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Director, Solutions Architecture

For 25 years, Stream Data Centers has been a trusted partner in providing world-class data center solutions. With a focus on sustainable, secure, and reliable infrastructure, Stream empowers businesses to scale their digital operations while prioritizing environmental and social responsibility. 

Stream Data Centers continues to set new standards for innovation, operational excellence, and sustainability in the data center industry, having provided premium data center services since 1999. Now, with 90% of its inventory leased to Fortune 100 customers, the company has acquired, developed and managed more than 27 data center projects nationally, while leadership has remained consistent for over two decades. 

From site selection to data center construction and operations, Stream develops wholesale colocation capacity and build-to-suit facilities for hyperscale and enterprise users in major markets across the United States. Additionally, Stream sources and develops low-risk land sites for optimum data center development and provides energy procurement services with a focus on reducing market risk and providing low-cost renewable energy options. 

Stream Data Centers is headquartered in Dallas, Texas and is the technical real estate affiliate of Stream Realty Partners, a full service commercial real estate investment, development and services company. With $8.8 billion in annual transactions and 1,400+ professionals in 17 core markets, Stream is one of the most successful commercial real estate firms in the nation. 

Solutions Architecture Team:

The power, cooling, and networking demands of hyperscale customers are changing at a rate which has not been seen within the data center industry. The Solutions Architecture team is responsible for providing innovative infrastructure solutions that support our customers’ infrastructure and operational requirements. Being at the forefront of understanding future customer data center topologies and industry trends, we are responsible for the continuous improvement of Stream Data Centers’ standard product to ensure future generations of infrastructure will continue to thrive in our data centers. 

POSITION OVERVIEW

The Director of Solutions Architecture is responsible for proposing effective data center solutions for prospective projects and supporting the delivery of new capacity. Within Stream Data Centers we continuously act on behalf of our customers to ensure all of our teams are knowledgeable about our customers’ built environments and operational requirements. A successful candidate for the Director of Solutions Architecture role will have experience across the broad range of systems and processes that support the critical and high availability data center environments we deliver.

ESSENTIAL FUNCTIONS

  • Develop thorough and innovative technical responses to customer inquiries for future data center capacity.
  • Listen and collaborate with our partners, effectively communicating customers' current and future requirements. Use this understanding to provide structured feedback across the various teams within Stream Data Centers responsible for designing, delivering, and operating data center facilities.
  • Solve complex problems to optimize the availability, efficiency, delivery, and operation of future capacity solutions.
  • Be passionate about industry trends (IT and built environment) to ensure future SDC product iterations efficiently support customers’ infrastructure architectures.
  • Maintain a high level of attention to detail.
  • Support project management functions as needed.
  • Perform feasibility assessments of potential data center sites to ensure alignment with technical, operational, and customer-specific requirements.
  • Collaborate with cross-functional teams, including design, construction, and operations, to ensure project deliverables meet customer expectations and industry standards.
  • Provide technical leadership during customer engagements, including presentations, workshops, and design reviews.
  • Create and maintain documentation for proposed solutions, ensuring clarity and alignment with customer and organizational goals.
  • Monitor and assess new technologies and innovations to incorporate into future data center designs and operations.
  • Act as a subject matter expert (SME) for technical queries and escalations related to data center solutions.

RESPONSIBILITIES

  • Respond to customer RFPs and technical diligence requests.
  • Act as a voice of the customer during design and operational discussions
  • Propose data center space, power, and cooling capacity plans
  • Core knowledge of MEP, OSP, ISP, and data center operational systems and processes
  • Ensure our future product offerings are at the forefront of data center design
  • Travel requirement: 15-30%

MINIMUM QUALIFICATIONS:

  • Bachelor’s degree in engineering, business, or a related field, or equivalent work experience.
  • 5+ years of experience in data center engineering, construction, or operations.
  • 3+ years of customer-facing experience managing projects or technical solutioning.
  • Proven record of delivering excellent internal and external customer service.
  • Ability to communicate effectively in both oral and written forms.
  • Proficiency in MEP systems, BAS networks, architectural space programming, data center operations, capacity planning, AutoCAD, Microsoft Project, and Microsoft Office.

PREFERRED QUALIFICATIONS:

  • 7+ years of experience in data center engineering, construction, or operations.
  • Advanced degree in engineering, business, or a related field.
  • Experience with hyperscale customer environments and infrastructure.
  • Strong knowledge of CFD software and its application to data center design.
  • Demonstrated ability to translate technical requirements into business solutions for finance, product, and construction teams.
  • Familiarity with emerging technologies and innovations in data center infrastructure and operations.

Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, location, and other job-related reasons. Stream Data Centers offers annual bonus, benefits, flexible time off (vacation), 401k and a variety of other perks and benefits.

_________________________________________________________________________

Stream is an equal-opportunity employer and does not discriminate on the basis of ethnicity, race, religion, sex, age, national origin, disability, military status, or any other reason prohibited by law. Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

If you need any assistance or an accommodation throughout the interview process due to a disability, you may contact us at accommodations@stream-dc.com.

