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Secretary 2 Hybrid #241203-7539CL-001

IntroductionUnlock your potential as a Secretary 2 with the Connecticut Department of Aging and Disability Services!Your organizational prowess is vital in support our mission to enhance lives.Join a team committed to making a difference - Apply today and be part of a fulfilling journey in public service !THE POSITIONThe State of Connecticut , Department of Aging and Disability Services (ADS), Bureau of Rehabilitation Services (BRS), is currently seeking an experienced and qualified individual for the position of Secretary 2 .HIGHLIGHTS• LOCATION: 55 Farmington Ave, Hartford, CT• UNIT: Bureau of Rehabilitation Services (BRS)• SCHEDULE: Full-Time, First Shift, 40 hours per week, typical work schedule of Monday through Friday• POSITION NUMBER: 141029What We Can Offer You• Visit our new State Employee Benefits Overview page!• The opportunity to work for a Forbes top company: 'Forbes' State of Connecticut Ranked one of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule• Professional growth and development opportunities• A health work/life balance to all employeesDISCOVER THE OPPORTUNITY TO• Answer phones and screen incoming calls;• Schedule and coordinate meetings (including space and equipment);• Take and transcribe meeting notes and/or minutes;• Coordinate and process travel arrangements for BRS staff;• Complete, process and maintain paperwork for purchasing (e.g., orders, requisitions, invoices, etc.);• Monitor contracts to ensure that routine payments are in compliance with contract provisions;• Create and maintain timelines for reoccurring BRS program assignments;• Compile information from a variety of sources and prepare narrative or statistical reports, exercising judgment in the selection of items to be included;• Manage archived files; and• Support the overall work of the program.A B OUT USADS Offers a Myriad Of Programs And Services To Assist Older Adults And People With Disabilities. Our Programs, Policies And Practices Are Designed To• Deliver integrated aging and disability services responsive to the needs of Connecticut c itizens;• Provide leadership on aging and disability issues statewide;• Pro vide and coordinate aging and disability programs and services in the areas of employment, education, independen t living, accessibility and advocacy;• Advocate for the rights of Connecticut residents with disabilities and older adults; and• Serve as a resource on aging and disability issues at the state level.Selection PlanFor Assistance In ApplyingPlease read or watch our Applicant Tips on How to Apply!Please Note: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.TO APPLY• The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.• In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.• In order to receive educational credits toward qualification for this job posting, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the recruiter listed on this job posting.• You must specify your qualifications on your application. You will be unable to make revisions once you submit your application for this posting to the JobAps system.• In order to comply with Public Act 21-69 , the State of Connecticut is no longer asking for resumes during the initial application process.• All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov .• This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.AFTER YOU APPLY• Although applicants will receive correspondence via email and/or phone, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.• This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.• NOTE: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.• The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.• Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position. Read through this helpful link to prepare for your interview .• Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at www.ct.gov/ethics .CONNECT WITH US• Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process.