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Dynamics 365 Business Central Senior Consultant

Stoneridge Software began with the desire and understanding of what it takes to succeed in implementing business software solutions for the benefit of client’s business goals. Founders Eric Newell, Becky Newell, and Cody Marshall recognized the need for a strategic business partner who could not only deliver software implementations but excel at it. As a 2024 Inc. Best Workplaces Honoree, a member of the Microsoft Inner Circle, and an award-winning Microsoft Solutions Partner, we have crafted a meticulous approach to project delivery. Our commitment to long-term support empowers our client’s success, and we approach our work with integrity, tenacity and a culture of continuous improvement. 

 

As a Stoneridge team member, it is important to us that your work is balanced with the rest of your life. We foster a flexible work environment and promote a remote-forward culture with team members located across North America. We also have office locations in Fargo, ND, Minneapolis, MN and Winnipeg, Manitoba, where we welcome our teams to collaborate in person. Team members at Stoneridge benefit from an environment of collaboration and curiosity, backed up by continuous learning opportunities, personalized development plans, flexible time off, and many more benefits. We strive to maintain inclusive benefits that bring a sense of belonging to all of our team members.


It's our mission to help clients win through intentional leadership, thoughtful teaching, and eye-opening possibilities. With specialties in the entire suite of Microsoft Dynamics business applications and complementary Microsoft technologies, Stoneridge focuses on not only attracting the most knowledgeable, tenacious consulting experts in the field but building up that expertise from within. Come join us on this exciting journey! 




We are looking for an innovative and visionary Dynamics 365 Business Central Senior Consultant who will join our Client Services team and deliver exceptional results to help our clients win. We deliver post go-live support using our proven implementation methodology, and we want consultants with deep technical excellence, grit, and the ability to maintain a focus on empowering our client community for continual growth.

 

Our Senior Consultants work directly with our clients as business analysts and technical experts. You will provide hands-on configuration and support of Dynamics 365 Business Central to fit with the client's system requirements and business objectives. The Senior Consultant is also passionately striving to delight clients and seeks out ways to continuously improve their product knowledge and consulting skills. They jump at the chance to engage in new challenges and demonstrate that they enjoy their work by exhibiting their technical excellence and tenacity while being inherently client centric.


A Day in the Life
  • Possess and maintain comprehensive experience and strong knowledge of core software, business processes and best practices, related technologies and enhancements, and industry trends
  • Work pro-actively with clients on strategic projects or initiatives to ensure they continue to receive value from the NAV/Business Central applications
  • Work reactively on break/fix support to ensure clients experience minimal service disruptions
  • Escalate ISV-related product issues and work with partners to drive for resolution
  • Apply experience and knowledge while working with clients to ascertain solution requirements, potential technical options within Dynamics NAV /Business Central and related technologies, and scope and resource requirements associated with each option
  • Design & test custom solutions & integrations managing functional design & scope.  Effectively coordinate with development resources to build and deliver custom solutions and integrations
  • Represent Stoneridge Software through effective communication with clients throughout the solution life cycle
  • Work efficiently with resources from other internal teams or external groups as needed
  • Mentor team members


Preferred Qualifications
  • Bachelor's degree in Accounting, Information Technology, or related field
  • 4+ year Microsoft Dynamics NAV/Business Central experience, preferably in a support role
  • 4+ year experience with NAV/Business Central Finance/AR/AP modules
  • 2+ year experience with NAV/Business Central Manufacturing module preferred
  • Object oriented programming experience strongly preferred
  • Excellent and demonstrated customer service experience
  • Microsoft Dynamics NAV Certification preferred
  • Ability to work in a team environment
  • Ability to communicate effectively in both spoken and written English
  • Strong technical writing ability
  • Foster and champion psychological safety and a positive team environment

Work Location: This position is available on a REMOTE basis in the United States or REMOTE in Canada (Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland, Nova Scotia, Ontario, Prince Edward Island, Saskatchewan). 


Compensation
  • Our philosophy is to provide compensation that is Competitive, Equitable, and Driven by Performance.  Various factors impact our pay ranges including market conditions and national salary data. To determine competitive salaries within this range we consider candidates skills, qualifications, and experience. These are national ranges, inclusive of bonus opportunities and could represent multiple role levels.

