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Job details

Credit System Administrator I

Work Location:

Main Office

800 Philadelphia Street Indiana PA 15701

Work Hours:

Monday - Friday

8:00am - 5:00pm

Additional hours as needed to fulfill the needs of the department.

Function:  Responsible for administering SOX Designated Credit Systems and managing ongoing system maintenance and user support for these systems.  Acts as a subject matter expert for these systems and provides consulting assistance to various business lines to determine administered software needs to ensure maximum system utilization by all users, while maintaining system, SOX, and GLBA compliance for these systems.

Duties and Responsibilities:

  • Assists Project Management Office (PMO) in all identified tasks for Software Projects – researching, purchasing, implementing and deploying any Credit related Software. Assist associated departments and/or Project Management Office (PMO) in the development, testing and implementation for the software and all associated required SOX documentation.

  • Ensure all managed projects are properly approved and documented as they progress and follow the department’s project methodology and documentation standards, change management requirements and risk assessments as outlined in the department procedures. Guide and adhere to all associated corporate policies.

  • Obtains and maintains a strong working knowledge of SOX and GLBA compliance and regulatory requirements necessary to Credit (i.e. corporate policies, GAAP, Regulation O, Excess of Supervisory Limits, etc.) through research, educational opportunities, and the administration of the systems.

  • Responsible to work in conjunction with IT, Business Continuity, and Vendor Management liaisons to create system/software backup and disaster recovery plans and vendor management documentation. Acts as an active participant in Disaster Recovery testing and documentation.

  • Ongoing support for Credit Systems by obtaining and maintaining expert knowledge in the associated software administrative or user functions to include:
    • Advanced knowledge of Industry SOX and GLBA compliance and regulatory requirements
    • Responsible for all current and future system/software features and functionality and communicating to system users regarding software features and functionality. Manage and coordinate vendor releases, using expert product knowledge to communicate updates to end users of the system.
    • Responsible for implementing system/software changes, to include vendor software updates or bank defined changes to system parameters.  Test system/software to validate changes, working in conjunction with system users for assistance.  Create and maintain documentation for system/software change management to specified audit requirements.
    • Responsible to maintain vendor relationship. Acts as the primary liaison between the bank and the vendor on all communications. Maintains a good working relationship, staying abreast on new products and services the vendor may offer that could benefit/impact the bank or current product.
    • Responsible to support users to include audits/reviews of supported software for associated areas to determine system needs and assessment of departments’ optimization of the software capabilities.
    • Responsible to train internal staff users with upgrades to system/software functionality or replacement personnel, after initial software implementation.
    • Responsible to interface with IT regarding any scheduled system updates and security admin for system user access. Coordinate testing and validation of updates if applicable.
    • Act as a subject matter expert for designated Credit Systems and support all applicable business lines.
    • Able to maintain working knowledge of other Credit systems with the ability to backup other System Admins if necessary.

  • Assists in enhancing current reports with supplemental data from Credit Systems, used for reconcilement or validation purposes.

  • Provides report writing and production services using advanced analytical software programs, including:  BIC/Webi, Excel, Access, Monarch and other specialized Credit System Reporting Tools.

  • Responsible to interface with internal audit, external auditing consultants, as well as regulatory agencies concerning all software administering. Acts as a subject matter expert for Credit SOX systems during walkthroughs, annual SOX reviews, and audit meetings, able to provide appropriate and up to date documentation as requested.

  • Maintains appropriate level of documentation associated to Key and Secondary Credit SOX Controls and Credit Systems. Responsible for proactively maintaining/adding/updating these controls as needed. Works directly with the GLBA SOX Manager on updates or additions to these controls. Provides an important role in judgment in designing, implementing, and conducting internal controls and assessing their effectiveness.

  • Responsible for managing and coordination of system communications.

  • Participate and attend onsite User Groups / Conferences/ Ongoing Training Opportunities for Credit Systems

  • Performs other duties and participate in special projects as assigned.

Education:

Requires a four-year college degree or equivalent.

Experience:

Two to five years general business experience and two to five years specialized experience.

Physical Demands:

Operates a keypad device 90-100% of the day.  Operates office equipment 0-10% of the day.  The primary parts of the body involved in performing these tasks are the fingers, thumbs, hands and wrists and elbows, lower torso, upper torso. Traveling to alternate work locations 0-10% and overnight stays required 0-10%.   Sitting is required 90-100% per day.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Salary Range:

$36,438.00 - $77,000.00

Average salary estimate

$56719 / YEARLY (est.)
min
max
$36438K
$77000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Credit System Administrator I, stbancorp