• Updates will be available through your JobAps portal account. If you have any questions pertaining to this recruitment, please contact Jensine Tran at Jensine.Tran@ct.gov .PURPOSE OF JOB CLASS (NATURE OF WORK)In a state agency this class is accountable for independently performing a full range of secretarial support functions requiring an understanding of organizational policies and procedures.EXAMPLES OF DUTIESPerforms a variety of secretarial duties as described in the following areas:• TYPING:• Using computers, tablets, and other electronic equipment, formats and types a full range of correspondence, reports, bills, drafts, etc. from rough draft, transcription, dictated notes, etc.;• Proofreads for content;• Edits using knowledge of grammar, punctuation and spelling.• FILING:• Designs office filing systems;• Organizes and maintains files (including confidential files);• Maintains, updates and reviews reference materials and manuals.• CORRESPONDENCE:• Composes complex letters and/or memoranda, etc. (e.g., explaining department practices/policies) for own or supervisor's signature.• REPORT WRITING:• Compiles information from a variety of sources and prepares narrative or statistical reports, exercising judgment in the selection of items to be included.• INTERPERSONAL:• Greets and directs visitors;• Answers phones and screens incoming calls;• Provides advice to callers regarding policy and procedures (e.g., citing a regulation to solve a specific problem);• Coordinates with others both within and outside of the organization on a variety of non-routine matters.• PROCESSING:• Screens letters, memos, reports and other materials to determine action required;• May make recommendations to the supervisor.• SECRETARY:• Arranges and coordinates meetings (including space and equipment);• Researches, assembles and coordinates meeting materials (e.g., charts, graphs, reports);• Writes minutes of meetings, lectures, conferences, etc. from rough draft;• Takes notes and/or meeting minutes;• Prepares expense accounts;• Makes travel arrangements.• OFFICE MANAGEMENT:• Maintains an inventory of supplies and equipment;• Orders supplies when necessary;• Completes, processes and maintains paperwork for purchasing (e.g., orders, requisitions, invoices, etc.);• Maintains time and attendance records;• Assists in preparing and monitoring the office budget (e.g., compiles figures, reviews statistical reports, verifies expense items);• Designs and initiates new forms and procedures to facilitate workflow;• Performs related duties as required.KNOWLEDGE, SKILL AND ABILITY• Considerable knowledge of• office systems and procedures;• proper grammar, punctuation and spelling;• Knowledge of• business communications;• department's/unit's policies and procedures;• business math;• Skills;• interpersonal skills;• oral and written communication skills;• Ability to• schedule and prioritize office workflow;• operate office equipment which includes computers, tablets, and other electronic equipment;• operate office suite software;• take notes (shorthand, speedwriting or other method acceptable to the supervisor).Minimum Qualifications - General ExperienceThree (3) years of experience above the routine clerk level in office support or secretarial work.Minimum Qualifications - Special ExperienceOne (1) year of the General Experience must have been as a Secretary 1 or its equivalent.Minimum Qualifications - Substitutions AllowedCollege training in the secretarial sciences may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.Preferred Qualifications• Experience performing administrative functions utilizing the tools of Microsoft Office Suite to manage competing priorities• Experience working with office systems and procedures, including electronic and paper filing, digital correspondence, letter and memo composition, and meeting minutes• Experience communicating with internal and external stakeholders• Experience with contracts or purchasing• Experience collaborating within a team structure and working independently• Experience coordinating and scheduling in person, hybrid and remote meetings, and coordinating meeting materialsConclusionAN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYERThe State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