US (USD): $105,000 - $165,000
Canada (CAD): C$115,000 - C$190,000


Health and Wellness
  • Medical Insurance (premiums for employees paid for by the company)
  • Dental Insurance
  • Vision insurance
  • 401(k) contribution program (US) or RRSP Benefits (Canada)
  • Life insurance
  • Disability Benefits
  • Paid parental leave
  • Paid flexible time off
  • Paid sick time (US) or floater days (Canada)
  • Paid holidays
  • Flexible work schedules
  • Mobile/internet reimbursement
  • Employee and family assistance program
  • Learning and development allowance
  • Employer charitable contribution
  • Social wellness clubs
  • Paid business mileage
  • Home office and wellness allowance (US Only)
  • HSA contribution (US Only)


We live and breathe our core values:

Integrity | Technical Excellence | Tenacity | Client Centric | Enjoy Our Work

 

They are the fabric of our company and a reflection of our organizational culture. Our values are a part of our talent acquisition process, how we operate our company and how we partner with our clients. We enjoy our work by exhibiting our technical excellence and tenacity while being inherently client-centric with integrity toward every customer engagement.

 

Stoneridge Software is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and all the other fascinating characteristics that make us unique. We acknowledge that individuals from marginalized communities are statistically less likely to apply to a position that they don’t meet all of the qualifications for. We encourage these individuals to apply. Growing the best team is at the center of our strategic plan. To be successful in this, we strive to create an inclusive environment and build a sense of belonging by celebrating our differences and ensuring fair and equitable treatment for all our team members. 


We will comply with local guidelines regarding infectious diseases and vaccine requirements. Team members who are required to travel to client sites, conferences and events that are not in Stoneridge Software offices, must comply with the client's COVID-19 policies and procedures or have an approved exemption.


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CEO of Stoneridge Software
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Eric Newell
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Average salary estimate

$135000 / YEARLY (est.)
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$105000K
$165000K

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What You Should Know About Dynamics 365 Business Central Senior Consultant, Stoneridge Software

If you're looking for a dynamic role with Stoneridge Software as a Dynamics 365 Business Central Senior Consultant, then you're in for an exciting journey. In this position, you'll be an essential part of our Client Services team, applying your expertise to help our clients achieve their business goals. We pride ourselves on our proven implementation methodology, which includes offering post go-live support to ensure our clients harness the full potential of Dynamics 365 Business Central. Your days will be filled with engaging client interactions where you'll serve as both a business analyst and technical expert. Your knowledge in configuring Dynamics 365 solutions will directly impact their success while you remain focused on delighting clients with your exceptional service. This role is perfect for someone who thrives on continuous improvement and enjoys tackling new challenges. You'll manage custom solutions and integrations, collaborating with teams and mentoring junior consultants, all while enjoying a supportive work environment that values your work-life balance. Stoneridge Software, recognized as a 2024 Inc. Best Workplace Honoree, fosters a culture of collaboration, curiosity, and growth, where your input is valued and your professional development is prioritized. Come join us in revolutionizing the landscape of business software solutions!

Frequently Asked Questions (FAQs) for Dynamics 365 Business Central Senior Consultant Role at Stoneridge Software
What are the main responsibilities of a Dynamics 365 Business Central Senior Consultant at Stoneridge Software?

As a Dynamics 365 Business Central Senior Consultant at Stoneridge Software, your key responsibilities include configuring and supporting Dynamics 365 solutions, proactively working on strategic projects, and providing break/fix support to ensure minimal disruptions for clients. You'll also mentor team members, communicate effectively with clients throughout the solution life cycle, and apply your technical expertise to design custom solutions that align with clients' business objectives.

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What qualifications are required to become a Dynamics 365 Business Central Senior Consultant at Stoneridge Software?

To qualify for the Dynamics 365 Business Central Senior Consultant position at Stoneridge Software, candidates should ideally hold a Bachelor's degree in Accounting, Information Technology, or a related field. A minimum of 4 years of experience with Microsoft Dynamics NAV/Business Central, particularly in finance and AR/AP modules, is preferred. Familiarity with the manufacturing module and object-oriented programming is strongly recommended, along with excellent customer service skills and a Microsoft Dynamics NAV Certification.

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How does Stoneridge Software support the professional development of Dynamics 365 Business Central Senior Consultants?

Stoneridge Software values continuous learning and offers personalized development plans as part of professional growth for Dynamics 365 Business Central Senior Consultants. The company fosters an environment that promotes collaboration and curiosity, encouraging team members to improve their consulting skills and product knowledge actively. Additionally, employees have access to learning and development allowances to pursue further training and education.

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Why is client satisfaction important for a Dynamics 365 Business Central Senior Consultant at Stoneridge Software?

Client satisfaction is crucial for Dynamics 365 Business Central Senior Consultants at Stoneridge Software because it reflects the company's commitment to integrity, technical excellence, and client-centric service. Each consultant plays a vital role in ensuring clients realize the full value of their Microsoft Dynamics implementations. By delighting clients and maintaining robust relationships, consultants contribute to the long-term success of both the clients and Stoneridge Software.

