Strategic Sales Executive

Milestone Technologies is seeking an experienced, successful Strategic Account Director to join our growing enterprise solutions team. In this role, you will be responsible for executing account strategy and sales pursuits to realize growth for Milestone’s IT Managed Services, which include:

• Managed IT Services
  • End User IT Services (Service Desk, Desktop Support, IT Site Support Services)
  • Asset Lifecycle Management
  • Audio Visual/Video Conferencing & Event Support Services
  • Artificial Intelligence & Automation Services
  • Application Services
  • ServiceNow Services
  • Data Center Infrastructure & Operations Services
  • Cloud and Infrastructure Services
• Project Bases IT Services
• Staffing Solutions

In partnership with the Milestone extended team, including Service Delivery, Finance, Talent Acquisition, and Executive Management, you will work collaboratively to drive Milestone’s solutions in the marketplace. You will serve as a trusted adviser and partner to our prospective and existing clients versus “just another vendor”.

You will have a strong focus on penetrating greenfield/new logo accounts and will be responsible for building your own pipeline and driving opportunities to close in on to meet/exceed sales expectations. Thus, you must have a proven track record of successfully closing high-revenue technology solutions.

You will be on the front line as the face of Milestone, manifesting the excellence and innovative spirit we are building. You will need to understand Milestone services and abilities, and be able to represent these clearly, accurately, and confidently to business leaders at a variety of levels, including C-Suite, and across multiple functional groups. Your aim will be to develop strategies with these key stakeholders to address their ongoing business, financial and technical/IT support needs.

• 
  Experience selling IT services
• Ability to broker and conduct insightful conversations with client executives that elevates talk from low-level tactical to a higher problem/solution/outcomes’ centric consultation
• Skilled at developing strong relationships with clients, identifying key influencers for a deal, building client sponsorship for your solution, and acquiring key information pertaining to, but not limited to, client budget, client buying process, competitors, clients motivating factors and decision criteria
• Ability to sell complex services that span service lines, geographies, and delivery methodologies
• Experience managing all aspects of the sales process and demonstrable experience of closing/winning enterprise deals
• Well organized and able to keep multiple opportunities moving forward simultaneously
• Commitment to following internal Sales process and keeping Customer Relationship Management (CRM) system updated
• Skilled at use of common Sales tools including Customer Relationship Management systems, research, and prospecting tools
• Ability to formulate comprehensive plans that include account mapping, addressable market analyses
• 5+ years successful sales performance with a minimum of half of that experience being in managed services
• Demonstrated track record selling managed services to mid-market/large accounts with cumulative Total Contract Value (TCV)
• Strong experience using the following applications
• Must have an understanding of the following aspects of IT services: Service delivery structures, staffing (both domestic and international), Key Performance Indicators/Service Level Agreements, Information Technology Infrastructure Library, reporting and analytics.
• Strong professional network
• Effective communication skills, both verbal and written, and excellent interpersonal skills
• Demonstrated capability to work effectively with cross-functional teams
• Recognized success as a top producing salesperson

• 
  Job description is subject to change.