (PM) model and continuous quality Improvement (CQI) methods in a public health setting.Skill in:Technical computer skills; management and supervision; verbal and written communication skills; interpersonal skills; knowledge and experience in information privacy laws, access and release of information; demonstrated organization, facilitation and presentation skills.Ability to:Direct and manage a health information/health records department; ability to direct and supervise staff, ability to communicate professionally with staff.Selective Preference(s):Bachelor's degree in health information management, RHIA certification.Pre-Employment Requirements:Must possess a valid level one fingerprint clearance card issued pursuant to A.R.S. 41-1758.07 or must apply for a level one fingerprint clearance card within 7 working days after beginning employment.Driving is required for State Business.Employees who drive on state business require possession of and the ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license checks, must maintain acceptable driving records and must complete any driver training (See Arizona Administrative Code R2-10-207.11).If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).Benefits:The State of Arizona provides an excellent comprehensive benefits package including:− Affordable medical and dental insurance plans− Paid vacation and sick time− Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)− 10 paid holidays per year− Wellness program and plans− Life insurance− Short/long-term disability insurance− Defined retirement plan− Award winning Infant at Work program− Credit union membership− Transit subsidy− ADHS Student Assistance Pilot ProgramLearn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits pageRetirement:To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27 week wait period for contributions to begin.Contact Us:The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 220-6462. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.

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What You Should Know About HEALTH RECORDS DIRECTOR, State of Arizona

Are you an experienced health information professional looking for a leadership role? The Arizona State Hospital (ASH) is seeking a dedicated Health Records Director to join our team in beautiful Phoenix, AZ. As the Health Records Director, you'll report directly to the Chief Compliance Officer and be responsible for overseeing the day-to-day management of the Health Records Department. Your expertise will play a crucial role in ensuring that we adhere to the Centers for Medicare and Medicaid (CMS) standards, as well as state licensing rules, while providing top-notch healthcare service to our patients. You'll develop and implement policies and procedures related to patient health records, manage the Electronic Health Record (EHR) system, and serve as the Hospital's Privacy Officer. Your role will also involve conducting privacy training for staff, ensuring the security and accuracy of health records, and collaborating with legal counsel on patient record requests. This is a fantastic opportunity to make a significant impact on the lives of those we serve while growing your career in a supportive and collaborative environment. We’re excited to offer a competitive salary of $82,500, alongside excellent benefits like affordable medical insurance, paid vacation, and the ADHS Student Loan Assistance Program. Join us in promoting hope and wellness for our patients and making a difference in the community!

Frequently Asked Questions (FAQs) for HEALTH RECORDS DIRECTOR Role at State of Arizona
What are the main responsibilities of the Health Records Director at Arizona State Hospital?

The Health Records Director at Arizona State Hospital is responsible for managing the daily operations of the Health Records Department. Key responsibilities include developing policies for patient health record management, overseeing the Electronic Health Record (EHR) system, serving as the Privacy Officer, conducting staff training on HIPAA protocols, and ensuring compliance with federal and state regulations. This role is critical in supporting our mission to provide individualized care and maintain the highest standards of patient data security.

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What qualifications do I need to apply for the Health Records Director position at ASH?

To qualify for the Health Records Director role at the Arizona State Hospital, candidates should possess a Bachelor’s degree in health information management and ideally hold a RHIA certification. Knowledge of federal healthcare regulations, HIPAA compliance, and experience in health records management are essential. Furthermore, candidates should demonstrate strong leadership skills and a commitment to ensuring the accuracy and security of patient health records.

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How does the Health Records Director support patient care at Arizona State Hospital?

As the Health Records Director, you play a key role in supporting patient care at Arizona State Hospital by ensuring that all patient health information is accurately recorded, securely maintained, and readily accessible to authorized staff. By implementing comprehensive policies and training staff on privacy and data security measures, you help to instill confidence in our patients about the safety of their personal health information, thus enhancing their overall care experience.

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What kind of experience is beneficial for a Health Records Director at the Arizona State Hospital?

Experience in health information management, particularly within a hospital setting, is highly beneficial for the Health Records Director position at the Arizona State Hospital. Familiarity with CMS standards, HIPAA compliance, and Electronic Health Record systems is crucial. Additionally, leadership experience and the ability to effectively communicate and train staff will provide a strong foundation for success in this role, ultimately leading to better health outcomes for patients.

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What benefits does Arizona State Hospital offer to its Health Records Director?

The Arizona State Hospital offers a comprehensive benefits package to its Health Records Director, which includes affordable medical and dental insurance, paid vacation and sick time, a generous paid parental leave policy, and a retirement plan where both you and the state contribute. Additionally, employees can take advantage of the ADHS Student Loan Assistance Program, wellness programs, and more, all designed to foster a healthy work-life balance and support your professional growth.

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Common Interview Questions for HEALTH RECORDS DIRECTOR
Can you describe your experience with managing health records in a healthcare setting?

In your response, focus on specific examples from your previous roles that highlight your experience in managing health records. Discuss the types of facilities you've worked in, the size of the health records teams you've managed, and your familiarity with various health record systems, particularly the Electronic Health Record system.

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How do you ensure compliance with HIPAA regulations?

Demonstrate your understanding of HIPAA by explaining your approach to compliance, which should include conducting regular training sessions for staff, monitoring privacy incidents, and implementing policies that safeguard patient information. Share any specific initiatives you've led to improve compliance in past positions.

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What strategies do you use for effective leadership in managing a health records team?

Highlight your leadership style by discussing how you foster teamwork, encourage professional development, and set clear expectations for your staff. Share specific examples of how you've empowered your team and resolved conflicts to maintain a positive work environment.

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Can you provide an example of a challenge you faced in health record management and how you resolved it?

Think of a specific challenge you've encountered, such as a data breach or difficulties in implementing a new EHR system. Explain the steps you took to address the issue, from identifying the problem to implementing solutions and the positive outcome that resulted.

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How do you stay informed about changes in healthcare regulations and technology?

Discuss the resources you utilize, such as professional organizations, industry publications, and workshops. Mention how you apply this knowledge to keep your team updated and in compliance, thereby promoting continuous improvement in your department.

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What is your experience with Electronic Health Record systems?

Provide details about the EHR systems you've worked with, your role in their implementation, and any improvements you've initiated. Share how your experience contributes to better patient care and operational efficiency within your previous organizations.

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How would you handle a privacy breach involving patient health records?

Explain your approach to managing a privacy breach, emphasizing the importance of quick reporting, investigation, and remediation. Highlight your understanding of legal implications and the need for communication with affected individuals, as well as implementing corrective actions to prevent future occurrences.

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What training methods do you find most effective for educating staff about health record management?

Share the training methods you've used, whether it’s hands-on workshops, online modules, or mentorship programs. Discuss how you measure the effectiveness of these training initiatives to ensure staff understand and comply with health record management policies.

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Can you discuss your experience with policy development in health record management?

Talk about your involvement in developing policies and procedures for your previous organizations. Highlight the importance of aligning policies with regulatory requirements and how you engage stakeholders in the development process to ensure buy-in and compliance.

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What role do you think a Health Records Director plays in promoting patient care?

Emphasize the crucial role of the Health Records Director in ensuring that accurate and timely health information is maintained, which directly impacts patient care. Discuss how your leadership fosters a culture of quality and safety within the organization.

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Full-time, on-site
DATE POSTED
December 9, 2024

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