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What is the work culture like for a Dynamics 365 Business Central Senior Consultant at Stoneridge Software?

The work culture for a Dynamics 365 Business Central Senior Consultant at Stoneridge Software is characterized by flexibility, collaboration, and inclusivity. The company promotes a remote-forward culture, enabling team members to work from various locations across North America while also having the option to collaborate in-person at office locations. Employees enjoy a healthy work-life balance, supported by various benefits, including flexible time off and comprehensive wellness programs.

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Common Interview Questions for Dynamics 365 Business Central Senior Consultant
How would you approach configuring Dynamics 365 Business Central for a new client?

When configuring Dynamics 365 Business Central for a new client, I'd first conduct a thorough analysis of their business processes and requirements. Understanding their unique needs allows me to tailor the configuration to optimize functionality. I’d also engage in discussions with stakeholders to capture any specific pain points and ensure they are addressed in the configuration. This approach builds trust and sets the stage for effective project delivery.

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Can you describe a challenging situation you've faced while implementing Dynamics 365 solutions and how you overcame it?

In a previous role, I faced a significant challenge when a key integration wasn’t aligning with the client's existing systems. I tackled the issue by conducting a root cause analysis and collaborating with development resources for swift resolution. Open communication with the client kept them informed and engaged, ultimately allowing us to deliver a successful implementation without impacting their business operations.

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What strategies do you use to ensure clients receive ongoing value from Dynamics 365 Business Central?

To ensure clients receive ongoing value from Dynamics 365 Business Central, I proactively engage with them through regular check-ins and assessments of their usage. During these discussions, I help identify any opportunities for further customization or additional training, tailored to their evolving business needs. By fostering an environment of continuous improvement, I aim to enhance their experience and ROI with the platform.

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What technical skills do you consider essential for a Dynamics 365 Business Central Senior Consultant?

Essential technical skills for a Dynamics 365 Business Central Senior Consultant include proficiency in software configuration, a strong understanding of the module-specific functionalities such as finance, AR/AP, and manufacturing, and experience with object-oriented programming. Familiarity with related technologies and enhancements is also crucial, as it allows for effective problem-solving and solution design throughout implementation projects.

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How do you approach mentoring junior consultants?

When mentoring junior consultants, my approach is hands-on and collaborative. I create an open environment where they feel safe to ask questions and share their challenges. I offer practical guidance based on my experiences and involve them in realistic tasks to bolster their learning. Encouraging them to take ownership of smaller projects builds their confidence and accelerates their professional growth.

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What steps do you take to maintain effective communication with clients during a project?

To maintain effective communication with clients during a project, I establish clear channels from the beginning, ensuring they know who to contact for various inquiries. Regular updates and status meetings are integral to keeping them informed and engaged. I emphasize transparency in progress and any obstacles that may arise, which helps build trust and facilitates collaborative problem-solving.

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What is your experience with customizing Dynamics 365 Business Central solutions?

My experience with customizing Dynamics 365 Business Central solutions encompasses designing tailored functionalities that address specific client requirements. This includes creating custom reports, integrating with other software platforms, and developing enhancements to existing processes. Through a collaborative approach, I ensure that custom solutions align with the client’s broader business strategy, optimizing their overall system effectiveness.

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How do you stay updated on the latest Dynamics 365 Business Central trends and updates?

I stay updated on the latest Dynamics 365 Business Central trends and updates through various means, including participating in relevant webinars, following industry leaders on social media, and engaging in professional networking groups. Additionally, I allocate time for ongoing education, which involves exploring new features, tools, and methodologies as they emerge, ensuring I remain at the forefront of industry advancements.

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How do you handle client objections or concerns during a project?

When facing client objections or concerns during a project, I prioritize active listening to fully understand their viewpoint. Acknowledging their concerns validates their feelings and demonstrates my commitment to addressing them. Then, I provide factual, solution-oriented feedback and explore alternative options collaboratively to overcome the objection, ensuring we're aligned in our goals and maintaining a healthy project relationship.

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What do you love most about working with Microsoft Dynamics 365 Business Central?

What I love most about working with Microsoft Dynamics 365 Business Central is the ability it gives businesses to streamline their operations and enhance decision-making. Being part of transformative projects where clients realize tangible benefits is incredibly rewarding. I also appreciate the technical challenges that come with configuration and customization, as they allow me to apply my skills and contribute to each client’s success story.

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Our mission: To help clients win – through intentional leadership, thoughtful teaching, and eye-opening possibilities. Additionally, our 5 core values are principles that guide our internal conduct and our relationships with others. Tenacity: We...

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Full-time, remote
DATE POSTED
January 10, 2025

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