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Official Host

Calling all truly AWESOME people! 

Males and Females welcome

About Stranger Soccer 

Stranger Soccer (www.strangersoccer.com) is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football is the world's #1 sport, but is difficult for an individual to play. Stranger Soccer makes it as easy as going to the gym or for a jog. Browse. Book a slot. Show up and play. Today, it is the #1 way people play football and futsal in Singapore, and is rapidly expanding internationally via a license partner model, with locations in Australia, India, USA, UAE, and South Africa. 

Job Description

Official Hosts serve as the game facilitator as well as brand ambassadors. We are seeking Official Hosts to host games throughout the week and occasionally assist in other ad hoc duties. For this role, you should have great people skills, to make sure our users have a positive game experience from the moment they arrive till their departure.

Working Hours

Shifts will be assigned each week during the following timeframes:

  • Monday to Friday: 8 am – 1 pm, 4 – 9 pm, 6 - 11 pm
  • Saturday & Sunday: 8 am – 1 pm, 1 - 6 pm, 3 – 9 pm, 6 – 11 pm

Working Locations

  • North - Yishun
  • West - Jurong, Turf City, Bukit Panjang
  • Central - City Hall, Somerset, Serangoon, Farrer Park, Balestier
  • East - Changi, Paya Lebar, Tampines

Key Responsibilities

  • Be an ambassador of the Stranger Soccer brand at the games
  • Facilitate numerous football games around Singapore
  • Ensure an OUTSTANDING game experience from start to finish
  • Be ready to step in and play, to cover for any no show players or Hosts
  • Report issues back to Operations Management
  • FUN outgoing personality
  • Understanding of and passion for football
  • Excellent people and communication skills
  • Previous experience in customer service is a plus

To apply, please visit https://www.strangersoccer.com/official-host and fill in the application form there.

What You Should Know About Official Host, Stranger Soccer

Are you an enthusiastic sports lover with a flair for hospitality? Stranger Soccer is searching for Official Hosts to join our dynamic team! Located in Singapore, we pride ourselves on being the leaders in on-demand football with a community of over 50,000 engaging players. As an Official Host, you’ll play a vital role in creating memorable football experiences, acting as a game facilitator and brand ambassador throughout the week. Your mission is to ensure every user has an astounding time, from when they arrive at the pitch until they leave. You’ll be working flexible shifts – with timings ranging from morning to late evening, including weekends, giving you the freedom to balance your engagements. Our venues are spread across the island, from bustling City Hall to the serene East at Changi. If you’re a fun-loving individual who thrives in social settings, enjoys connecting with people, and has a passion for football, then this might just be the perfect fit for you! Previous experience in customer service is a plus, but the most important quality we’re looking for is your vibrant personality and ability to foster a positive environment for our players. Join us at Stranger Soccer and be part of a revolution in how the world plays football – easy, accessible, and tons of fun!

Frequently Asked Questions (FAQs) for Official Host Role at Stranger Soccer
What are the primary responsibilities of an Official Host at Stranger Soccer?

As an Official Host at Stranger Soccer, your main responsibilities will include facilitating football games, ensuring all participants have an outstanding experience, and acting as a brand ambassador for the company. You will assist in managing the games, addressing any issues that arise, and stepping in as a player when required. Your role is crucial in maintaining a positive atmosphere for our users.

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What skills are required to become an Official Host at Stranger Soccer?

To be a successful Official Host at Stranger Soccer, you should possess excellent communication and people skills. A passion for football is essential, along with a fun outgoing personality that can enhance the game experience for players. Previous experience in customer service is beneficial, as it helps in managing interactions with users effectively.

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What kind of schedule can an Official Host expect at Stranger Soccer?

As an Official Host at Stranger Soccer, you’ll enjoy a flexible work schedule! Shifts will be assigned during weekdays from morning through to evening, as well as on weekends. This variety allows you to choose a schedule that fits into your lifestyle while being engaged in the vibrant soccer community.

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Is there a dress code for Official Hosts at Stranger Soccer?

While there may not be a strict dress code for Official Hosts at Stranger Soccer, it’s encouraged to wear comfortable and practical sportswear appropriate for an active environment. As you will be moving around and possibly stepping in to play, ensuring you are properly dressed is key to promoting the brand's image and enjoying the games.

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How can I apply for the Official Host position at Stranger Soccer?

To apply for the Official Host position at Stranger Soccer, visit our website and fill out the online application form. It’s quick and easy! Just share your personal details, relevant experiences, and why you’re the perfect fit for the team!

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Common Interview Questions for Official Host
How would you create a positive atmosphere for players as an Official Host?

Creating a positive atmosphere involves being approachable, enthusiastic, and attuned to the players’ needs. I would engage with participants, encourage camaraderie, and ensure every game runs smoothly to foster a fun experience for all.

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What would you do if a player did not show up for their game?

If a player doesn't show up, I would first check our system for any updates. If they are indeed absent, I would step in and play to maintain the game flow, ensuring it goes on without interruptions and everyone has a good time.

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Can you describe a time you overcame a challenging situation in a previous role?

In a previous customer service role, I faced a situation where a seamless event was disrupted by technical issues. I quickly communicated with the participants, offered alternatives, and ensured everyone remained entertained while the issues were resolved, showcasing adaptability and proactive engagement.

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What qualities do you think are most important for an Official Host?

The most important qualities include strong interpersonal skills, a passion for sports, the ability to stay calm under pressure, and a friendly demeanor. These qualities help create a welcoming environment for players, enhancing their overall experience.

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How do you prioritize the needs and feedback from players during games?

I keep lines of communication open with players before, during, and after games. Actively listening to their feedback allows me to adapt and respond to their needs, ensuring they feel valued and enhancing their overall experience.

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Why do you want to work as an Official Host for Stranger Soccer?

I have always loved football and being part of a team-driven environment. Working with Stranger Soccer combines my passion for the sport with my desire to create enjoyable experiences for others, making it an ideal role for me.

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How would you handle a difficult player or situation at a game?

In such a situation, I would remain calm and approach the player with empathy. I would listen to their concerns and seek a resolution while ensuring other players' enjoyment is not compromised, demonstrating professionalism and conflict management skills.

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What strategies would you use to promote Stranger Soccer events?

I would leverage social media channels and community engagement initiatives to promote the events. Highlighting user success stories, featuring photos, and encouraging word-of-mouth will help attract more players to our games.

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How can you contribute to improving the game experience at Stranger Soccer?

I would consistently seek feedback from players and suggest improvements based on their responses, such as enhancing game schedules, communication methods, and participant engagement activities to elevate their overall experience.

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What interests you most about working in the sports industry?

The sports industry is exciting and dynamic, driven by a sense of community and teamwork. I am passionate about sports and the joy it brings people, and being part of an organization that promotes active living is incredibly fulfilling for me.

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Now playing is as easy as going to the gym or for a jog. Alone or not have enough players? Book one or more slot(s) in your choice of dozens of games happening every day. Already have enough players, but tired of the hassles of organizing your gam...

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Part-time, on-site
DATE POSTED
January 3, 2025

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