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$65K
$86K

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What You Should Know About Secretary 2 Hybrid #241203-7539CL-001, State of Connecticut

Become a vital part of the Connecticut Department of Aging and Disability Services as a Secretary 2! Located in beautiful Hartford, CT, this role offers a fantastic opportunity to enhance lives through diligent organizational support. As a Secretary 2, you will be at the heart of the Bureau of Rehabilitation Services, playing a crucial role in coordinating meetings, managing travel arrangements, and maintaining essential paperwork that keeps our operations running smoothly. You’ll engage with various stakeholders, compile reports, and ensure that critical information flows effectively through the organization. With a schedule that promotes work/life balance, you’ll find yourself enjoying a meaningful career with professional development opportunities. Whether it’s taking notes during important meetings, handling correspondence, or managing archived files, your contributions will make a real difference in public service. Join us in helping older adults and individuals with disabilities thrive as you develop your skills in a supportive environment. Apply today and unlock your potential at the State of Connecticut!

Frequently Asked Questions (FAQs) for Secretary 2 Hybrid #241203-7539CL-001 Role at State of Connecticut
What are the responsibilities of a Secretary 2 at the Connecticut Department of Aging and Disability Services?

As a Secretary 2 at the Connecticut Department of Aging and Disability Services, your responsibilities include managing communications via phone, scheduling and organizing meetings, transcribing notes, and processing travel arrangements for Bureau of Rehabilitation Services staff. You will also handle paperwork for purchasing and monitor contracts, ensuring compliance with provisions.

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What qualifications are required for the Secretary 2 position at the Connecticut Department of Aging and Disability Services?

To qualify for the Secretary 2 position at the Connecticut Department of Aging and Disability Services, you need at least three years of experience in office support or secretarial work. Additionally, one year of this experience must be as a Secretary 1 or its equivalent. College training in secretarial sciences may substitute for some experience.

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What skills are preferred for the Secretary 2 role within the Connecticut Department of Aging and Disability Services?

The ideal candidate for the Secretary 2 role should possess strong skills in Microsoft Office Suite, experience in managing office systems, excellent communication skills, and the ability to prioritize competing tasks. Familiarity with contracts, purchasing, and coordination of hybrid meetings is also highly valued.

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What is the work schedule like for the Secretary 2 position at the Connecticut Department of Aging and Disability Services?

The Secretary 2 position at the Connecticut Department of Aging and Disability Services offers a full-time, first-shift schedule, typically Monday through Friday, totaling 40 hours per week. This allows for a good work/life balance while contributing to meaningful work in public service.

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How does the Connecticut Department of Aging and Disability Services support its Secretary 2 staff?

The Connecticut Department of Aging and Disability Services supports its Secretary 2 staff through professional growth opportunities, a commitment to work/life balance, and recognition as one of the best employers in the state. The organization values its employees and offers a range of benefits to enhance their careers.

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Common Interview Questions for Secretary 2 Hybrid #241203-7539CL-001
Can you describe your experience with office management and organizational tasks?

When answering this question, focus on specific experiences you've had managing office workflows, maintaining filing systems, and how you prioritize tasks to ensure efficiency. Highlight any software tools you've used to streamline processes.

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How do you handle competing priorities in a busy office environment?

Share your strategies for prioritizing tasks, such as using to-do lists or scheduling tools. Emphasize your ability to remain flexible and adapt to changing demands while ensuring that deadlines are met.

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What approach do you take when coordinating meetings and managing scheduling?

Discuss your methods for coordinating meetings, such as using digital calendars, sending out reminders, and ensuring that all necessary materials are prepared in advance. Mention your communication skills in reaching out to participants.

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How do you manage correspondence and communication in a professional setting?

Talk about your experience drafting professional correspondence and handling calls. Highlight your ability to convey information clearly and manage expectations with internal and external stakeholders.

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Can you give an example of a time you improved a process in the office?

Provide a specific example where you identified an inefficiency and implemented a solution, whether through organizing files, introducing new software, or changing your meeting protocols. Focus on the positive outcomes of your initiative.

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What tools or software are you proficient in that would benefit the Secretary 2 position?

List specific tools you have experience with, such as Microsoft Office Suite, document management systems, or scheduling software. Emphasize how your proficiency has contributed to your previous roles.

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Describe a situation where you had to handle a difficult visitor or customer.

Share a story that illustrates your interpersonal skills and ability to diffuse challenging situations with professionalism and empathy. Highlight your problem-solving approach and the successful resolution.

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How do you ensure confidentiality when handling sensitive information?

Explain the protocols you follow to maintain confidentiality, such as secure document storage, careful management of access to information, and your understanding of relevant regulations regarding privacy.

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What do you understand about the mission of the Connecticut Department of Aging and Disability Services?

Convey your understanding of the organization's mission to enhance the lives of older adults and people with disabilities. Discuss how your work as a Secretary 2 can contribute to that mission through effective support.

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What motivates you to work in public service, specifically in this role?

Reflect on your reasons for seeking a career in public service, focusing on your desire to make a positive impact in the community. Mention any previous experiences that inspired your interest in working with aging and disabled populations.

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Full-time, hybrid
DATE POSTED
December 6, 2024

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