What You Should Know About Director, Solutions Architecture, Stream Data Centers

At Stream Data Centers, we’re not just about data centers; we’re about creating sustainable solutions that power the future. We’re on the lookout for a passionate Director of Solutions Architecture to join our dynamic team. In this role, you’ll be the mastermind behind innovative infrastructure solutions that meet the demands of our amazing customers, who range from hyperscale to enterprise users. You’ll dive deep into our customers’ unique needs, collaborating with skilled teams to deliver top-notch data center capabilities. With over 25 years of experience, we’ve established ourselves as a reliable partner in the data center industry, working tirelessly to ensure that our operations and services meet the highest standards. You’ll be key in maintaining that status by providing detailed technical responses to customer inquiries and leading discussions on how we can continuously improve. Plus, get ready to explore emerging technologies and trends that can enhance the efficiency of our offerings. If you have a background in engineering, data center operations, or project management and love solving complex problems while working in a fast-paced environment, then we want to hear from you! Join us at Stream Data Centers, where your innovation will help shape the data center landscape for years to come.

Frequently Asked Questions (FAQs) for Director, Solutions Architecture Role at Stream Data Centers
What are the responsibilities of the Director of Solutions Architecture at Stream Data Centers?

The Director of Solutions Architecture at Stream Data Centers is responsible for developing technical responses to customer inquiries, collaborating with cross-functional teams, proposing data center capacity plans, solving complex problems, and ensuring project deliverables meet expectations. This role plays a crucial part in optimizing future solutions, maintaining high attention to detail, and providing technical leadership during customer engagements.

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What qualifications are required for the Director of Solutions Architecture position at Stream Data Centers?

To qualify for the Director of Solutions Architecture position at Stream Data Centers, candidates should have a Bachelor’s degree in engineering, business, or a related field, or equivalent work experience. Additionally, a minimum of 5 years of experience in data center engineering, construction, or operations is required, along with 3 years of project management or customer-facing experience. Proficiency in key systems and effective communication skills are also important.

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How does the Director of Solutions Architecture contribute to customer satisfaction at Stream Data Centers?

The Director of Solutions Architecture plays a pivotal role in customer satisfaction at Stream Data Centers by aligning project outcomes with customer needs. By proposing tailored technical solutions, engaging in collaborative discussions, and ensuring clear communication across teams, they ensure that all projects deliver on client expectations and facilitate operational excellence.

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What kind of projects will the Director of Solutions Architecture manage at Stream Data Centers?

The Director of Solutions Architecture at Stream Data Centers will manage various projects related to data center capacity planning and infrastructure solutions, particularly for hyperscale customers. This includes assessing feasibility for new data center sites, collaborating on design and operational discussions, and leading customer workshops to ensure the successful delivery of innovative solutions.

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What opportunities for professional development are available for the Director of Solutions Architecture at Stream Data Centers?

At Stream Data Centers, there are ample opportunities for professional development for the Director of Solutions Architecture, including engagement with emerging technologies, participation in industry conferences, collaboration with colleagues in a range of technical disciplines, and ongoing training that enhances both technical expertise and leadership skills.

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Common Interview Questions for Director, Solutions Architecture
Can you explain how your experience aligns with the Director of Solutions Architecture role at Stream Data Centers?

In preparing for this question, focus on your past roles that involved technical solutions in the data center environment. Clearly articulate your experience in leading cross-functional teams, delivering customer-focused solutions, and your deep understanding of industry trends that can benefit Stream Data Centers.

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How do you approach problem-solving in complex data center environments?

Respond by discussing your systematic approach to identifying problems, analyzing data, and collaborating with teams to develop practical solutions. Provide specific examples of challenges you’ve faced and how your strategies helped optimize operations or infrastructure.

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Describe a time you improved a process within a data center operation.

Provide a structured response using the STAR method (Situation, Task, Action, Result). Highlight your role in identifying inefficiencies, the actions you took to improve them, and the measurable outcomes from your efforts.

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What strategies do you employ to ensure effective communication across teams?

Discuss your methods for fostering open communication, such as holding regular meetings, utilizing collaborative tools, and ensuring that all team members are informed of their roles within projects. Mention how effective communication impacts project success and customer satisfaction.

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What is your experience with MEP systems as they relate to data center architecture?

Share your technical knowledge and experience working with MEP systems. Provide insights into how you’ve utilized these systems to enhance data center design and operations, demonstrating a clear understanding of their importance in scalability and efficiency.

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How do you stay updated with industry trends and technologies in data center solutions?

Mention specific resources such as industry publications, networking events, conferences, and online forums that you follow to keep abreast of new trends. Discuss how this knowledge impacts your role and decision-making process.

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Can you give an example of leading a customer engagement successfully?

Reflect on a scenario where you successfully led a customer workshop or presentation. Describe how you prepared, engaged the customer, and the positive outcomes that resulted from the interaction, such as project sign-offs or enhanced client relationships.

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What role does customer feedback play in your approach to solutions architecture?

Discuss the importance of customer feedback in refining your approach. Explain how you gather and implement feedback to enhance solutions, drive innovation, and align offerings with customer expectations.

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Tell us about a challenging project you worked on and how you managed it.

Use the STAR method to explain a challenging project where you encountered obstacles. Focus on your strategy for managing those challenges, the collaboration with stakeholders, and the successful resolution that demonstrated your leadership and problem-solving skills.

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What are your thoughts on sustainability practices within data centers?

Share your views on sustainability and its significance in data center operations. Discuss any initiatives you’ve been part of that promote sustainable practices, such as energy efficiency measures, and how they align with industry demands and customer expectations.

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stream data centers has provided premium data center services since 1999, with 90% of its inventory leased to fortune 100 customers. to date, the company has acquired, developed and managed dozens data center campuses nationally, while leadership ...

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Full-time, on-site
DATE POSTED
January 4, 2025

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