License Owner, Chicago - job 4 of 6

As a License Owner at Stranger Soccer in Chicago, you will be responsible for bringing the company's brand and business model to life in your city. This includes recruiting and managing a small team, as well as coordinating with freelance game hosts. You'll identify suitable venues for games, oversee schedules to ensure an unforgettable customer experience, and engage in creative marketing strategies. Your primary goal is to integrate Stranger Soccer into the local soccer community seamlessly.

To be considered for the License Owner position at Stranger Soccer, you should possess a fervent passion for soccer and ideally have a strong connection to your local soccer scene. A background in management or customer service is valuable, along with an entrepreneurial spirit that drives you to grow and scale the business effectively. Demonstrating a commitment to the role and a hunger for success is essential, as your financial compensation will reflect your efforts and achievements.

Engagement with the community is vital for a License Owner at Stranger Soccer. You will actively connect with local soccer enthusiasts, promoting the ease and convenience of playing soccer through our platform. Creating partnerships with local venues, schools, and soccer clubs can enhance outreach and visibility. Furthermore, utilizing digital marketing strategies and hosting events will help foster a strong community around the brand.

A License Owner can expect robust support from Stranger Soccer's headquarters located in Singapore. You will benefit from an operations and technology team ready to assist you in various aspects of running your business, from setting up the platform to strategies for smooth operations. Access to shared best practices and promotional materials will empower you to succeed within your market.

Unlike conventional management roles, the License Owner position at Stranger Soccer allows you to have complete ownership of your business operations. This role is designed for individuals who crave the challenge and autonomy of entrepreneurship, focusing on making soccer accessible in a dynamic and enjoyable way. You'll create a local impact while growing a brand that resonates with soccer fans across Chicago.

When recruiting a team as a License Owner, it's essential to look for individuals who share a passion for soccer and exhibit strong interpersonal skills. Begin by outlining the specific roles needed, such as game hosts and administrative support, and then utilize local soccer networks to share opportunities. Engaging with potential candidates through soccer events or social media can help you find enthusiastic team members who align with the brand's mission.

In developing a marketing strategy for Stranger Soccer in Chicago, I would focus on both online and offline efforts. Digital marketing through social media channels, engaging local soccer influencers, and targeted ads can create buzz. Hosting local soccer events or partner with schools and community organizations would enhance visibility. Word-of-mouth marketing, driven by exceptional customer experiences, would also be key to growing our player base.

To ensure a positive customer experience at every Stranger Soccer game, I would prioritize excellent communication before and during each event. This involves setting clear expectations and being responsive to inquiries. Additionally, training the team on customer service best practices and regularly gathering player feedback would allow us to continuously improve and adapt the experience to meet our players’ needs.

Engagement with the local soccer community can be achieved through various strategies. Attending community soccer events, supporting local leagues, and collaborating with schools are excellent ways to connect. Bringing promotional efforts, like free trial games and community meet-ups, would foster relationships and promote the benefits of Stranger Soccer to potential users.

One of the challenges as a License Owner is navigating the competitive local sports landscape. Identifying and securing partnerships with venues might require persistence, as well as marketing strategies that effectively differentiate us from other recreational activities. Additionally, building and maintaining a loyal customer base will require continuous effort to provide the best playing experience possible.

Measuring success as a License Owner entails tracking various metrics such as player registrations, attendance at games, and customer satisfaction ratings. Analyzing trends in these areas will help gauge growth and identify opportunities for improvement. Additionally, financial performance indicators such as revenue and profit margins will be crucial to understanding business health and facilitating long-term strategies.

My motivation to succeed in the License Owner role comes from my passion for soccer and desire to create a welcoming soccer environment for all enthusiasts. I thrive on the challenge of building something from the ground up and enjoy witnessing the direct impact on individuals engaging in soccer through our platform. Empowering the community through sport fuels my ambition and determination.

To maximize participation in games, I would analyze local trends regarding peak times for soccer engagement in the community. I’d consider factors such as weekends or evenings for accessible scheduling, and utilize player feedback on their preferred times. Offering varied game types to cater to different skill levels and ensuring regular communication about upcoming events would also enhance participation.

Retaining customers as a License Owner hinges on consistently delivering enjoyable and high-quality experiences. Establishing a feedback loop, where players feel heard and valued, enhances loyalty. Additionally, incentivizing repeat players through loyalty programs or creating community events can foster a sense of belonging while encouraging ongoing participation.

Leveraging technology as a License Owner involves utilizing the Stranger Soccer app effectively to streamline bookings and provide real-time updates. I would focus on integrating user-friendly features within the app to enhance the playing experience and gather analytics that inform improvements. Engaging with players through digital platforms will help strengthen community ties and keep them informed and engaged.