As a Credit System Administrator I at our Main Office, you'll dive into the exciting world of SOX Designated Credit Systems! With our work hours spanning from Monday to Friday, 8:00 AM to 5:00 PM, you'll have the opportunity to make a substantial impact within the company. Your primary responsibilities will include administering these critical systems and ensuring ongoing maintenance while providing user support. Acting as a subject matter expert, you’ll consult with various business lines to optimize software utilization and maintain compliance with crucial regulations like SOX and GLBA. Day-to-day tasks will involve collaborating with the Project Management Office on software projects, overseeing the entire lifecycle from research and purchase to implementation and documentation. You’ll gain expertise in compliance requirements, facilitate effective vendor relationships, and conduct disaster recovery testing among many other engaging tasks. We’re looking for passionate individuals who are eager to dive deep, learn constantly, and support our internal users, ensuring they are equipped with the best tools the software can offer. With two to five years of experience in a similar field and a four-year degree under your belt, you’re poised to enhance our team's capabilities. This role is not just about the tasks; it's about fostering a collaborative environment to drive the success of our Credit Systems and ultimately contribute to the company's growth. Join us and let your expertise shine while you help shape the future of our credit management through efficient system administration!

Frequently Asked Questions (FAQs) for Credit System Administrator I Role at stbancorp
What are the key responsibilities of a Credit System Administrator I at the Main Office?

As a Credit System Administrator I at the Main Office, your key responsibilities include administering SOX Designated Credit Systems, managing ongoing system maintenance, and providing user support. You’ll also handle software projects from the initial stage to deployment and ensure compliance with SOX and GLBA regulations.

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What qualifications are required for the Credit System Administrator I position?

To qualify for the Credit System Administrator I position, candidates should hold a four-year college degree or equivalent experience. Additionally, 2 to 5 years of general business and specialized experience in credit systems administration are typically required.

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How does a Credit System Administrator I ensure compliance with SOX and GLBA?

A Credit System Administrator I ensures compliance with SOX and GLBA by maintaining a strong working knowledge of regulatory requirements, administering the systems, and documenting processes accurately according to audit requirements. They also actively participate in audit meetings and provide the necessary documentation.

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What skills are important for success as a Credit System Administrator I?

Important skills for a Credit System Administrator I include strong analytical capabilities with software programs, excellent communication skills for collaboration with various teams, and a solid understanding of compliance requirements. Additionally, being detail-oriented and having project management expertise will contribute to your success in this role.

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What can I expect in terms of career growth as a Credit System Administrator I?

As a Credit System Administrator I, you can expect ample opportunities for career growth within our company. Gaining experience in system administration and compliance will allow you to take on more complex projects, potentially leading to senior roles in Credit Systems Administration or related fields in the future.

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Common Interview Questions for Credit System Administrator I
What experience do you have with SOX compliance in credit systems?

In answering this question, detail your understanding of SOX compliance requirements and any previous experiences you've had in ensuring compliance within a credit system. Mention specific projects or tasks you've handled that involved compliance documentation or audit processes.

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How do you prioritize multiple projects in system administration?

When addressing this question, discuss your time management strategies. Explain how you assess project urgency and importance, maintain organized documentation, and communicate with stakeholders to ensure all projects are progressing efficiently.

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Can you describe a challenging project you managed and how you handled it?

Share a specific example of a complex project you managed, focusing on the steps you took to overcome obstacles. Highlight your problem-solving skills, how you coordinated with different teams, and the successful outcomes achieved.

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How familiar are you with vendor management in a credit systems context?

Express your knowledge of vendor management processes, emphasizing your experiences in liaising with vendors, evaluating software updates, and maintaining effective relationships that benefit the organization.

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What tools and software have you used for reporting in credit systems?

List the specific tools you've utilized for reporting, such as Excel, Access, or specialized credit system reporting tools. Give examples of reports you created, emphasizing how they enhanced decision-making or operational efficiency.

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How do you ensure that credit system users are properly trained?

Discuss your approach to user training, which may include creating documentation, conducting training sessions, and using feedback to improve future training. Highlight any successful training initiatives you've led in past roles.

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What strategies do you use for disaster recovery planning?

Talk about the elements of disaster recovery planning you've implemented in your previous roles, how you tested those plans, and your involvement in collaborative efforts with IT and business continuity teams.

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How do you stay updated with regulatory changes relevant to credit systems?

Express your commitment to continuous learning by mentioning relevant industry publications, training sessions, and regulatory updates you regularly follow to ensure compliance in credit systems.

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What project management methodologies do you apply in your work?

Share your familiarity with project management methodologies (like Agile or Waterfall) and how you apply them in managing software implementation or system administration projects to ensure adherence to timelines and documentation standards.

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How do you approach troubleshooting technical issues within credit systems?

Describe your systematic approach to troubleshooting, mentioning how you gather information, analyze problems, and collaborate with IT or other stakeholders to resolve issues swiftly and effectively.

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EMPLOYMENT TYPE
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DATE POSTED
April 14, 2025

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